2801-2833 Gold Coast Highway, Surfers Paradise, 4217 Gold Coast, Australia
#86 of 883 Holiday rentals in Gold Coast
Guests' ChoiceBased on 36 apartment reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.1
Facilities
9.1
Staff
9.2
Value for money
9.0
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 16 January 2024
Ryan
AustraliaNothing
The views
Stayed in January 2024
Reviewed: 8 January 2024
Jason
AustraliaSpacious, clean, great ocean view
Stayed in January 2024
Reviewed: 26 December 2023
Avinesh
AustraliaNothing to say
Excellent apartment to stay with family
Stayed in December 2023
Reviewed: 8 December 2023
Louise
AustraliaNothing I didn't like
Big room, comfortable bed, nice bathroom, ocean view
Stayed in November 2023
Reviewed: 16 November 2023
Brendan
AustraliaSmall kitchenette would have been handy, but does work the way it is. No detergent to wash up plates and cutlery and no bowls in the cupboard!
Location was great and easily accessible. Parking was practical (even though you do have to pay extra for it) Apartment was clean and tidy and well kept. Would happily use again
Stayed in November 2023
Reviewed: 9 November 2023
Natasha
AustraliaNothing. All was great
Room was very spacious. Comfy bed with good pillows and fluffiest of towels.
Stayed in November 2023
Reviewed: 4 November 2023
Ryan
AustraliaNothing. It was all excellent.
A great location, clean and excellent amenities.
Stayed in November 2023
Reviewed: 11 October 2023
Leah
Australiaaddress was wrong via BOOKING -would be best to just put down OAKES for ease of navigation !!!!
Stayed in September 2023
Reviewed: 8 October 2023
Pierre
AustraliaFront desk had no association with the room. Person at front desk wasn't very helpful at all and didn't want to help. No bottle opener or cutlery in the room. No coffee sachets.
Extremely comfortable bed. Giod check-in instructions. Tidy, clean room. Great views from balcony. Bathroom decor and seating very attractive. Coles Express across the road handy for early morning coffee.
Stayed in October 2023
Reviewed: 8 October 2023
Dom
AustraliaRoom was clean and comfortable with a great location and views of the ocean
Stayed in October 2023
Reviewed: 6 October 2023
Julie
AustraliaGreat stay! Great communication with owner! Highly recommend.
Stayed in September 2023
Reviewed: 3 October 2023
Johnkennedy
AustraliaVery clean. Just perfect with stunning views. The host is extremely pleasant too.
Stayed in October 2023
Reviewed: 29 September 2023
Kelly
New ZealandWasn't what I thought I booked I was expecting a separate bedroom I definitely booked the one bedroom Apartment style but ended up with a Hotel Room style. There were no spare pillows or blanket for the pull out sofa bed A disappointing change but was clean and comfortable
View and amenities
Stayed in September 2023
Reviewed: 18 September 2023
Peter
AustraliaLocation was perfect and the room was awesome
Stayed in September 2023
Reviewed: 2 September 2023
Supun
AustraliaBathroom was not clean enough. Especially the mirror had dust on it
View on balcony
Stayed in September 2023
Reviewed: 29 August 2023
Venz
AustraliaSpa bath and view was absolutely amazing and the staff ate fantastic especially deb
Stayed in August 2023
Reviewed: 28 August 2023
森
JapanHard to reopen sink drain stopper.
Stayed in August 2023
Reviewed: 21 August 2023
Kelly
AustraliaThe cleanliness & views
Stayed in August 2023
Reviewed: 16 August 2023
Jessics
AustraliaEverything. The communication was great. The staff were fantastic. The bed was amaaazing. Easy to get on the tram.
Stayed in August 2023
Reviewed: 31 March 2024
Traci
AustraliaTook over an hour for communication to find booking and get my key. Had to drive elsewhere to get the key. Needed to then email a pic of my licence. I would have called the woman at least 5 times and she couldn’t be bothered / or couldn’t understand me? Staff at the hotel weren’t helpful as they said it’s a private owner.. I sat in foyer for at least 45 mins waiting for owner to bother getting back to me. I checked the price of room and was so much more expensive than most of the top hotels there. I was sent an email the next day asking me what happened to the Lounge ( which we never even sat on) almost expected them to send me a bill 😡😡 very dissapointed
Stayed in February 2024
Reviewed: 4 February 2024
Cameo
AustraliaThe staff at desk
Location
Stayed in February 2024
Reviewed: 9 January 2024
Angie
AustraliaNo hand soap in the bathroom and bed was very uncomfortable. We both had a bad night sleep and got up very sore
Location and view was great. Staff at the facility were very friendly and helpful when the lock on the door wouldn't open.
Stayed in January 2024
Reviewed: 25 January 2024
Smith
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 20 January 2024
Rebecca
AustraliaThere are no comments available for this review
Stayed in January 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content