1403/22 Surf Parade , Broadbeach, 4218 Gold Coast, Australia
#867 of 883 Holiday rentals in Gold Coast
Guests' ChoiceBased on 10 apartment reviews
5.5Cleanliness
6.0
Comfort
7.5
Location
9.0
Facilities
6.0
Staff
6.2
Value for money
5.7
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Showing 1 – 10
Reviewed: 26 June 2023
Melissa
AustraliaThe room facilities were terrible and we didn’t get any warning about the verandah spa not working. The hotel itself was lovely and their facilities were great. Just our room was poor
Our particular room was a private owned one and was terrible. The spa didn’t work, fridge and range hood was broken and there was 1 control for the fans which only turned 1 fan on. Was meant to be a 3 bedroom but is actually 2 with a wall added which has no window and the fan didn’t work.
Stayed in June 2023
Reviewed: 17 October 2022
Suzanne
AustraliaCarparking was not provided even though i was told it would be. I was asked in the evening to park on the street (there were no parks on the street), and then told someone would ring me in the morning with a carpark space/number - noone called. The staff at the front counter would not help me as I had hired the unit via the CGPM and not them. I was told my car would be towed away if left int he carpark in the wrong space. I spent numerous phone calls for more than 1 hour trying to sort this without any help on the evening of our arrival. The TV in bedroom did not work. The kitchen had only a very small frypan - to cook for 6 persons it was impossible as it only would fit 2 fried eggs at a time. In the pictures it said 2 x queen room and 1 x room with 2 single beds - it had 1 queen and 2 rooms x 2 singles.
The location was great.
Stayed in October 2022
Reviewed: 1 May 2022
Raelene
Australiathe spa didn’t work, cupboards were broken and unusable. Doors were very hard to lock and parking was a nightmare
the location was perfect
Stayed in March 2022
Reviewed: 10 May 2022
Kylie
Australia1 of 3 televisions didn't work The spa was very dirty with mold patches swimming around and wouldn't go above 22 Washing machine didn't work, left our clothes locked and sitting in dirty water Dryer left little sharp bits of plastic attached to our clothing Ensuite toilet was broken Floors, walls, switches all quiet dusty No additional essential items like toilet paper or soap, No basic kitchen ware like Al foil, paper towel, salt pepper
The size was reasonable for a family of 6
Stayed in May 2022
Reviewed: 30 December 2021
Craig
AustraliaThe Service from the Gold Coast Holiday management was terrible. The Fridge didn't work and the unit floors were filthy
Stayed in December 2021
Reviewed: 24 January 2022
Anonymous
AustraliaOur spa was cold, our fridge was warm. After completing maintenance filled up the spa with hot water from the tap so it was warm for 1 day. The fridge had to be turned off and reset-freezer never got cold. In a marketed 3bdrm only 3 bowls, 4spoons, 3 knives and 1 tiny frypan. Save your money, don’t do it!
Broadbeach
Stayed in January 2022
Reviewed: 5 May 2022
Kelly
AustraliaThere are no comments available for this review
Stayed in May 2022
Reviewed: 25 March 2023
Stephen
AustraliaThere are no comments available for this review
Stayed in February 2023
Reviewed: 1 August 2023
Anonymous
AustraliaThere are no comments available for this review
Stayed in July 2023
Showing 1 – 10
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