Dishwasher did not open. No plug for kitchen sink. Lounge had a broken leg so couldnt use. Fan in Ensuite didn’t turn off. Carpet heavily stained.

The location and view were perfect.

Stayed in May 2024

Although the apartment was comfortable and clean, the bathroom was a bit small and the configuration of the apartment was off-putting. The bed was comfortable but a bit small and took up most of the floor space in the "bedroom" the kitchen/lounge area didn't seem a comfortable place to relax.

The apartment met our expectations. The price was right. We just needed a quiet place to sleep. It was very quiet there. We didn't spend much time there. It was a perfect location for activities at Southbank. We went to a concert and visited the NGV.

Stayed in May 2024

No evacuation map in the room. 4G mobile reception was terribly low.

Location

Stayed in May 2024

Great location

Stayed in May 2024

Only issue was dead batteries in the remote so couldn’t get the tv to work . Only there one night so not a big issue

Well located and nice unit .

Stayed in May 2024

Friendly staff, good disabled access. Good location near Southbank.

Stayed in May 2024

Limited kitchenware to cook in kitchen and limited toiletries .

Clean, location, close to parking, restaurants and friendly staff

Stayed in May 2024

Wi-Fi erratic

Value for money

Stayed in May 2024

A bit mean in supply of cleaning products

Location, friendly helpful staff, clean , great shower pressure. IGA walking distance

Stayed in May 2024

Unsecured Wi-Fi Poor kitchen layout

Central location Comfortable and quiet Good washing facilities

Stayed in May 2024

The 2 bed apartment was a little on the small side for 3 ladies, 2 of which travelling from the UK, so our suitcases had to stay in the lounge area. That being said, I also stayed in a 2-bed with my husband a few years ago and so used the second bedroom as a dressing room! Both bathrooms are really small though, and could do with some extra shelving for products. Again, 2 females sharing a small bathroom.....

We have stayed at the Oaks before when last visiting Melbourne, and weren't disappointed. It is a lovely apartment block, just off Southbank, so ideally situated for the city, river, trams. The staff were super helpful, and very nice!

Stayed in April 2024

There was nothing I disliked There was nothing I disliked.

The proximity to everything. Ease of both check in & check out.

Stayed in May 2024

- Carpets due for replacement but not a major concern. All other features were new and maintained - Generally clean just a couple of surfaces (coffee table) were missed. - Couch was a bit uncomfortable and small for the space but no issue if you’re out and about most of your stay

- Great location, after arrival could walk to lots of great locations for meals etc - Parking was easy and secure - Staff very helpful and polite, great communication before and after arrival - Meet all amenity needs - Comfortable bedding, clean sheets and towels - Enjoyable views

Stayed in May 2024

The rooms were tiny. Shower wet total area of the tiny ensuite. Car parking expensive.

Room was clean and beds comfortable for a one night stay. Location was good for access to Southbank & the CBD.

Stayed in May 2024

No issues

Friendly staff great location good value

Stayed in April 2024

entrance to the carpark was a little daunting

the location was amazing and close to all of the City highlights.

Stayed in April 2024

Carpets need to be cleaned, quite a few dirty marks everywhere

Great location!

Stayed in April 2024

hair all over the bathroom floor on arrival . One tiny piece of soap for both hand basin and shower surely two pieces of soap wont break the budget will it?

location

Stayed in April 2024

Fantastic motel. Easy to access and great customer service

Stayed in April 2024

The only concern that I had with the room especially in the kitchen area where the glasses and crockery was stored it was too high up in the cupboard and shelving as I am a small person and was unable to reach to get them down. I am glad that my husband was with me so that he could reach them for me. If my booking was just for myself then I would have had to call someone from the concierge desk to help reach the items in the kitchen. My comment is only for future reference.

The location was good and transport was easy to find . I was able to get around with the tram service that is used in Melbourne city. The room was good and spacious and was clean when we entered the room.

Stayed in April 2024

was nice and clean but asked for a balcony and got what they call a step balcony you can't fit a chair in.

Stayed in April 2024

We thought that the room was abit small for a family of 4 considering it was a suite, one of the exhausts & door in the main onsuite bathrooms needs to be fixed.

The location was amazing, walking distance from restaurants, Crown Casino, a variety of shops & not to mention the CITY VIEW at night! On arrival the lovely receptionist was polite, friendly, her enthusiasm was very welcoming & assisted with my queries without any hesitation & with a smile, so thank you!

Stayed in April 2024

Needs more than a 2 seater couch in a 2 bedroom suite.

We stayed 3 nights with our two kids. The rooms are a little small, but they make do. We paid for a suite with a view and it did not disappoint. The only thing that would have been better is that it only had a two seater couch for a 2 bedroom apartment. A lounge with a chase would have been perfect. It’s very close to Southbank for dinning and there is parking, but it is an extra $39 a night. The lifts got a bit busy, but nothing crazy.

Stayed in April 2024

Plugs for basins why were there none ? One lot of soap for dishwasher , nothing if you wanted to wash a few things in the basin . Only one wine glass , reception provided another .

Stayed in April 2024