123 Williams Esplanade 1335-6, 4879 Palm Cove, Australia
#123 of 137 hotels in Palm Cove
Guests' ChoiceBased on 9 apartment reviews
8.3Cleanliness
7.8
Comfort
7.8
Location
9.4
Facilities
8.3
Staff
8.1
Value for money
7.2
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Showing 1 – 9
Reviewed: 16 July 2022
Anna
AustraliaShowers were cold and not fixed during the stay Place felt dirty, old and tired.
Location Pool within the complex Space within apartment
Stayed in July 2022
Reviewed: 3 July 2022
Amanda
Australianothing
We loved having a private pool, across from the beach, excellent resort pools and facilities.
Stayed in July 2022
Reviewed: 15 May 2022
Pamela
AustraliaYou need to be reasonably fit to stay at this property as it is on the 3rd level with no lifts. Upon arriving, we were disappointed in the cleanliness of the property- had to sweep the floors again and ants in the kitchen. The furnishings are very old and stained with no care taken by the owners to update ( we did view a couple of other apartments and these were decorated nicely with nice furniture, pleasant pictures on the wall). Third bedroom does not have any air conditioning- only a ceiling fan whilst the other two bedrooms had fans and a/c. Overall quality of decor and furnishings doesn’t justify charging a premium rate.
Peppers is a great location opposite the beach. Having our own rooftop wading pool was unique and lagoon pool was lovely.
Stayed in May 2022
Reviewed: 8 June 2023
Sue
Australiastunning apartment. it had a real wow factor. the plunge pool was sensational. the properties facilities were brilliant. a beautiful apartment.
Stayed in April 2023
Reviewed: 7 August 2022
Dorothy
AustraliaNo lift or anyone to help with luggage - 3 flights up. The bathroom is tired, needs refresh. the ceiling vents in the toilet & bathroom filthy! the pipes under the basin in the toilet are green. There is no complete set of crockery or glassware - all mismatched. The only large saucepan is disgusting & old. The wording on the microwave buttons is all worn off, so hard to know how to work it. we were left with only 1 & 1/2 rolls of toilet roll, of very poor quality & no tissues for 6 night stay. There were leaves in the pool & on the balcony. The outdoor table on the balcony was dirty & dusty. None of this is up to 5 star quality of accommodation! Also, most importantly, the glass sliding door in the spare bedroom is not locked/nor lockable! On the Saturday evening when I tried to lock it, the whole door panel fell out, frame & glass!! I have no idea how I managed to catch it & hold it, while calling for my partner to come & help! I could have severely hurt/cut myself if it had landed on the ground & smashed!! my partner managed to get it back into place with some trouble but it was still not able to be locked. So our apartment was not secure for the whole of our stay - the first part without us even being aware! THEN, on Sunday evening, as we were going out for early dinner, my partner went to close & lock the sliding door to the main balcony, from the lounge area & it fell out of it’s slide into his hands!! He was unable to put it back into place, so we had to leave the apartment very insecure again. I sent pictures & a message & it was fixed while we were out, thank you. Also, there is no guest information book, with local information & instructions. On the piece of paper, it says to take rubbish out daily…….but to where??!! It does not tell us! Also, there boils be an inside small bin/container to collect recycling in??
The location - we could see & hear the ocean from the apartment- & the bed was comfortable.
Stayed in August 2022
Reviewed: 20 June 2022
Mark
AustraliaNone
Stayed 4 nights for our sons wedding at Peppers. Great location for a 3 bedroom apartment, so convenient for the wedding. Really enjoyed our stay...
Stayed in June 2022
Reviewed: 7 May 2024
Andrew
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 20 December 2022
Mark
AustraliaThere are no comments available for this review
Stayed in December 2022
Showing 1 – 9
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