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Reviews of Nautilos On The Harbour 4 stars

2300 Newcastle, Australia

#87 of 121 hotels in Newcastle

Guests' Choice

Review score

Based on 172 apartment reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    8.9

  • Facilities

    7.1

  • Staff

    6.8

  • Value for money

    7.2

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 5 May 2024

    7.0
    The receptionist staff have no idea about the property as the text said to leave the fob on the table but then couldn’t
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The parking gate didn’t work to let us out

    Central to Everything

    Stayed in May 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Too few kitchen utensils

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Clean Decent Apartment, Reasonable price. Will stay again.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    Nothing much as it was only for one night of stay.

    Clean Rooms, Bathrooms and kitchen as well. Easy access as I was driving and spend only one night with family. Worth the money.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in April 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    OTT charges for getting make up on towels, not that we were charged but it’s hard to guarantee with 3 females that there won’t be traces of make up on towels or pillowcases.

    Location

    Stayed in March 2024

  • Reviewed: 23 January 2024

    8.0
    Great location and stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No air con in bedrooms. Limited crockery in kitchen (e.g not enough bowls. Limited cooking supplies.

    Location. Pool, spa.

    Stayed in January 2024

  • Reviewed: 12 December 2023

    8.0
    Repeat customer
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    My check-in codes still hadn't been sent to me a few hours after I was told by phone that they would be. So I was standing frustrated in the foyer, making a phone call to get them. This happened last stay too, so the system needs streamlining. There was a patch of water on the floor that had dripped from the air conditioner, so I just put a bath mat down in the living room so I didn't slip (it was hard to see it due to the light). A light in the lounge room and in the kitchen were flickering. A couple more coat hangers in the wardrobe would be great. As would a large pot and a strainer in the kitchen to allow for cooking pasta and the like. A family sized unit needs to have family sized equipment. After 5 stays (with 2 more booked), we still don't know how to access the pool. There is no signage in the common areas and no instructions or map in the apartment. Communication of information seems to be a little lacking. In the past, we have asked residents where the rubbish room is as there was no map.

    Location great. Super comfortable bed, good shower, good sized kitchen and living area. Huge balcony. Apartment has bathroom and ensuite. Parking space numbered so easily found and a good size. It is one of the reasons I stay here.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Details of how to enter the complex and retrieve fob/code were a complete shamble. Lucky we arrived when staff were still working.

    Location, cleanliness and affordable

    Stayed in November 2023

  • Reviewed: 5 November 2023

    7.0
    Lovely comfortable enjoyable place to stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Bed configuration was advertised as double and single in each room, didn’t get that configuration only one fob so hard when we went different ways.

    Location, parking, comfort, style Ease of booking etc

    Stayed in November 2023

  • Reviewed: 25 October 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Pool was empty. We took swimwear with the intention of spending a portion part of Sunday poolside. Being a weekend in late October I would have thought whatever was being done could be carried out mid week. Parking wasn’t available so I had to arrange externally.

    Roomy & good location.

    Stayed in October 2023

  • Reviewed: 30 September 2023

    7.0
    I reported the cleaning issue and was told a cleaner would come the next day to do another clean. someone did come, and
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    On first viewing the apartment looked clean and comfortable. The bedding and towels were excellent and good quality, BUT there were several serious cleaning issues. 1. the washing machine was full of unwashed towels from the previous guests 2. the first plate I took out of the cupboard had food stick to it 3. some of the cutlery had food stuck to them

    size of unit was good and location excellent

    Stayed in September 2023

  • Reviewed: 22 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    We found getting the key to apt from letter box a bit of a challenge as the numbers on the lock were so small to read, Hope owner improves on that.

    We stayed 1 night there were 4 of us it suited for the time we were there, it had all we needed lovely and quiete. The balcony could do with a little care.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Didn’t know where to take our garbage

    Could easily park and get into the apartment

    Stayed in July 2023

  • Reviewed: 20 July 2023

    8.0
    5 night stay
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    It is winter, but we found the apartment cold as it was all tiles with no floor rugs. The air conditioning didn't extend to the bedrooms, so we had to use extra blankets, which were easily located. The apartment didn't get any sun, so even with the shutter blinds open, not much light or warmth came in. We needed the lights and air conditioning on during the day. The fridge (beneath the crisper drawer) needs a clean, as something has spilled & dried there. Easily missed unless the drawer is pulled out.

    Location perfect for our needs. Walking distance to Civic Theatre, Darby St for restaurants, Honeysuckle Precinct & beaches. Very clean apartment. Check-in was easy, exactly as explained. Allocated parking space is a good one, easily driven into & reversed out of. Double shower in the ensuite was lovely. Upmarket appliances, super quiet dishwasher & washing machine. The bathrooms felt high-end & quite luxurious. Comfortable beds.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    6.0
    See comments
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Inaccurate info re current wi fi connection . No information provided up front regarding car spaces. No information given regarding where garbage was to be placed we had to ask a resident. One house fob key only for a 3 bedroom apartment was insufficient

    Great location . Quiet apartment building

    Stayed in July 2023

  • Reviewed: 5 July 2023

    7.0
    Good value
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Had to phone on arrival as had not received any instructions on how to enter the apartment. Apartment wasn't ready at check-in (3pm) & had to wait 45mins to gain entry. That was frustrating having driven over 6hrs that day to get there.

    Good value for a 3bed apartment.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    8.0
    great
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    was slightly on the tired side

    location and price

    Stayed in June 2023

  • Reviewed: 1 June 2023

    7.0
    Great location, but pay attention to instructions.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Furniture and paint needed a freshen up, place was clean. However it was in need of a deep clean especially the vent in the shower.

    Location and size were perfect.

    Stayed in June 2023

  • Reviewed: 21 May 2023

    6.0
    Crap.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Ridiculous rules with threats about leaving a dirty cup and the price you’re charged for the offence. A balcony with a city view that was locked - very poor! Filthy windows. Dusty, grimy bedside tables. Cheap, thin sheets. Cold decore. was all pretty crap for the price. The lessons learned were the staff, when I rang, had no clue about the location and available parking, except for paying - it was free and readily available at the front door - the accommodation was overpriced, cold, dusty, grimy, cheap sheets and fittings. Great location - definitely find alternative accommodation along that stretch and happily pay for superior accommodation. Amazing restaurants and cafes. Beautiful walks. Would never recommend this accommodation or book again.

    Great location

    Stayed in May 2023

  • Reviewed: 10 May 2023

    7.0
    poor communication but nice property
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The sliding door to the balcony was stiff, no doors on the showers causing the bathrooms to become extremely wet. no fan in the en-suite. the wifi password provided didn’t work and no response for the correct one. no response for requesting a later check out. poor communication

    clean and tidy, good location.

    Stayed in May 2023

  • Reviewed: 6 April 2023

    6.0
    Newcastle and location of this place is fantastic. with the bins - they should stated is outside of building on the righ
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Old furnishings- uncomfortable beds, dining chairs and ceiling fans are full of dust- the fridge smells of foul food. The cleaners should be sack - floor wasn’t vacuumed etc

    great location 👍

    Stayed in April 2023

  • Reviewed: 26 March 2023

    6.0
    It was a good location and easy to find
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Outdated furniture needs an update.

    Stayed in February 2023

  • Reviewed: 23 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The unit needed a good clean

    Location Location Location

    Stayed in March 2023

Showing 1 – 25

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