1 Bridge Road, 4740 Mackay, Australia
#21 of 64 hotels in Mackay
Guests' ChoiceBased on 545 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.4
Staff
9.2
Value for money
8.4
Free WiFi
7.1
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End of dialog contentReviewed: 6 May 2024
Cameron
AustraliaNeat, tidy rooms. Excellent restaurant. Great value for money.
Stayed in May 2024
Reviewed: 3 May 2024
Russell
AustraliaFood at restaurant was fantastic. Friendly staff would definitely stay here again.
Stayed in May 2024
Reviewed: 17 April 2024
Amanda
AustraliaNothing to complain about.
I liked that the staff were helpful and friendly. The service in the hotel and the restaurant was amazing! The room was comfortable and clean. It was so good we extended our stay an extra night.
Stayed in April 2024
Reviewed: 16 April 2024
Kacey
AustraliaCleanliness, the spa bath and the friendly staff. Also that the beach was within walking distance. Restaurant was good and so were the cocktails.
Stayed in April 2024
Reviewed: 14 April 2024
Daniel
AustraliaHaving the option for room service is convenient and it was prompt.
Stayed in March 2024
Reviewed: 4 April 2024
Shannon
AustraliaThe food was fantastic at the restaurant and the location was beautiful we enjoyed our stay and plan to stay again in the future the staff were lovely. Our little one left her blanket behind on check out but the staff found it and kept it safe for us lucky we hadn't left town yet and realised it was missing. 😀
Stayed in March 2024
Reviewed: 1 April 2024
Sarin
AustraliaBit noisy
Location
Stayed in April 2024
Reviewed: 14 March 2024
Kerrie
AustraliaRooms are a little dated. No bedhead
It was a busy place and friendly staff
Stayed in March 2024
Reviewed: 16 February 2024
Troy
AustraliaWe were there for a 'family' function and the staff all looked after us from the moment we arrived. Food was great and meals were delivered in good time and the drinks service kept coming. Rooms were well appointed and clean. Thankyou for a lovely stay.
Stayed in February 2024
Reviewed: 13 February 2024
Jeremy
AustraliaGood all round.
Stayed in December 2023
Reviewed: 8 February 2024
Katey
AustraliaBed could have been bigger than a double
24hr checkin
Stayed in January 2024
Reviewed: 5 February 2024
Russ
AustraliaJust a very well place.
Stayed in January 2024
Reviewed: 31 January 2024
Keerthi
AustraliaA bit expensive.
Room was big and loved the view from the room.
Stayed in January 2024
Reviewed: 22 January 2024
Jemma
AustraliaMy tv wouldn’t connect to Netflix
Great staff, the room was excellent value for money. Large open plan with everything you need for a comfortable stay.
Stayed in January 2024
Reviewed: 11 January 2024
Kaylene
AustraliaA great hotel if not just a little expensive.
Nice spacious room in a great location and nice and quiet. Great shower with superb pressure and beds comfortable.
Stayed in January 2024
Reviewed: 3 January 2024
Sattler
AustraliaQuiet
Nil
Stayed in December 2023
Reviewed: 1 January 2024
Joe
PhilippinesThe weather went crap for new years It is what it is
Good pool area Big room
Stayed in January 2024
Reviewed: 22 December 2023
Tatiana
AustraliaCan hear people in the next room
Close to the beach, large rooms, great staff, amazing food
Stayed in December 2023
Reviewed: 21 December 2023
Maria
AustraliaShower over the bath.
Friendly and helpful staff.
Stayed in December 2023
Reviewed: 20 December 2023
Kirsty
AustraliaRooms were clean, beds were comfortable. So close to the beach, with delicious room service. We will definitely be staying again!!
Stayed in December 2023
Reviewed: 17 December 2023
Wesley
AustraliaWe could hear nearby doors closing at all hours, had a Xmas function Saturday night customer service was 10 out of 10
Stayed in December 2023
Reviewed: 7 December 2023
Erika
AustraliaRestaurant was a bit overpriced for what you got eg. 3 spring rolls for $23.
Location, quiet room, clean. Comfortable bedding. Lift to the upper levels.
Stayed in December 2023
Reviewed: 4 December 2023
Kylie
AustraliaCould have been more in the mini bar, pool is small & needs more seating around it.
Location was great, facilities were adequate, property was clean, staff were friendly & professional.
Stayed in December 2023
Reviewed: 27 November 2023
Crystal
AustraliaClean rooms, quiet area, close to the beach, friendly staff
Stayed in November 2023
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