54 Shoal Bay Road, 2315 Nelson Bay, Australia
#210 of 210 hotels in Nelson Bay
Guests' ChoiceBased on 370 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.6
Staff
9.0
Value for money
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 February 2023
Jeanette
Australiawould have liked a toaster in room
clean and a good location
Stayed in January 2023
Reviewed: 6 February 2023
Robert
Australiadoors noisy noisy between rooms
rooms super nice
Stayed in February 2023
Reviewed: 29 January 2023
Marissa
AustraliaGreat location, clean room. Comfy bed and safe entry and exit.
Stayed in January 2023
Reviewed: 27 January 2023
Ruth
AustraliaThe motel is on the main road and traffic noises were a problem during peak hours. However we just shut the door and turned on the air conditioning until the busy time was finished.
The room was newly renovated and spotlessly clean. The garden was a lovely restful space. The motel is close to Little Beach and places to eat. Shannon was friendly and very helpful.
Stayed in January 2023
Reviewed: 27 January 2023
Angela
AustraliaOur room was cozy, clean and the location was the best. Will definitely stay here again on our next visit.
Stayed in January 2023
Reviewed: 23 January 2023
Anthony
AustraliaMore kitchen style facilities (e.g. Microwave, Ironing Board). Additional blankets
Well presented and clean.
Stayed in January 2023
Reviewed: 21 January 2023
Leanne
AustraliaThis is a small older style motel that’s been given a thoughtful update. The room had everything we needed for our 2 night stay. The location was perfect we could walk into Nelson Bay, out to Shoal Bay and the walk to Little Beach is very easy. The hotel management was very responsive and helpful. Great value for money.
Stayed in January 2023
Reviewed: 21 January 2023
Eliza
Australiagreat room, styled very nicely, had all the things needed for a weekend visit
Stayed in January 2023
Reviewed: 19 January 2023
Abir
AustraliaVery clean room
Stayed in January 2023
Reviewed: 18 January 2023
Jane
AustraliaLocated on the main street, so being school holidays, there was a lot of traffic noise.
Lovely boutique motel, clean and comfortable. Staff were very friendly and helpful. Reasonably well located - easy 15-20 min walk to either Nelson Bay shops/restaurants or Shoal Bay shops/restaurants.
Stayed in January 2023
Reviewed: 16 January 2023
Kurt
AustraliaThere was no sink in the room. So no facilities to wash up, ( coffee cups are used more than once but no way to clean them in between )
The colour theme suited the area perfectly. The electronic key and storage box were a great asset.
Stayed in January 2023
Reviewed: 14 January 2023
Dehui
Australiano sandals after a shower and no extra rubbish bag inside, do not.know if there have washing much or dryer, coz it's near coast, many people would love to change their suits and need to dry it, sometimes they could not keep a lot in their bag. also, suits are easy to get dirty coz the activities around the location are many about sand etc, water activities
clean and tidy, great location
Stayed in January 2023
Reviewed: 11 January 2023
Robert
AustraliaClean, fresh room, plenty of storage room, close to beach,
Stayed in January 2023
Reviewed: 7 January 2023
Rachel
Australianil
the vibe and location
Stayed in January 2023
Reviewed: 5 January 2023
Maria
Australiavery little interaction with staff, the room was serviced once in my whole stay, the shower door did not close properly and the bed cover was dirty
centrally located
Stayed in January 2023
Reviewed: 4 January 2023
Cyrus
Australialack of facilities
location, cleanliness
Stayed in January 2023
Reviewed: 4 January 2023
Maria
Australiawould have loved for my room to have a microwave as I had my babies with me and I could heat up food.
the staff is very friendly. the facility is great very clean and great location.
Stayed in January 2023
Reviewed: 4 January 2023
Sharlene
AustraliaThe bathroom was a little small, nothing really to be concerned over.
This property is a hidden gem, it’s fantastic value for your dollar. Shannon and his staff were super friendly and helpful. The room was delightful with beautifully crisp linen along with a very comfortable bed.
Stayed in January 2023
Reviewed: 1 January 2023
Tina
Australianothing really
cleanliness, location, staff
Stayed in January 2023
Reviewed: 30 December 2022
Sivakumar
AustraliaNo chairs were provided.
spacious room, very clean, separate room for kids, Separate TV area, also TV in bedroom. TVs connected to Internet easily. Everything well thought out.
Stayed in December 2022
Reviewed: 28 December 2022
Shannon
Australianothing really
friendly helpful staff, clean room, good location(walking distance to Nelson marina), perfect for what we needed
Stayed in December 2022
Reviewed: 26 December 2022
Ashan
AustraliaLocation, House, cleanliness, Everything.
Stayed in December 2022
Reviewed: 21 December 2022
Keith
AustraliaAd on bookings.com was a little misleading with the images. Also, no toaster as advertised.
Stayed in December 2022
Reviewed: 18 December 2022
Maureen
AustraliaIt is on a main road so there was traffic but it did ease off later in night.
The owner was very helpful when I contacted him. The room was clean, bed comfortable with parking just outside the room.
Stayed in December 2022
Reviewed: 3 December 2022
Ivan
Australiaclean and the owners were excellent
Stayed in November 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content