528 Kent Street, Sydney CBD, 2000 Sydney, Australia
#120 of 325 hotels in Sydney
Guests' ChoiceBased on 6165 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
9.2
Facilities
8.3
Staff
8.7
Value for money
8.0
Free WiFi
8.0
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End of dialog contentReviewed: 5 May 2024
Leigh
AustraliaThere was a persistent odour in the room and I don’t know what it was or where it was coming from. The lifts are a little unreliable at times. And a heads up about needing to log into wifi on the TV to stream would be handy.
The studio apartment was a great size and the balcony was very convenient. Bed was comfortable and the room was relatively quiet with
Stayed in May 2024
Reviewed: 5 May 2024
Maureen
New ZealandChairs not very comfortable for long sitting
Great Bed
Stayed in May 2024
Reviewed: 4 May 2024
Sharyne
AustraliaThe knives were blunt. The noise from the air conditioning units on the roof of the building below was extremely loud and incessant. I wouldn't stay on that side of the building again.
The staff were exemplary. Nothing was a problem. I tip my hat to there customer service.
Stayed in April 2024
Reviewed: 4 May 2024
Susie
Australiacan't think of anything
Super comfy beds Great location!!
Stayed in April 2024
Reviewed: 3 May 2024
Debbie
Australialifts were very slow. Frustrating if you just want to go down a few floors and could not just use the stairs, but understand they are fire exits.
bed
Stayed in March 2024
Reviewed: 3 May 2024
Laura
Australia* Our room wasn’t ready an hour after check in * The lifts take forever * You can’t visit friends on other floors without a swipe card for that floor * I booked 3 rooms and all of the rooms were on different floors
* Lovely rooms, very spacious
Stayed in April 2024
Reviewed: 2 May 2024
David
AustraliaIt was excellent in every way.
Great location and the room was superbly fitted with everything needed.
Stayed in May 2024
Reviewed: 2 May 2024
Christoper
Australiaall good
Stayed in May 2024
Reviewed: 1 May 2024
Stuart
New ZealandWas all good
Great location - Was in center of city close to everything. Room was as expected a good size for 2 people.
Stayed in April 2024
Reviewed: 1 May 2024
Carmel
IrelandVery central, well equipped studio, lovely pool,friendly and helpful staff
Stayed in April 2024
Reviewed: 30 April 2024
Jd
AustraliaElevators taking a bit to get to our room
Had a good aircon and nice view. The bed was so comfortable and and big
Stayed in March 2024
Reviewed: 30 April 2024
Christopher
AustraliaTiles instead on carpet
Location
Stayed in April 2024
Reviewed: 30 April 2024
Mark
AustraliaNothing
Great location
Stayed in April 2024
Reviewed: 29 April 2024
Joshua
United KingdomGreat location, only a short walk to town hall train and light rail services.
Stayed in April 2024
Reviewed: 29 April 2024
Caroline
IndonesiaCleaning only once per week, so expect to stay clean during your stay.
Location is everything. Super close to get to anywhere. The room is pretty big so would recommend for you with huge luggages.
Stayed in April 2024
Reviewed: 24 April 2024
Pryde
AustraliaStayed for 2 nights. No tiding of room. No new towels and ran out of body wash on first night.
Location and price
Stayed in April 2024
Reviewed: 24 April 2024
Melissa
New ZealandHeating did not seem to work (only cooling). Shower mechanism could be improved.
The apartment was spacious and well laid out. A decent sized deck. The beds were comfortable. Convenient location. Good value for money. Friendly and helpful staff.
Stayed in April 2024
Reviewed: 23 April 2024
Jacqui
New ZealandFirst room we were put in absolutely stank but housekeeping agreed it was not habitable and we were moved. Only one service in 6 days.
Second room we were offered had a nice view and was spacious. Bed was comfortable. Apartment is close to light rail and train station.
Stayed in April 2024
Reviewed: 22 April 2024
Karl
AustraliaCheck in was slow, staff were not engaged with my check in needs and caused delays due to validating parking.
Location to everywhere CBD is always good. short walk to Darling Harbour area aswell
Stayed in April 2024
Reviewed: 21 April 2024
Janice
United Arab EmiratesThe parking fee is insane. It’s very expensive!!! The washing machine and dryer was very dirty!
I like the area as it’s accessible to the places I want to visit. They are also quick to respond to your request. This has been my 2nd time since last year in this hotel.
Stayed in April 2024
Reviewed: 18 April 2024
Kurniawan
Indonesiabig room, strategic location
Stayed in April 2024
Reviewed: 17 April 2024
Kezhong
United StatesThe left/elevator. The hotel building has 4 or 6 lifts, supposing to meet the customers' needs. However, the lifts are centrol-controlled. Customers have to tap the room card to register. "Smart Software" will assign you a lift number. The result is: Low efficiency! Many customers are waiting. The longest waiting line I saw was about 40-50 people.
The room and the convenience. No room-clean every day, but you can ask for supports.
Stayed in March 2024
Reviewed: 17 April 2024
John
AustraliaI would have given 10 stars all the way but....I was asking staff to help me move my 4 luggages as I was about to check out. concierge staff said I need to bring the huge push cart by myself from downstairs to my room and bring back my luggages by my self. I did and the push cart's wheels were broken does not push in proper direction. I almost broke the elevator because I kept hitting the walls plus the weight of my luggages made it worse. I was alone as my family were in the museum I told the staff about that. I payed so much for 2 nights stay and a simple assistance to move our luggages can't be provided by Meriton. What if the guests were seniors or with back problems. Dissapointing in that aspect.
Clean, luxurious, location, good value for money.
Stayed in April 2024
Reviewed: 15 April 2024
Angedamo
AustraliaStill never got the room I actually booked ,checked in and 330 but room was still being cleaned,even tho a sock was left from last guests and cigarette butts on small balcony.we don't smoke!!
Spacious room with great view of city buildings
Stayed in April 2024
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