230 Katoomba Street, 2782 Katoomba, Australia
#9 of 20 hotels in Katoomba
Guests' ChoiceBased on 1090 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
9.2
Facilities
7.9
Staff
9.0
Value for money
7.9
Free WiFi
7.7
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End of dialog contentReviewed: 21 May 2024
Simon
AustraliaBreakfast was okay but limited
Perfectly located in the centre of town
Stayed in May 2024
Reviewed: 21 May 2024
Leah
AustraliaNeeds a little TLC. The curtains in our room were ripped
Love the old world charm of this iconic Katoomba property. Very comfortable- breakfast was in the old dining room and was simple but plentiful. The main areas of the hotel were cosy and comfortable. The front desk guy was more than helpful and very friendly.
Stayed in May 2024
Reviewed: 20 May 2024
Matthew
United KingdomGreat location close to the quieter end of the main street. Nice large room.
Stayed in April 2024
Reviewed: 20 May 2024
Lw
United KingdomWas very very basic. Toast and a pastry.
Stayed in April 2024
Reviewed: 17 May 2024
Marg
Australiaeasy walk and car to sights
Stayed in March 2024
Reviewed: 15 May 2024
Lisa
AustraliaA veranda light automatically came on each night which shone into our room and was difficult to completely block out with curtains.
Beautiful building and reception area - staff were friendly and helpful.
Stayed in April 2024
Reviewed: 15 May 2024
Phillip
AustraliaVery quiet no guests no restuarant
Room small and disappointing,location good breakfast disappointing as no reference to continental in marketing.
Stayed in May 2024
Reviewed: 13 May 2024
Isabela
BrazilThe breakfast was very poor
The staff is very friendly and the hotel has a lovely cosy atmosphere. The location is excellent with easy access to restaurants, cafes, scenic world and the three sisters view point
Stayed in May 2024
Reviewed: 13 May 2024
Jonathan
AustraliaBreakfast - we didn't end up having breakfast as it was just a continental brekkie downstairs. Air-conditioning though it worked was quite noisy For Tall people the shower head is way to short - would benefit from getting a flexi spray nozzle Only problem is it is quite a walk away from the station. Best to go by car
Love the look of the place very much modern Michelle is a star - warm and welcoming upon check-in. Great recommendations of the area and what would be great for the evening. She definitely deserves a raise. The bed was comfy and the bathrooms were huge. The air conditioning worked a treat. We stayed in King Room facing the road. No road noise - a lot of ambient light due to the sign but the curtains blocked it out.
Stayed in May 2024
Reviewed: 12 May 2024
Thomas
AustraliaToilet dripped constantly
Good
Stayed in May 2024
Reviewed: 4 May 2024
Greg
AustraliaToo many stairs for an older person. The staff should have noticed our age.
Good parking. Close to shops and facilities.
Stayed in May 2024
Reviewed: 1 May 2024
Jennifer
AustraliaNo complaints
Clean, comfortable, quiet
Stayed in April 2024
Reviewed: 1 May 2024
Kerrie
AustraliaWe were disappointed the restaurant wasn't open for dinner.
Lovely old world charm. Comfortable beds and spacious room.
Stayed in April 2024
Reviewed: 29 April 2024
Marni
AustraliaLoved my short stay at Palais Royale. The staff were super friendly and the location is perfect to explore Katoomba.
Stayed in April 2024
Reviewed: 29 April 2024
Peter
AustraliaOnly suggestion would be installation of an exhaust fan in the bathroom
Friendly efficient staff & a clean, charming place to stay
Stayed in April 2024
Reviewed: 28 April 2024
Linda
AustraliaNice place with vintage charm close enough to hiking tracks and restaurants. Room and breakfast were adequate and staff were friendly.
Stayed in April 2024
Reviewed: 28 April 2024
King
Australiaexcellent location. amazing staff. very tasty and more than adequate breakfast.
Stayed in April 2024
Reviewed: 28 April 2024
Julie
AustraliaNothing
Good location away from some of the bustle but close enough to walk to everything. Large rooms. Friendly staff.
Stayed in April 2024
Reviewed: 26 April 2024
Matthew
AustraliaNothing.
Immaculately presented. Comfortable beds. Nice sized room. Convenient to the town centre and the attractions. Included continental breakfast was generous and tasty.
Stayed in April 2024
Reviewed: 25 April 2024
Deborah
AustraliaIt is like an old style hotel comfortable, central and onsite parking
Stayed in April 2024
Reviewed: 24 April 2024
Ray
AustraliaTV was very small, especially when a standard size these days is 55" to 65"
Ron the manager was great and couldn't be more friendly or helpful. Lent us a phone charger which we didn't have as staying away was a last-minute decision. A continental breakfast was included in the price.
Stayed in April 2024
Reviewed: 22 April 2024
Tony
United KingdomBeautiful art Deco building Large comfortable room Excellent location. Scenic world walkable, train station walkable.
Stayed in April 2024
Reviewed: 22 April 2024
Alan
United KingdomHard bed
Location
Stayed in April 2024
Reviewed: 22 April 2024
Lynne
AustraliaAdvertised as having restaurant serving dinner but when we asked to book we were told they didn't serve dinner
Good location
Stayed in April 2024
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