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  5. Reviews of WhitsunStays - The Resort by the Sea

Reviews of WhitsunStays - The Resort by the Sea 4 stars

6 Beach Road, Dolphin Heads, 4740 Mackay, Australia

#30 of 63 hotels in Mackay

Guests' Choice

Review score

Based on 530 apartment reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    8.4

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 7 May 2024

    9.0
    great location, view and comfort
    • Leisure trip
    • Couple
    • U221 The View
    • Stayed 2 nights
    • Submitted via mobile

    bathroom cleaning standard

    on-site restaurant food excellent as well as room view over ocean

    Stayed in May 2024

  • Reviewed: 23 April 2024

    9.0
    The resort is nice and clean
    • Leisure trip
    • Couple
    • U120 The Contemporary
    • Stayed 7 nights
    • Submitted via mobile

    Unit 120, the frig door would not close properly. The plug in the bathroom got stuck and couldn’t get it out to wash up. I had to “cup” out the water

    Close to the water

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • U216 The Red Barron
    • Stayed 7 nights
    • Submitted via mobile

    Great location and facilities

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Would definitely go back, bar stff were amazing
    • Leisure trip
    • Couple
    • U134 The Bohemian
    • Stayed 2 nights

    Room very outdated and not very clean

    Location was beautiful sitting back looking over the sea

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Family with young children
    • U221 The View
    • Stayed 1 night
    • Submitted via mobile

    Very nice and clean

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • U208 The Hamilton
    • Stayed 2 nights
    • Submitted via mobile

    Cocktails by the pool Dinner in the restaurant Easy access to carpark Views on the beachfront

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • U221 The View
    • Stayed 7 nights
    • Submitted via mobile

    We were unable to connect to the WiFi or Netflix.

    The ocean view was excellent, The pools were nice and close to the room.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    It was exillentttttt. Bar lady was really friendly aswell. Said she’d make a mean mocktail for us😂
    • Business trip
    • People with friends
    • U129 Turtle Beach
    • Stayed 1 night
    • Submitted via mobile

    The Netflix didn’t work🥲😂

    Beachfront!!!! Ducks omg so cute

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • U240 The Indulgence
    • Stayed 7 nights
    • Submitted via mobile

    The shower and spa taps were dripping constantly. But nothing that new washers wouldn't fix. The bed was ok. But it is starting to get a bit saggy. Due for an upgrade soon. The steps going up to the room were a bit slippery in the wet.

    The view was great, looking out over the water. The room was clean and comfortable for our weeks stay. The restaurant had great food and reasonably priced. The staff were lovely. The location was quiet. The pool looked great, but we didn't use it. The grounds are clean and maintained. Would happily stay again.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Great staff response to problems.
    • Leisure trip
    • Couple
    • U140 The Sunset Sea
    • Stayed 2 nights
    • Submitted via mobile

    Faulty doors. Woken at 7am by painters and scaffolding blocking front door and beach view blocked by painters using our patio. Very upset but new room was completely a positive improvement. Management could not have been more helpful.

    Staff had to move us when the room was very substandard. No maintenance had been done. Staff were incredibly supportive.

    Stayed in January 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • U134 The Bohemian
    • Stayed 1 night

    The location is beautiful. I chose it so I could look out over the ocean to Brampton, my old island home.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    9.0
    Perfect location, in a nice clean room :-)
    • Leisure trip
    • Solo traveller
    • U134 The Bohemian
    • Stayed 3 nights

    Could do with a range of pillow sizes as all were a little too hard/large so maybe a smaller softer pillow as option on the bed, I do normally take my own but forgot to on this occasion. Screen door and glass sliding doors are both very hard to lock closed.

    Love the position, perfect. Quite clean and easy to access etc. Highly recommend.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • U123 The Classic
    • Stayed 3 nights
    • Submitted via mobile

    The accommodation was clean and fresh. Adequate amenities and lovely pool. Being right on the water meant walks were a must daily. Not a swimming beach.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Very good
    • Couple
    • U216 The Red Barron
    • Stayed 1 night
    • Submitted via mobile

    The beach we thought we could swim the beach,so sad no sand all rocks..

    The room almost their needs

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • U221 The View
    • Stayed 8 nights
    • Submitted via mobile

    The wifi was very slow.

    The property was beautiful, massive swimming pool and the location of our room had a great view to the water and pool.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • U120 The Contemporary
    • Stayed 2 nights
    • Submitted via mobile

    A bit hard to find room, not used to self check In once I found someone to help they were only to happy assist( turns out netflix code won't open lock box) I'm a bit older and not very tech savvy.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • U216 The Red Barron
    • Stayed 2 nights
    • Submitted via mobile

    No Wi Fi

    Everything we needed was there.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Easy place to stay by the ocean and great pool
    • Leisure trip
    • Couple
    • U208 The Hamilton
    • Stayed 6 nights
    • Submitted via mobile

    One issue was sorted out very quickly and a bonus voucher issued. Thank you.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • U216 The Red Barron
    • Stayed 1 night
    • Submitted via mobile

    The bath room is a bit old and could use a little TLC but it does not matter as everything was fairly clean. We thought we could have breakfast at the pool but the restaurant was not open before lunch time

    All sorts of amenities provided one can think of, e.g. Nespresso machine incl. capsules, fully equipped kitchen, nice smelling soap, etc. The bed linens, ample cushions and blanket were made of incredibly soft cotton and the bed had a very comfortable mattress. The air condition is new and runs very calmly, so it is not disturbing the sleep.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • U216 The Red Barron
    • Stayed 5 nights
    • Submitted via mobile

    No Wi-Fi was unfortunate and no shade over pool.

    Great location, comfy bed, plenty of facilities in room for cooking etc.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    8.0
    Family friendly apartment with unreal views and plenty of amenities. Great value would stay again 😁
    • Leisure trip
    • Family with young children
    • U221 The View
    • Stayed 1 night
    • Submitted via mobile

    Confusing at first getting to room but was easy to remember after the first time.

    Tidy room with comfy bed and great view of beach. Portacot was well received and comfortable for toddler. Plenty of kitchen utensils and cookware. Clear instructions on check in/out procedures.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • U134 The Bohemian
    • Stayed 3 nights
    • Submitted via mobile

    The aircon needed cleaning, it was clogged up with black wet, furry stuff that was blown out when in use. I didn't use it after the 1st time

    The beachfront location, access to pool & bar area was really great

    Stayed in December 2023

  • Reviewed: 2 December 2023

    9.0
    Lovely sea view from the window.
    • Leisure trip
    • Couple
    • U240 The Indulgence
    • Stayed 1 night
    • Submitted via mobile

    Washing up has to be done in bowl from bathroom sink. Howling wind noise under front door due to missing seal (fixed by using towel placed on floor). But these were minor points - we enjoyed our short stay.

    Great view. Comfy bed. Breakfast on balcony. Chose this particular room carefully based on reviews - similar rooms on the listing at this address get poor reviews - this one was getting better reviews.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • U120 The Contemporary
    • Stayed 2 nights
    • Submitted via mobile

    Couldn’t cook dinner in the room as the hot plate that was provided didn’t work

    Stayed in November 2023

Showing 1 – 25

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