20 Tomaree Street, 2315 Nelson Bay, Australia
#30 of 210 hotels in Nelson Bay
Guests' ChoiceBased on 2400 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
8.9
Value for money
8.2
Free WiFi
7.6
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End of dialog contentReviewed: 25 January 2024
Sammy
AustraliaAir condition are very noisy and it’s the top brand !!!
Stayed in January 2024
Reviewed: 25 January 2024
Kara
AustraliaApartment had everything we needed. Beds were very comfortable.
Stayed in January 2024
Reviewed: 24 January 2024
Tanya
AustraliaNo washing machine or dryer in the room. Pool area needs an upgrade. Was quite expensive compared to other places
Clean room, easy access. Staff were great
Stayed in January 2024
Reviewed: 24 January 2024
Shrestha
AustraliaCleaning was very bad.
Firstly, the location was very good and the front staff service was very nice also the bed was very comfortable.
Stayed in January 2024
Reviewed: 24 January 2024
Hieu
AustraliaMattress and pillows not comfortable
Walking distance to shop
Stayed in January 2024
Reviewed: 22 January 2024
Paul
Australianothing
All good- very good bed. Reception very competent and friendly
Stayed in January 2024
Reviewed: 20 January 2024
Jeevan
AustraliaNo comment
Location in good place near to city area. Affordable price
Stayed in January 2024
Reviewed: 19 January 2024
Ross
AustraliaVery noisy due internal stairs in rooms next door. School holidays, so kids felt the need to constantly run up and down.
Close to shops and parking.
Stayed in January 2024
Reviewed: 19 January 2024
Nicole
AustraliaSticky bathroom floor
It was good value for money
Stayed in December 2023
Reviewed: 19 January 2024
Edgardo
AustraliaNo housekeeping
Clean and staff very kind and polite
Stayed in January 2024
Reviewed: 19 January 2024
Maria
AustraliaThe AC in the room upstairs was smelly... It didn't feel like it was clean enough... The common areas need better attention... They don't look well maintained and clean.
We have a duplex room... The apartment downstairs was very comfortable and spacious, with everything you could need in the kitchen to prepare small meals... There was also underground parking available.
Stayed in January 2024
Reviewed: 18 January 2024
Reynante
AustraliaGood
Stayed in January 2024
Reviewed: 17 January 2024
Angeliki
AustraliaOne of the bathrooms wasn't properly cleaned. We mentioned it to the staff next morning and they cleaned it immediately.
Friendly helpful staff.
Stayed in January 2024
Reviewed: 17 January 2024
Bridie
AustraliaWe had to swap rooms as the front door which opened onto two separate apartments (A and B) was damaged and didn’t lock which didn’t work for us as our kids (3 and 5) would be locked in a separate apartment. The hotel staff were very helpful though and understood (though they didn’t explain the door fault to us when we checked in). We were swiftly relocated down the hall. The apartment was great - but sadly stunk of cigarette smoke. Fine for one night. No laundry facilities in the room was annoying as there is plenty of space for a launderette.
Location is wonderful. 2 bedroom apartment works well for family of 4.
Stayed in January 2024
Reviewed: 10 January 2024
Katie
AustraliaDishwasher was faulty during our stay
Convenient location, very friendly and accomodating staff. beautiful layout and very spacious
Stayed in January 2024
Reviewed: 10 January 2024
Bernard
AustraliaLocation isn’t really in walking distance to the beaches however that was clear to us before our stay
Really clean room great Kitchen facilities comfortable bed
Stayed in January 2024
Reviewed: 9 January 2024
Kilian
SwitzerlandThe staff was very kind and willing to go of their way to make us feel comfortable.
Stayed in December 2023
Reviewed: 7 January 2024
Brian
SpainWi Fi kept dropping out.
Great view from the terrace, nice big bedroom and lounge.
Stayed in January 2024
Reviewed: 5 January 2024
Tanya
AustraliaGetting in touch with reception on multiple occasions is very difficult - each time took 20mins before I finally gave up. It wasn’t until the final try on our last day that I pressed the urgency over our medical needs that we were able to get through
Fab location. Super easy to get to and from places. Second time we’ve stayed at the oaks here. Can’t go wrong really
Stayed in January 2024
Reviewed: 2 January 2024
Linda
AustraliaLovely size of apartment and balcony, good view of the sea, facilities in kitchen good and very comfortable king bed. Quiete area but close enough to walk to town and marina area. Lovely pool. Great place to stay.
Stayed in December 2023
Reviewed: 1 January 2024
Faizal
AustraliaWe booked a different room but were given another room with multiple stairs. We have a baby and pram and other stuff to carry up and down the stairs wasn’t ideal.
Location and facilities were ok.
Stayed in December 2023
Reviewed: 1 January 2024
Keith
AustraliaThe bed could be more comfortable .
Every thing is close by .
Stayed in December 2023
Reviewed: 27 December 2023
Viviënne
NetherlandsGreat room, living area and a little garden. I really loved it. The swimming pool was amazing!
Stayed in December 2023
Reviewed: 26 December 2023
Heidi
AustraliaThe bedding and sheets
Location, comfort
Stayed in December 2023
Reviewed: 24 December 2023
Mallory
AustraliaWindows didn't open enough
Beds were really comfy and rooms were huge.
Stayed in December 2023
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