60-62 Nebo Road, 4740 Mackay, Australia
#55 of 64 hotels in Mackay
Guests' ChoiceBased on 476 hotel reviews
6.9Cleanliness
7.3
Comfort
7.4
Location
8.2
Facilities
7.0
Staff
8.5
Value for money
7.6
Free WiFi
5.9
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End of dialog contentReviewed: 26 December 2023
Clarissa
AustraliaThere was rubbish everywhere in carpark and garden area. Not a great place for anyone especially with kids.
The carpet was stained and very dusty… very poor cleanliness standard and we left as early as possible.
Stayed in December 2023
Reviewed: 10 December 2023
Ian
AustraliaNothing
Lovely room
Stayed in December 2023
Reviewed: 11 November 2023
Jason
AustraliaNothing
Room size
Stayed in October 2023
Reviewed: 5 November 2023
Corinne
AustraliaHoles in walls, filthy carpet & uncomfortable beds
Stayed in October 2023
Reviewed: 9 October 2023
Michelle
AustraliaThe room is not a "2 bedroom" family suite. The suite is just 2 rooms, meaning the common area where the fridge and toilet is etc, also has a bed in it.
Good location to the city centre
Stayed in October 2023
Reviewed: 7 October 2023
Daniel
Australiacouldnt fault anything
Bed were clean and comfortable, bathroom was clean
Stayed in September 2023
Reviewed: 30 September 2023
John
AustraliaCarpet was dirty. Overpriced for the condition of the room.
Late check in was good.
Stayed in September 2023
Reviewed: 29 September 2023
Gary
AustraliaThe bed was super hard. The curtains smelled like cigarette smoke. The bathroom is needing repair the walls were rotting with mold.
Good location in the highway
Stayed in September 2023
Reviewed: 24 September 2023
Banch
AustraliaThe room had weeds and poorly maintained, general cleanliness was not up to standard. I found myself cleaning the shower and also the bathroom walls. plus doing a little bit of weeding myself. The Main rooms Mattress was hard and could feel the springs.
Rooms were large enough for a family traveling with four young kids. Staff were friendly, and welcoming. Great advice for the Thai food, Ban Na was a great restaurant, and would highly recommend this. Location of the hotel was great and had easy to see and recognise signage. The pressure of the hot water and shower was perfect in our room.
Stayed in September 2023
Reviewed: 2 September 2023
Juan
AustraliaThe room was clean, sheet smell and looks clean.
Stayed in August 2023
Reviewed: 22 August 2023
Katherine
AustraliaWe booked a room for 5 and there was not enough cups, plates or spoons for 5. If there are 5 people accommodated that should include enough for everyone to have a cup of tea or cereal. There was 1 spoon in the room.
It was very clean, the beds were comfortable, hot shower.
Stayed in August 2023
Reviewed: 22 August 2023
Mariel
AustraliaThe carpet in the floor, gave me lots of alergies
It was all good. They have fridge and kettle and provide shampoo soap and amenities
Stayed in August 2023
Reviewed: 5 August 2023
Matthew
AustraliaPoor conditions
Nothing
Stayed in July 2023
Reviewed: 28 July 2023
Jason
AustraliaIt was all great
Location was great
Stayed in July 2023
Reviewed: 27 July 2023
Jasperson
AustraliaEverything
Stayed in July 2023
Reviewed: 19 July 2023
Unaisi
AustraliaLocation
Stayed in July 2023
Reviewed: 13 July 2023
Ross
AustraliaWas a bit tired and in need of an update.
Close to where we needed to be.
Stayed in July 2023
Reviewed: 11 July 2023
Daniel
AustraliaNothing
Easy access
Stayed in June 2023
Reviewed: 5 July 2023
Susan
AustraliaBed was too firm, room was not what was displayed in the photos, old and shabby bathroom, tight parking space, also annoyed that Bookings.com transaction was converted to AUD without expressly stating that and we were charged an International Transaction fee by our bank on top of our room rate. We will not be using Bookings.com again.
Stayed in July 2023
Reviewed: 30 June 2023
Bruce
AustraliaNil
Location
Stayed in June 2023
Reviewed: 25 June 2023
Saraya
AustraliaTold them I have a baby while making the booking, they placed me on top floor with only staircase access TV wouldn't work, Aircon wouldn't work (yes, had the card in and the switches turned on) bathroom fan rattled extremely loud. The queen bed sheet had multiple stains on it. There was a frozen VB in the freezer. When I rang the after hours number to complain, the lady was rude.
Nothing
Stayed in June 2023
Reviewed: 24 June 2023
Heath
AustraliaHospitality of owners and staff was amazing. Room was very comfortable
Stayed in June 2023
Reviewed: 22 June 2023
James
AustraliaVery clean comfortable and friendly staff.
Stayed in June 2023
Reviewed: 12 June 2023
Erica
AustraliaThe double bed was very uncomfortable it felt like I sleplt on just springs
Spacious of the room very clean and I liked the room serice
Stayed in May 2023
Reviewed: 25 May 2023
Chazpat
AustraliaRusty microwave, door between bedrooms jammed in wall cavity and totally inoperable, soap/shampoo dispensers were empty, mould in bathroom around shower and bath. Dining room has been closed for what appears to have been a long time.
Nothing.
Stayed in May 2023
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