128 Middle Street, 4163 Cleveland, Australia
#6 of 6 hotels in Cleveland
Guests' ChoiceBased on 748 hotel reviews
6.6Cleanliness
7.1
Comfort
7.1
Location
8.5
Facilities
6.7
Staff
7.6
Value for money
6.6
Free WiFi
8.2
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End of dialog contentReviewed: 25 April 2024
Ann
AustraliaBanging doors. Kids riding their bikes and skooters in doors and running around unsupervised. Room was not serviced in the 5 days we stayed. It says in the information book that rooms are serviced daily. We had to ask for fresh towels!
Close to shops
Stayed in April 2024
Reviewed: 11 April 2024
Peter
AustraliaBecause all keys were locked onto one ring, couldn't leave unit alone without leaving partner without power. Had to get a second set of keys to do so. Would have preferred a power point near desk to operate devices.
Access, undercover parking, comfortable king sized bed, coffee/tea facilities all good. Room size very good.
Stayed in April 2024
Reviewed: 7 April 2024
Dikail
AustraliaNo brooms or dustpans in rooms if staying for more then one night.
Kids can go swimming, A place to relax and Chill for my family.
Stayed in February 2024
Reviewed: 6 April 2024
Leanne
AustraliaNo utensils plates
The staff were nice and friendly
Stayed in January 2024
Reviewed: 2 April 2024
Lk
United StatesWhen Priceline was paid by me initially for the reservation package, they didn't automatically pay lodging. My bank account has itemized charges instead of the lump sum that was expected to be withdrawn, which allowed other factors to interfere with the total process.
The hotel accommodated me despite not getting paid by Priceline or booking.com for my accommodations before I arrived, in the hope that everything will be straightened out between myself and priceline/booking.com.
Stayed in March 2024
Reviewed: 12 March 2024
Melissa
AustraliaThe smell carpets were dirty
Location was good
Stayed in February 2024
Reviewed: 11 March 2024
Michelle
AustraliaVery tired needs updating
Location
Stayed in March 2024
Reviewed: 9 March 2024
Joseph
AustraliaPrice was a bit steep for 1 night. Light switches near bed did not work.
Good location, comfortable
Stayed in March 2024
Reviewed: 25 February 2024
Melissa
AustraliaSmell of room.. very dated
Location to Weddjng. Large Rooms
Stayed in February 2024
Reviewed: 24 February 2024
Terrence
AustraliaAir conditioning was dripping water at infrequent times
Close location to Redlands main area
Stayed in January 2024
Reviewed: 22 February 2024
Matina
AustraliaThe door when they close
Room is spacious and comfortable and staff are helpful
Stayed in February 2024
Reviewed: 22 February 2024
Rebecca
AustraliaThe shower was a little damaged and dated.
Very good location. Close to shops and lots of restaurants. Not far from the city.
Stayed in February 2024
Reviewed: 18 February 2024
Chris
AustraliaNoise from other people staying in hotel. Children noisy and constantly running down hallway. No teaspoons in room
Location Availability
Stayed in February 2024
Reviewed: 4 February 2024
Robert
AustraliaThe presence of bugs in the unit. It needs pest control maintenance. We took great care not to transport any home on our clothing or luggage.
The unit was nicely sized and clean. When we found out how to switch on the air conditioner it was quite comfortable. The staff when asked were very helpful.
Stayed in January 2024
Reviewed: 30 January 2024
Lucy
AustraliaIt was extremely noisy. Must be limited sound proofing because we could hear lots of guests running around on the level above us throughout the night. As well as guests running around/yelling in the corridor on the ground floor.
Good location
Stayed in December 2023
Reviewed: 14 January 2024
Steve
AustraliaRestaurant and bar open Should say so on their website
Breakfast not available as advertised but close to good cafe
Stayed in January 2024
Reviewed: 14 January 2024
Rachael
Australiaeverything was outdated, some long term residents were loud and intimidating
location, big room
Stayed in January 2024
Reviewed: 1 January 2024
Carolyn
AustraliaNothing great place
Clean, close to shops
Stayed in December 2023
Reviewed: 31 December 2023
Graeme
AustraliaNoisey rooms
Location & staff were good
Stayed in December 2023
Reviewed: 27 December 2023
Mike
AustraliaOther guests were noisy
Comfortable and convenient
Stayed in December 2023
Reviewed: 23 December 2023
Jasna
AustraliaSwimming pool was very dirty, not for swimming at all. Towels changed only 2 times in 5 days
Location
Stayed in December 2023
Reviewed: 4 December 2023
Rosemary
AustraliaWater glasses need to be bigger and the same size. As tea is supplied, you need teaspoon ms not paddle pop sticks
Location, staff, comfortable bed, good shower. Wifi
Stayed in December 2023
Reviewed: 27 November 2023
Dallas
AustraliaQuite a bit of rubbish around the downstairs bin
Convenient to where I wanted to go .
Stayed in November 2023
Reviewed: 20 November 2023
Beth
AustraliaThe lack of cups plates and cutlery which you had to ask at reception for,,, I totally understand why, but just inconvenient. While it is fantastic idea of giving people emergency accommodation, the tarps and various other things hanging/draped over balconies made the outside appearance of motel a little tacky.
Location was perfect, close to shops pub and train station , the room was spacious, and clean
Stayed in November 2023
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