89 The Entrance Road, 2261 The Entrance, Australia
#25 of 99 hotels in The Entrance
Guests' ChoiceBased on 2851 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
9.2
Facilities
7.6
Staff
8.5
Value for money
7.5
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Elsie
AustraliaNo suitable parking area to unload the car.
Location
Stayed in March 2024
Reviewed: 23 May 2024
Suresh
AustraliaWe have to pay $20 for parking
Location
Stayed in May 2024
Reviewed: 23 May 2024
Mark
AustraliaThe location is great.
Stayed in May 2024
Reviewed: 22 May 2024
Alexandra
Francei did not like i checked in late, about 8pm ? i have stayed in at least 25 places in australia in the last months, everyone offers me late check out, so im used to it i asked, is it possible to stay past 10 am since im checking in later, he said no, there would be a 20 AUD / hour charge that just rubbed me the wrong way. I then asked where to park, that is 20 AUD as well, not a good start, but then he said its free across the street so that is fine- i undestand its not his doing and i guess upper management but bad business, i would have stayed longer but i do not like policies like that
the apartment was fine, large, quiet, ( i did not cars from the parking garage across ) clean, washing machine the man at the desk showed me the room before i paid , that was nice so i could make sure all was good
Stayed in May 2024
Reviewed: 14 May 2024
Ramsey
AustraliaI think your front desk staff could be a little more welcoming 🙏 As in any Buisness thats the first place that needs to make people feel they are heading into a positive holiday 😀
Our Room was very clean and although we paid extra for room service we did choose to not have it on the day we didnt need :) I will say that it would be nice to have a few more sugar in the tea area 😀
Stayed in May 2024
Reviewed: 14 May 2024
Nicholas
AustraliaGreat views over the lake to the beach, postcard material really
Stayed in April 2024
Reviewed: 8 May 2024
Kylie
AustraliaI have a very bad back and found it extremely hard to get in and out of the bathtub
Room was very clean. A bottle of wine greeted me for my birthday. Such a lovely surprise and gesture
Stayed in May 2024
Reviewed: 8 May 2024
Janice
AustraliaCould do with a makeover to be more modern.
Location was perfect, room was a bit dated but comfortable
Stayed in March 2024
Reviewed: 4 May 2024
Lesley
AustraliaGood location, lovely view
Stayed in April 2024
Reviewed: 3 May 2024
Paul
AustraliaThat we had to pay for our parking....
Location was very good. View from our room good.
Stayed in April 2024
Reviewed: 2 May 2024
Deb
AustraliaStaff not happy on greeting , communal area and lift dirty
Closeness restaurant and waterfront
Stayed in April 2024
Reviewed: 2 May 2024
X
AustraliaThe bed was not comfortable the pillows were great though.
Stayed in May 2024
Reviewed: 30 April 2024
John
New ZealandHallways need sprucing up and new carpet Parking should be free
Big comfortable rooms Excellent location to beach and shops
Stayed in April 2024
Reviewed: 28 April 2024
Troy
AustraliaNo bbq area
Location and view
Stayed in April 2024
Reviewed: 28 April 2024
Michelle
AustraliaThe room was supposed to be a studio apartment it was just a standard hotel room, which was a bit dated. Not value for the price we paid. The shower was in the deep bath and was hard to get in and out of, was mouldy. I booked a Ocean view studio apartment and I got a view overlooking the pool and a river about 1km away in the distance, couldn't use the balcony there was always screaming kids in the pool not what I call relaxing.
I like the location .You walked out of the hotel, and you were right at all the cafes and restaurants and waterfront. Staff were friendly
Stayed in April 2024
Reviewed: 27 April 2024
Wendy
AustraliaThe noise from main bedroom. It overlooked the back courtyard of pub next door and workers were outside taking breaks. They were loud, knocked over beer kegs a couple of times.
Proximity to all beach, shops, parking, cafes etc. Great views!
Stayed in March 2024
Reviewed: 27 April 2024
Grant
AustraliaNa
Location
Stayed in March 2024
Reviewed: 26 April 2024
Neal
AustraliaMattress Noise
Location was great Room and view great Mattress was soft not to our liking Very noise from other quest
Stayed in April 2024
Reviewed: 26 April 2024
Shristy
AustraliaOld property, dirty carpet, sofa. Need renovation.
View from room
Stayed in April 2024
Reviewed: 26 April 2024
Tanya
AustraliaI should have asked for a view room of the water.
Location, comfort, cleanliness, facilities, balconies, carpark, rooftop pool.
Stayed in April 2024
Reviewed: 26 April 2024
Zena
AustraliaThe stuff need to be more friendly to people
The room and view were amazing
Stayed in April 2024
Reviewed: 24 April 2024
Brad
AustraliaStaff was not very friendly. Very few places to sit at the pool
The location was perfect. Lots of shops/restaurants
Stayed in April 2024
Reviewed: 23 April 2024
Huhu
AustraliaBrilliant!!
Stayed in April 2024
Reviewed: 22 April 2024
Denise
AustraliaSome of the fittings and furnishings were a little “tired”
Very good value… well located
Stayed in April 2024
Zürich, Switzerland
Riccia, Italy
Boracay, Philippines
Rio de Janeiro, Brazil
Vodice, Croatia
Gili Air, Indonesia
Kusadası, Turkey
Kuta Lombok, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content