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Reviews of Mantra Twin Towns 4 stars

Corner Griffith & Wharf Street, 2485 Tweed Heads, Australia

#11 of 23 hotels in Tweed Heads

Guests' Choice

Review score

Based on 2839 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 28 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 1 night

    Elevators and the split red/blue towers was initially confusing.

    Location

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Short but sweet
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night

    Location was great. Walking distance to everything we needed. Needed ID for casino regardless of age NSW laws

    Stayed in March 2024

  • Reviewed: 23 May 2024

    8.0
    Location and room facilities were great, bed was a let down but was sufficient for 2 nights
    • Leisure trip
    • Couple
    • One-Bedroom Apartment - Weekly Housekeeping
    • Stayed 2 nights
    • Submitted via mobile

    Combined beds

    Great location

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Good
    • Couple
    • Studio Room
    • Stayed 3 nights
    • Submitted via mobile

    Variety of restaurants was good. Location was good.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Slept well, staff helpful, convenient location for conference stay
    • Business trip
    • Solo traveller
    • Studio Room
    • Stayed 2 nights
    • Submitted via mobile

    Convenient to Gold Coast airport and conference and beach

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good, comfy enough bed with ample space for short term visit.
    • Business trip
    • Couple
    • Studio Room
    • Stayed 1 night

    We had a quiet room for one night, served the purpose of our quick stay over.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    We love staying with Mantra at Twin Towns, location, walking distance to places is what we love.
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 2 nights

    As the weather was turning, bedding is a little cold when just made with sheets. The blankets were quite old & thin. It would be nicer to have a warmer softer blanket. Also, our room did not have any hair conditioner, a little frustrating when I had washed my hair but realised too late I did not have any conditioner. We also noticed mould around the air conditioner outlets & there was a leaking tap in the in the kitchenette sink.

    It was out Wedding Anniversary & we were given 2 x complimentary tickets for breakfast, unexpected & so appreciated. Also the lovely gift of chocolates & balloons & Card from Mantra made it feel extra special. We love the locations & have stayed with you many times because of the hotel, the location & also the undercover parking. Thank you

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment - Weekly Housekeeping
    • Stayed 2 nights
    • Submitted via mobile

    Wait 4 room

    Views

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Fabulous view.
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 2 nights
    • Submitted via mobile

    Room a bit small for the price. Aircon needed repair. Would have been much better in summer.

    Position to beach, fabulous view and facilities close by.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Great location, happy welcoming staff
    • Leisure trip
    • Couple
    • One-Bedroom Apartment - Weekly Housekeeping
    • Stayed 9 nights

    All good.

    Great location, enjoyed our ever changing view. The staff attentive and welcoming, from reception to cleaners. comfy bed, roomy apartment. Hot showers.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Studio Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast should have been included. The room was outdated and a bit run down.

    The staff were great and the location was convenient. The rooms were comfortable.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Would stay again.
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment - Weekly Housekeeping
    • Stayed 2 nights
    • Submitted via mobile

    I didn't love the noise from outside that could be heard in the mornings. Both mornings we woke up to the garbage trucks banging around. Also didn't love the elevator being so far from the entry/exit.

    It's a great location and right where we needed to be. Also liked that there are a range of accommodation/dining/leisure options.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 1 night

    The place does seem to be a bit of a rabbit warren, with us getting "lost" once.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Twin Towns never disappoints us. We are regulars.
    • Leisure trip
    • Family with young children
    • Studio Room
    • Stayed 2 nights
    • Submitted via mobile

    The elevators take forever

    I like the location, that it has everything at your finger tips.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 2 nights
    • Submitted via mobile

    I liked that it was close to the beach and restaurants, and the staff were extremely helpful

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Nice
    • Leisure trip
    • Solo traveller
    • Studio Room
    • Stayed 4 nights
    • Submitted via mobile

    Was close and handy to everything

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Perfect for location and excellent accommodation. Perfect for our needs.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment - Weekly Housekeeping
    • Stayed 2 nights

    Location location location...perfect for what we needed. With some older members of our family attending, it was so easy to get them from the rooms to the club. No worries about traffic. The rooms were very comfortable, and it was easy to relax and let the world go by. Great views from most rooms and no street noise....the perfect get away.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Very excellent!!!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Weekly Housekeeping
    • Stayed 1 night
    • Submitted via mobile

    Whilst the room was very good, clean, and looked after, perhaps an update would be a good idea and suitable since there's the new, two towers across the road and more new construction happening.

    Location was super excellent. The view was stunning. It was my Son's birthday, and the beautiful staff had put ballons and chocolates for him, a delightful surprise, and very thoughtful!!! They went above and beyond for him. We loved it!!! Thanks so much, our deep appreciation to the staff!!!

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 1 night
    • Submitted via mobile

    Construction work made access to areas in resort a bit challenging- very easy to get lost

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Facilities good, location good, cleanliness of rooms a let down for the Mantra brand
    • Leisure trip
    • Solo traveller
    • Studio Room
    • Stayed 2 nights
    • Submitted via mobile

    My original room smelt like mildew and mould. On closer inspection, this is exactly what I could see. The doors clearly hadn't been opened in that room for quite some time. I asked to be moved since the smell was quite overpowering, and I could see visible mould. I was moved to another room, which smelt better and given some breakfast vouchers. Both rooms had embedded dirt around the edges of carpet, soap scum & mould/mildew in bathrooms, wardrobe frame dirty with visible rubbish on the bottom tracking, chair at desk had built up dust on it. I stepped on some sort of chocolate food on the carpet. It's clear cleaning is a rough wipe down of easy to do spots only and change the sheets. The kitchenette in each room was kitted out differently in terms of kitchen tools, cockery, and cutlery. After moving to the second room, I felt like I was originally allotted the worst room in the whole hotel that only gets used if the place is full. But of course there were other rooms. The second room was slightly better. This hotel is a bad look for the Mantra brand.

    Great location to some of the most beautiful beaches on the Gold Coast. The breakfast had a wide variety of food on offer. Kitchenette was ok, although my original room was not equipped the same as the room I ended up moving to. Pools were nice, especially nice to have a large enough outdoor pool to do some laps. Views were ok on the harbourside. Gym ok, free weights would be a good addition. The room was a holiday size with a great balcony.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Had a very enjoyable stay and would definitely recommend it and come again
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Weekly Housekeeping
    • Stayed 2 nights
    • Submitted via mobile

    Wifi was rubbish-

    It was a lovely spacious place with great views

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    A fabulous stay with a gorgeous room and view.
    • Business trip
    • Solo traveller
    • Studio Room
    • Stayed 4 nights
    • Submitted via mobile

    No indoor spa for when raining.

    Location, amenities and layout of room. Housekeeping do an amazing job tidying up every day.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Enjoyable one night stay to watch a show. We had a great dinner at Orient restaurant
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 1 night

    Nice room with a good view Outstanding buffet breakfast

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Amazing place to stay for overnight or extended stay
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 1 night
    • Submitted via mobile

    Not all dinnng options available but it was a public holiday so forgiven

    Great location

    Stayed in April 2024

Showing 1 – 25

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