1 Sublime Point Road, 2780 Leura, Australia
#30 of 54 hotels in Leura
Guests' ChoiceBased on 2294 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.9
Facilities
8.0
Staff
8.5
Value for money
7.2
Free WiFi
7.7
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End of dialog contentReviewed: 2 May 2024
Rosele
AustraliaRoom was not 100%
Amazing view
Stayed in April 2024
Reviewed: 1 May 2024
Caiyan
AustraliaThe carpet in the room is a bit old and dirty.
I like the outstanding design of the hotel and the great view of the lobby and the outside garden.
Stayed in April 2024
Reviewed: 30 April 2024
John
AustraliaWas extremely busy being last weekend of school holidays
Fantastic location
Stayed in April 2024
Reviewed: 27 April 2024
Cindy
AustraliaA bit more variety on room service menu would have been a welcome addition. Otherwise a lovely stay.
Ticks all the boxes for the whole family. Kids activities over school holidays were great, we have stayed 4 times at this hotel and it is always a relaxing and wonderful visit. I love the Ubika Day spa as well.
Stayed in April 2024
Reviewed: 27 April 2024
Rachel
AustraliaWe asked for a room close to reception upon booking and were given a room 3 levels up at the end of a long corridor. We had a small child who couldn’t walk that far.
The staff were exceptional. From front desk to room service, all were very helpful
Stayed in April 2024
Reviewed: 27 April 2024
Hannah
AustraliaThe facilities
Stayed in April 2024
Reviewed: 24 April 2024
Louise
AustraliaHallways were noisy. Dinner at the Embers was poor. Not value for money and steak was cold
Location, variety of things to do and view
Stayed in April 2024
Reviewed: 22 April 2024
Nasser
AustraliaOur rooms bathroom door was not closing properly, sink was blocked. We had to call someone and they came to fix it and left their drill in our bathroom. Then the rooms AC was not working, kids couldn’t sleep till 2 am in the morning, which then had an impact next morning. We had to call housekeeping and get the fans. Next morning, we were late for breakfast, waiting for them to refill shakshuka. Waited for good 10 mins only to see chef picking up poached eggs with his hand and putting them in. No gloves. 😞 we waited for good one and half year to book our stay in this resort, as it hardly had any availability for holidays, and this was the first day experience. Not a good feeling
Beautiful location, stunning views, had lots of kids activities, the resort had very warm and cozy feeling.
Stayed in April 2024
Reviewed: 19 April 2024
Terry
AustraliaThe place is little bit run down- needs some maintenance work. While there are several restaurants/bars available on the premises, however, it’s difficult to book as some were only open Friday - sun
Great entertainment for family with kids. Good location for sight seeings
Stayed in April 2024
Reviewed: 15 April 2024
Sang
AustraliaGood location
Stayed in April 2024
Reviewed: 15 April 2024
Frances
AustraliaMore food options
We enjoyed breakfast, good variety
Stayed in April 2024
Reviewed: 6 April 2024
Kiran
AustraliaEverything was good.
Location
Stayed in April 2024
Reviewed: 5 April 2024
Sabina
AustraliaThe carpet was so dusty that my son and I both had allegic reactions. We couldnt sleep well.
Breakfast was fantastic, facilities are great, staff is excellent, free icecream.
Stayed in April 2024
Reviewed: 5 April 2024
Isha
AustraliaExtremely helpful staff and services. I lost my tablet there and they went over and beyond to find it and send it back to me via courier.
Stayed in April 2024
Reviewed: 4 April 2024
Dison
AustraliaTV was subpar, hasn't been updated since 2010. Restaurants in the resort were terribly rated and expensive.
Rooms were nice and spacious. Bathroom was great.
Stayed in March 2024
Reviewed: 2 April 2024
Mei
AustraliaThe hotel is a little dated but still comfortable.
We went for 2 days 1 night for our easter getaway. The staff were super friendly and lots of facilities and activities for the little one to enjoy.
Stayed in March 2024
Reviewed: 1 April 2024
Kim-ly
AustraliaThe heated indoor pool was not heated. The
Kid and family friendly
Stayed in March 2024
Reviewed: 31 March 2024
Ashish
AustraliaThe indoor pool is supposed to be heated but was cold as the outdoor one so couldn’t enjoy it with our toddler
It’s vast with plenty of activities for children
Stayed in March 2024
Reviewed: 31 March 2024
Caroline
AustraliaQuality of food could be better
Stayed in March 2024
Reviewed: 21 March 2024
Jessica
AustraliaThe indoor pool is always a bit cold and some of the rooms probably need a bit of love. But it’s perfect for us as a family. It is pricey but for one off fun packed weekend it’s great.
Great facilities for the kids- that’s why we come. Pool, ice skating, arcade, giant slide, ball pit, mini train, pony rides, tree top adventure park (for 10+) and mirror maze.
Stayed in March 2024
Reviewed: 16 March 2024
Darius
New Zealandnice rooms , good restaurants
Stayed in February 2024
Reviewed: 14 March 2024
Sally
United KingdomNothing
Fabulous location, views, restaurants and staff. Clean comfortable rooms. Good facilities but everywhere looking a bit tired. I understand there is to be a refurbishment, after which I would give a 10 all round
Stayed in March 2024
Reviewed: 11 March 2024
Dini
AustraliaSome facilities are old although maintained well
Wonderful location and good facilities. Many activities for kids. Staff are very friendly and helpful.
Stayed in December 2023
Reviewed: 10 March 2024
Elaine
AustraliaThe check in was lacking in all information like what to do, all the activities, where to even find our room was not explained. The Italian restaurant was also unfortunately very disappointing. Concierge and wait staff at restaurant seemed not the best trained
Had something for everyone- the kids had so much to do and see. Loved the train ride. The buffet breakfast was excellent
Stayed in March 2024
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