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Reviews of Ingenia Holidays Nepean River

Mackellar Street, Emu Plains, 2750 Emu Plains, Australia

#1 of 1 hotels in Emu Plains

Guests' Choice

Review score

Based on 459 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.1

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 20 May 2024

    7.0
    Pleasent place to stay and we would stay here again
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Cabin B
    • Stayed 2 nights

    The walls were not soundproofed as you can hear people outside your unit talking and the kids in the 2nd bedroom as well. The kids said they could hear the tv from the 1st bedroom all night. Very small shower cubicle

    Clean & tidy 2-bedroom unit that we stayed in for 2 nights while the son competed in a marathon run in the Blue mountains. Nice and quiet and away from the main roads.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    All good. Bit smaller than expected.
    • Leisure trip
    • Couple
    • Standard Studio Queen
    • Stayed 1 night
    • Submitted via mobile

    No lift.

    Stayed in May 2024

  • Reviewed: 15 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard One-Bedroom Cabin
    • Stayed 1 night
    • Submitted via mobile

    Outdated room need to renovate

    Price

    Stayed in February 2024

  • Reviewed: 10 April 2024

    7.0
    Great location just out of town
    • Leisure trip
    • Family with young children
    • Standard One-Bedroom Cabin
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location was not far out of town. Clean caravan park. Clean cabin. Air con was on before we got there on a very hot day which was geat.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Studio Queen
    • Stayed 4 nights
    • Submitted via mobile

    My only complaint is the tiny bathroom of the cabin. Moving about is difficult, so if you had mobility issues this could be an issue

    Great location, close to Emu Plains train station. Comfortable cabin, and great having parking right outside the door. Staff made late check-in very easy. I didn't use facilities on site, but they looked great.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Standard Studio Queen
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The beds were soooo comfy

    Stayed in February 2024

  • Reviewed: 23 January 2024

    7.0
    Comfortable surroundings and condition of second cabin.
    • Leisure trip
    • Couple
    • Standard Studio Twin
    • Stayed 6 nights

    Condition of first cabin allocated - bar fridge with broken shelving and inadequate storage; also creaky flooring near bathroom. This was remedy by being relocated by staff to another cabin which was much more suited to our stay of 6 nights.

    Relocated by staff due to unsatisfactory refrigeration in first unit allocated. Comfortable bed and good kitchen facilities. Location was close to railway station but not convenient to travel to family.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Great staff! Swam everyday in pool, was clean tidy & will definatley be back!
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Cabin B
    • Stayed 5 nights
    • Submitted via mobile

    They didnt provide spray and wipe for end of trip clean, everything else GREAT fantastic!

    We liked the pool & smoking allowed on balcony!

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Cabin
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Pleasant cabin

    Stayed in December 2023

  • Reviewed: 5 January 2024

    9.0
    Value for Money
    • Leisure trip
    • Family with young children
    • Standard One-Bedroom Cabin
    • Stayed 7 nights

    Excellent Location, Closer to Penrith Shopping center & Blue Mountains; Emu Plains Train Station Pool facilities plus Play area & Library with (Puzzles & Books) within the Holiday park to keep the Kids Occupied

    Stayed in January 2024

  • Reviewed: 29 December 2023

    8.0
    Great base for exploring the region, right by the train station :)
    • Leisure trip
    • Couple
    • Standard One-Bedroom Cabin
    • Stayed 11 nights

    Could have done with a caddy in the shower for storing own toiletries. A few dents and small damages in the cabin but I guess that's just wear and tear. No door on the bedroom or the living room, this would have been useful for minimising sound / light pollution. Weird bunk bed arrangement in the middle 'hallway' area - we just used it for more storage! Not having a door on our bedroom meant we had to block the windows by the bunks with the spare pillows, as the light came in at the sides of the blinds. Unfortunately the walkway through into Penrith was blocked off due to utility services works - not the fault of the holiday park though.

    One-bedroom cabin (chalet) plenty big enough for the two of us, not sure I'd have liked to share it with two others in the bunk beds though! Clean enough, great shower nearly knocked my block off :) Plenty of storage space in bedroom and kitchen. Allocated parking was great and the entry/exit system worked well. Staff in the office were very helpful. 10 minute walk to the train station, a bit further to bar and restaurants on the other side of the train track - but a bit far from everything else, so we're glad we had the car to get groceries etc in Emu Plains.

    Stayed in November 2023

  • Reviewed: 17 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard One-Bedroom Cabin
    • Stayed 4 nights
    • Submitted via mobile

    That there was no air-conditioning or fans in the bedroom. We struggled a bit with the heat

    We liked it had everything that we needed like linen, kitchen utensils, towels and a pool

    Stayed in December 2023

  • Reviewed: 17 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Cabin C
    • Stayed 2 nights
    • Submitted via mobile

    Staff friendly great pool just need more seats and shade for playground area.

    Stayed in November 2023

  • Reviewed: 4 December 2023

    6.7
    Mike
    • Leisure trip
    • Couple
    • Standard One-Bedroom Cabin
    • Stayed 2 nights
    • Submitted via mobile

    Cabin was vert tired needed revamp

    Not much

    Stayed in November 2023

  • Reviewed: 29 November 2023

    8.0
    Comfortable, clean, convenient and reasonably priced.
    • Leisure trip
    • Couple
    • Standard Studio Queen
    • Stayed 2 nights
    • Submitted via mobile

    Guest kitchen was well equipped but looked a little tired and outdated.

    The bed in the suite was luxuriously comfortable. Very clean and great that we had access to a guest kitchen. Very convenient location for us.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    9.0
    Other the mentions it was wonderful
    • Leisure trip
    • Couple
    • Standard Studio Queen
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately one of the staff unlocked the door at 7am 2 mornings before we were checking out and woke us up so a bit surprised

    The bed was sooo comfortable and it was so clean

    Stayed in November 2023

  • Reviewed: 16 November 2023

    7.0
    Definitely a place we hope to stay at again
    • Leisure trip
    • Family with young children
    • Standard One-Bedroom Cabin
    • Stayed 1 night
    • Submitted via mobile

    There was nothing I didn’t like. The only issue I had was that the kettle didn’t work but the great staff quickly replaced that with a brand new one.

    Great facilities at great price

    Stayed in October 2023

  • Reviewed: 8 November 2023

    7.0
    Friendly easy to book caravan park
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Cabin B
    • Stayed 3 nights
    • Submitted via mobile

    Location was industrial and our cabin was close to the entry street and car park. I think our big family needed more space

    This was a simple and easy caravan park to book. A big pool, covered bbq area and a covered playground next to a jumping pillow. Staff were friendly and helpful

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Did not stay the 3 nights I paid for - had to leave after 2 - Would have been nice to get a refund
    • Leisure trip
    • Solo traveller
    • Standard Studio Queen
    • Stayed 3 nights

    Booking.com description details hiding the fact the kitchen is shared, has lots of 'stuff' listed not included with the room type! Someone should proof read before publishing (Booking.com issue)

    Clean and comfortable

    Stayed in November 2023

  • Reviewed: 4 November 2023

    7.0
    Overall, it was a nice and comfy stay for my family and me.
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Cabin A
    • Stayed 2 nights

    Helpful staffs and nice little unit.

    Comfy and nice little unit, environment were clean, however the laundry facilities need some cleaning or upgrading. Did not manage to use the pool as the trip was meant for trip to blue mountain. Close by to many restaurant and Westfield center. However, a little far if your plan is to spend more time at blue mountain areas.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    9.0
    Comfortable cabin in great location
    • Leisure trip
    • Couple
    • Standard Studio Queen
    • Stayed 2 nights
    • Submitted via mobile

    Liked everything

    Good location and facilities

    Stayed in October 2023

  • Reviewed: 9 October 2023

    9.0
    Would stay again.
    • Leisure trip
    • Couple
    • Standard Studio Twin
    • Stayed 2 nights
    • Submitted via mobile

    Staff are very friendly and helpful.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard One-Bedroom Cabin
    • Stayed 4 nights
    • Submitted via mobile

    The pool was ice cold.

    The location was close to everything

    Stayed in October 2023

  • Reviewed: 3 October 2023

    9.0
    Definitely a place to stay with the family on a budget.
    • Family with young children
    • Standard One-Bedroom Cabin
    • Stayed 3 nights
    • Submitted via mobile

    Office could of been open a bit later in the afternoons.

    Quiet area, staff were very welcoming when arriving and very helpful with any questions. Cabin was very clean and easy to get to. Facilities of the pool and bbq were great with plenty of room.

    Stayed in October 2023

Showing 1 – 25

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