Was the perfect size and location for what I needed

Stayed in April 2024

As its apartment suites its not fully serviced or have restaurants like hotels

Nice located, well presented, spacious and comfortable. Felt like home.

Stayed in April 2024

This is a very mild complaint but we just had problems with the room cleaning service. We did not have problems with the cleanliness however while cleaning up the room they were also taking out the items used from the room without new replacement such as taking the mugs and utensils which was inconvinient as we needed to contact the lobby for a replacement which can also take about 30mins-1hr before they come in with the items requested.

There are several things I like about the property 1. The location was perfect, 5-10mins walk to Townhall, QVB,Chinatown and Haymarket therefore close to all public transport ie trams, trains, close to shopping centres and restaurants. 2. The amneties of this hotel was almost like your own little condotel, they have washing machines and dryer as well as a stove and microwave which is not very common to hotels but was really convinient if these are what you needed. 3. The room space was great it was huge even for a studio room, we had enough space for our big luggages without compromising our comfort. The aircon was cold, we had a huge window with a lookout of the darling harbour, really relaxing stay. 4. the availability for a spa and pool was a great addition overall as well.

Stayed in April 2024

Curtains were not enough to block out the light from street light right outside our window on level 1, could use a block out blind in addition to curtains. Could not check in early.

Cleanliness. Convenient location. Good room size with good facilities.

Stayed in April 2024

No toaster

Apartment was fantastic, location is very good, staff are very friendly

Stayed in April 2024

Big spacious apartment with all facilities you could need.

Stayed in April 2024

Extra tea and milk availability would have been nice.

Located conveniently close to the city centre and Darling Harbour. The room was exceptionally large and beautifully appointed.

Stayed in April 2024

The room was a bit too hot to sleep and air conditioning would not turn down below 20 degrees and no windows opened.

Spacious, clean, quiet, comfortable, centrally located for our needs. Really enjoyed our stay and wish it could have been longer. State of the art parking garage with a lift for the car!

Stayed in April 2024

One 2 seater sofa wasntthat comfortable. Could do with more comfortable seating in living area for a 4 person apartment as what was there wasn't comfy to relax on.

Great base with all the facilities needed. Super comfy beds and great location.

Stayed in April 2024

N/A

Everything was great

Stayed in April 2024

The initial room we had, a Darling Suite, was far too hot, and the air conditioning would not go below 20 degrees, which was just not cool enough. Also the balcony is totally enclosed, so was too hot to sit on.

The room that we were moved to was a very nice space. It had an open balcony which was great to sit on in the evening. Had all the facilities you need for a lengthy stay.

Stayed in April 2024

It was very luxurious

It was very fancy and clean

Stayed in April 2024

None

Stayed in January 2024

Check in was at 3pm. Room wasn’t ready until 4lm.

Beds were comfortable & good location. Was close to Town Hall station.

Stayed in April 2024

NA

Great apartments, great location, extremely comfortable. Would highly recommend for a family stay in Sydney!

Stayed in March 2024

Nothing

Excellent room,comfortable bed and spacious room with everything you need,close to everything will book here again.Thank you

Stayed in April 2024

Great location. Easy walk into city and close to darling harbour

Stayed in April 2024

Our room was very comfortable with a washer and dryer in the bathroom and a full kitchen in the room complete with coffee pod machine, full fridge and dishwasher. The bed was very comfortable and we were within walking distance of QVB.

Stayed in April 2024

N/A

Location is absolutely perfect. And for that good of a location the price and also quality of the hotel is simply incredible! Bed comfy, Pillows great, bathroom really nice. Can't fault anything

Stayed in April 2024

The pillows are incredibly soft and this is bad for me, I need some firmness. At least have some variation or a pillow option.

The staff were very accomodating and the facilities were exactly what I needed for a work trip.

Stayed in April 2024

There was no hand soap in our apartment’s bathroom.

Great location. Excellent facilities.

Stayed in April 2024

The washer and dryer in the unit really helped us out on our 30 day trip.

Stayed in March 2024

Nothing

large rooms, with lots of facilities.

Stayed in April 2024

Having to ask for further supplies. Wheelchair accessible Suite was great but dangerous shower handle in the wrong position. Could easily knock it and burn yourself.

Good location close to Darling Harbour and transport. Lovely apartment. Wheelchair accessible suite was great.

Stayed in April 2024

Staff were extremely helpful. Vivian on check in was amazing. Few issues resolved without fuss.

Stayed in April 2024