160 Spencer Street, 3000 Melbourne, Australia
#206 of 206 hotels in Melbourne
Guests' ChoiceBased on 1486 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.3
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 19 February 2024
Tamieka
AustraliaEverything
Stayed in February 2024
Reviewed: 19 February 2024
Paula
AustraliaThe price was so high, after Taylor Swift visited the rate was then halved. Disappointed to have paid $650.00 for two single beds. for mother and daughter
Location to Southern Cross Station, right across the road. Room was clean and comfortable.
Stayed in February 2024
Reviewed: 18 February 2024
Gail
AustraliaThere was nothing not to like
Location, chocolate hour, swimming pool and spa. Modern clean spacious room Staff were friendly and helpful.
Stayed in February 2024
Reviewed: 17 February 2024
Mccormack
AustraliaThe place was beautiful. Easy to find. Great location. The staff were exceptional and always extremely helpful. Would highly recommend.
Stayed in February 2024
Reviewed: 15 February 2024
Annette
New ZealandGreat Location and facilities
Stayed in January 2024
Reviewed: 12 February 2024
Hezel
AustraliaN/A
Location
Stayed in February 2024
Reviewed: 11 February 2024
Hilary
AustraliaRoom size was small
Location excellent
Stayed in February 2024
Reviewed: 8 February 2024
Paul
AustraliaThe Google Chromecast device in my room was very temperamental and had to be unplugged everyday to get it working
Stayed in January 2024
Reviewed: 4 February 2024
Natalie
AustraliaAwesome location being opposite southern cross station & Spencer st tran stop, but was still super quiet. Rooms were clean & beautiful presented. All the staff were super friendly. Loved the pool, it’s such a great size and super clean. Free ice cream for kids was a massive hit with my son, as was the chocolate hour.
Stayed in February 2024
Reviewed: 4 February 2024
Samuel
AustraliaHaving to get a staff member to let us down to the basement every time we wanted to access our car is inconvenient and takes staff away from more important things. The reason we were given for things being done this way is sound. However, it could be easily mitigated with a slight change to access control.
Staff, facilities, location
Stayed in February 2024
Reviewed: 3 February 2024
Terrie
United KingdomThere is nothing to say about anything I did not like
Central location for transport and shopping. The cleanliness of the hotel and the friendliness of the staff
Stayed in February 2024
Reviewed: 1 February 2024
Teresa
New ZealandWe were in an accessible room so bathroom had a shower with curtain rather than stall. I personally don’t like this but it was lovely and roomy and clean.
Very nice and modern hotel. Choc hour was great. Fantastic location.
Stayed in January 2024
Reviewed: 31 January 2024
Kennedy
New ZealandI think the breakfast could have had different options on different days to add some variety.
We enjoyed our stay. The trams were right outside and there were food shops nearby. I really loved the cafe in the lobby and had coffee every morning.
Stayed in January 2024
Reviewed: 29 January 2024
Danielle
AustraliaI couldn’t fault anything.
It was quiet, in a great location, very clean, pool was excellent!
Stayed in January 2024
Reviewed: 26 January 2024
Nina
SwitzerlandCoffee at breakfast could definitely be better. Otherwise everything perfect
We we're flying out from Melbourne the next day so the hotel was perfect. Directly across Southern Cross Station so it was easy to catch the Skybus. We had a spacious, clean room. Excellent service by all stuff members and the pool and sauna was a great extra
Stayed in January 2024
Reviewed: 25 January 2024
Renee
AustraliaNothing all was great
Everything from the gym to the pool and the staff were amazing, chocolate hour was good bonus, bed was so comfy had the best sleep ever,really great breakfast buffet and location was awesome for us as we were travelling by train
Stayed in January 2024
Reviewed: 24 January 2024
Deidre
AustraliaHotel was close to everything and staff were so courteous
Stayed in January 2024
Reviewed: 24 January 2024
Annette
AustraliaJust a little noisy at times with traffic but actually much less than expected.
Excellent location and friendly staff. Ability to refill water bottles.
Stayed in January 2024
Reviewed: 18 January 2024
Jessica
AustraliaPillow options, small rooms, weird tea selection
Location, vibe, style, service and staff, facilities, chocolate
Stayed in January 2024
Reviewed: 15 January 2024
Tessa
AustraliaIt was all great!
Amazing staff, perfect location and great pool!
Stayed in January 2024
Reviewed: 14 January 2024
Sacheen
AustraliaStayed on second level so a little noisy at night
Clean new modern hotel. Close to all amenities trains and trams. 5 min walk to casino
Stayed in January 2024
Reviewed: 14 January 2024
Sophie
AustraliaI liked it, nothing to complain about
Location was perfect
Stayed in December 2023
Reviewed: 13 January 2024
William
AustraliaShe had no complaints
I booked this for a friend. She told me it was all fine and the location was great for access to trains and the airport bus.
Stayed in December 2023
Reviewed: 12 January 2024
Christopher
AustraliaEverything! Staff very professional and helpful and room comfortable clean and quiet. Location of hotel convenient to most activities and events. Oh and the afternoon cakes and chocolate with great coffee is hard to beat.
Stayed in January 2024
Reviewed: 10 January 2024
Enna
AustraliaNo slippers in the room , have to ask the slippers on the second day .🥴
Didn’t take breakfast there . But I like the location !
Stayed in January 2024
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