160 Spencer Street, 3000 Melbourne, Australia
#35 of 205 hotels in Melbourne
Guests' ChoiceBased on 1444 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.3
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 29 April 2024
Hayley
United KingdomVery convenient location for Southern Cross, lovely pool and sauna facilities. Rooms were a good size and nice bathrooms. Breakfast was quite heavily themed towards their Asian cuisine. Didn’t have chance to enjoy chocolate hour as was away on day trips.
Stayed in April 2024
Reviewed: 28 April 2024
Audrey
IrelandOur bedroom was very small for the length of our stay, when I booked I thought the room would be bigger.
Location is great and staff are fantastic. Lovely hotel.
Stayed in April 2024
Reviewed: 25 April 2024
Nichola
AustraliaLast few times found reception staff friendlier and more active with meet and greet
Good breakfast Chocolate hour Best pool and showers Friendly staff
Stayed in April 2024
Reviewed: 25 April 2024
Rachel
AustraliaFree coffee with chocolate hour maybe?
The swimming pool was warm.. it has lots of fresh air as its slatted Thanks for my gorgeous chocolate birthday treat…
Stayed in April 2024
Reviewed: 24 April 2024
Glenda
AustraliaNothing
The location and facilities were great
Stayed in February 2024
Reviewed: 22 April 2024
Lynette
AustraliaThe towels are too small and thin
the location is great. The staff are very friendly. Our room was ready early.
Stayed in April 2024
Reviewed: 21 April 2024
Audrey
IrelandHotel is fabulous and the staff are fantastic
Stayed in April 2024
Reviewed: 17 April 2024
Oldgrumblebum
AustraliaThe towels were old, rough and two had tattered thread hanging off them and one a bit thread bare.
Great location next to Southern Cross Station and city trams. Staff were friendly and helpful, we arrived early to drop off our cases and to our surprise they gave us early check-in to our rooms which was great.
Stayed in April 2024
Reviewed: 16 April 2024
Oracha
Thailand-
Clean and reception service very well especially staff name PATE . She so welcome and help us for take care our luggage.
Stayed in April 2024
Reviewed: 16 April 2024
Kath
AustraliaI thought the buffet breakfast was a bit of a let down. The food was not very hot and options a bit limited.
We enjoyed the very clean rooms and other areas. The room was very quiet and comfortable. Hand lotion and wash very lovely. Large TV and plenty of choice of channels. Easy and cheap parking
Stayed in April 2024
Reviewed: 16 April 2024
Ronald
AustraliaI would’ve liked a higher floor for views
Location! Across the road from Southern Cross Train Station tram at the door. Indoor pool & spa
Stayed in April 2024
Reviewed: 15 April 2024
Karen
AustraliaGreat location
Stayed in April 2024
Reviewed: 14 April 2024
Rachel
AustraliaIt’s in a great location, close to the cbd , great value for money beds very comfy rooms very spacious
Stayed in April 2024
Reviewed: 13 April 2024
Anita
AustraliaNothing…
Everything! Location, customer service, cleanliness, no noise… just perfect
Stayed in April 2024
Reviewed: 13 April 2024
James
AustraliaNothing
Location
Stayed in April 2024
Reviewed: 12 April 2024
Glenn
AustraliaKing room has two single beds attached which makes it uncomfortable to sleep in
Stayed in April 2024
Reviewed: 11 April 2024
Fabio
BrazilSmall breakfast room, usually crowded
Great location Helpful and available staff Nice pool Comfortable bedroom
Stayed in January 2024
Reviewed: 9 April 2024
Bailey
AustraliaThe room was cleaned every day, we always came back to a made bed and fresh towels. Bathroom was excellent. The proximity to trams and the station was great. The facilities were a nice addition to our stay.
Stayed in April 2024
Reviewed: 8 April 2024
Jodi
AustraliaNA
Loved pool, spa, sauna, gym. Free chocolate happy hour is a great bonus. Beds very comfortable. Location is perfect. The free unlimited sparkling water is fantastic. Breakfast was great with many options. Staff are lovely. What more could you want. No overly priced.
Stayed in April 2024
Reviewed: 8 April 2024
Rosalind
AustraliaStaff very helpful
Stayed in April 2024
Reviewed: 5 April 2024
Adele
AustraliaLocation was fantastic central to football games and DFO and pubs
Stayed in April 2024
Reviewed: 3 April 2024
Megan
AustraliaThere was nothing that I didn't like.
The staff were so friendly and helpful, and the service they provided was excellent! They had even put on a little Easter treat with chocolates and cakes, which was a nice touch.
Stayed in March 2024
Reviewed: 1 April 2024
Joanne
AustraliaGreat location . Hotel 10/10
Stayed in April 2024
Reviewed: 1 April 2024
Bronwyn
AustraliaNothing
Location and standard of the facility
Stayed in March 2024
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