2 Convention Centre Place, South Wharf, 3006 Melbourne, Australia
#33 of 208 hotels in Melbourne
Guests' ChoiceBased on 3143 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
8.9
Staff
9.2
Value for money
8.3
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 October 2023
Kwai
AustraliaNext to Melbourne Convention Centre.
Stayed in September 2023
Reviewed: 30 September 2023
Connor
AustraliaOnly thing is the AC/heater in the room is not very intuitive and I don't think I properly figured it out before we left
We stayed in the yarra suite and it always meets expectations :)
Stayed in September 2023
Reviewed: 29 September 2023
Damien
AustraliaGreat place to stay
Stayed in September 2023
Reviewed: 27 September 2023
Beatrix
AustraliaBed wasn’t very comfortable
Close to accessible
Stayed in September 2023
Reviewed: 25 September 2023
Eton
AustraliaFacility showing some wear and tear - fridge door could not close flushed due to hinge misalignment - bathroom sink drainage hole was not cleaned properly Bathtub sink cover was detached from closing/opening mechanism and could not be reattached
Very Friendly, helpful staff Best work desk and chair of all CBD hotels Calming interior design Fantastic view
Stayed in September 2023
Reviewed: 21 September 2023
Cheryll
AustraliaGreat location, excellent room
Stayed in September 2023
Reviewed: 19 September 2023
Margie
AustraliaThere wasn't anything zip didn't like
The room was clean, nice soaps etc. The bed was comfortable. Staff friendly and helpful and they were interested in me
Stayed in September 2023
Reviewed: 17 September 2023
Janet
AustraliaN/A
The room was very clean. Beds were comfortable. The staff were very welcoming. Highly recommend
Stayed in September 2023
Reviewed: 17 September 2023
Peter
AustraliaBed was very soft, having paid for a delux king room I expected at least a spa? Disappointed I had to pay for parking.
Good location, great city view, great breakfast and great staff.
Stayed in September 2023
Reviewed: 17 September 2023
Ruwanthi
AustraliaNothing
Location
Stayed in September 2023
Reviewed: 16 September 2023
Eton
AustraliaVery friendly, helpful staff Great view Room in fair working condition
Stayed in September 2023
Reviewed: 16 September 2023
Alen
AustraliaAll was good
Location is really good,room is nice and clean,nice view. Hotel staff is very nice also…Quickly check .
Stayed in September 2023
Reviewed: 16 September 2023
Barbara
AustraliaWe love staying there as its close to everything
Stayed in September 2023
Reviewed: 15 September 2023
Rachel
AustraliaThe staff were absolutely lovely. The concierge at the front desk went out of his way when I was waiting in the lobby, to see if I needed anything.
Stayed in September 2023
Reviewed: 14 September 2023
Pa
AustraliaBeautiful location, close to shops and restaurants. Easy access to car park. Super comfy bed and big spacious bathroom. Will definitely be back.
Stayed in September 2023
Reviewed: 12 September 2023
Kevin
AustraliaHaving paid over almost $900 for the room it felt pretty cheap being asked to pay upwards of $9.95 to watch an old movie on the TV. There was only instant or filter coffee and for this price i would have expected the ubiquitous pod machine. Our kettle didn't work but it took almost an hour and three separate calls to the desk to get it replaced. This was simply not good enough.
The two-bedroom suite was a good size with plenty of space, two bathrooms/toilets and a fabulous view along the river into the CBD from the 19th floor.
Stayed in September 2023
Reviewed: 11 September 2023
Arthur
Australianothing to add
location, size, view
Stayed in August 2023
Reviewed: 11 September 2023
Lisa
AustraliaDoona needs to be larger as tucked into edge of bed. More items in Mini bar. Limited food menu after 10pm
Location. Valet parking. Comfortable bed. Large rooms. Blockout blinds.
Stayed in September 2023
Reviewed: 9 September 2023
Danielle
AustraliaVery nice and good location
Stayed in September 2023
Reviewed: 5 September 2023
Andrew
AustraliaClub lounge staff didn’t want to acknowledge my baby’s needs
Location was ok
Stayed in September 2023
Reviewed: 4 September 2023
Daniel
AustraliaNothing
Beautiful
Stayed in August 2023
Reviewed: 3 September 2023
Renato
AustraliaLobby was too dark, buffet breakfast was a bit ordinary
Location, cleanliness and overall presentation
Stayed in September 2023
Reviewed: 1 September 2023
Yuee
SingaporeRoom - it has to improve on the clean up crew end side.
Everything - location & breakfast.
Stayed in August 2023
Reviewed: 28 August 2023
Glenn
AustraliaPillows not comfortable
Central location Friendly staff Quality of breakfast
Stayed in August 2023
Reviewed: 28 August 2023
Sinead
AustraliaRoom service choice for late dining was very limited. Also rang twice to book space at Bar 37 for drinks prior to a Ball at the Melb Conv Centre and no one called me back. Lovely lady called Sabrina took my call both times and past onto the venue and i never received a call.
Great location, room was very comfortable.
Stayed in August 2023
Tirrenia, Italy
Nusa Dua, Indonesia
Mariánské Lázně, Czech Republic
Cesiomaggiore, Italy
Mādāri Hāt, India
Honolulu, USA
San Jerónimo, Colombia
Dehradun, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content