1 Paradise Island,Surfers Paradise, Surfers Paradise, 4217 Gold Coast, Australia
#110 of 122 hotels in Gold Coast
Guests' ChoiceBased on 1309 hotel reviews
6.9Cleanliness
6.8
Comfort
7.0
Location
8.9
Facilities
7.3
Staff
8.1
Value for money
7.6
Free WiFi
5.8
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End of dialog contentReviewed: 30 September 2023
Shayne
AustraliaPoor WiFi. People coming in late night ,early morning after night out very very noisy
Location
Stayed in September 2023
Reviewed: 29 September 2023
Samantha
United KingdomThe gym is really poor, I wouldn’t even call it a gym. There are no weights just a few cardio machines so I went to a local nearby gym The reception and corridors are very very dated and a bit shabby, needs a makeover
Our 1 bed river view apartment was great, a bit dated/basic decor but it was spacious and had an amazing view from the balcony. Location - The resort is around 5 minutes walking to the Surfers Paradise tram stop with excellent transport links and probably about another 5 minutes from there to get to the beach and main shopping/entertainment centre There are pretty good facilities here, the pool area was really nice and there’s a tennis court with basketball hoop Free laundry facilities outside the room were really useful Netflix on the TV Fully equipped kitchen
Stayed in September 2023
Reviewed: 23 September 2023
Mike
New ZealandDusty. The room needs a deep clean from the dust build up and bathroom had a musty smell to it.
Location to surfers and pool. Size of room was good
Stayed in September 2023
Reviewed: 15 September 2023
Nelson
AustraliaSharper knives and different size fry pans and pots.
Stayed in September 2023
Reviewed: 11 September 2023
Gerard
AustraliaN?a
As expected all was good Close to all facilities Nice and quiet
Stayed in September 2023
Reviewed: 7 September 2023
Ebony
AustraliaCouch was very uncomfy. Wifi didn't work great and disconnected a lot. TV doesn't connect to phones or Netflix, just normal TV.
The pool and outdoor spa were lovely. Great location and incredible value for money. Nice river view. Free parking
Stayed in September 2023
Reviewed: 23 August 2023
Kerren
AustraliaFurniture in room was poor quality and out dated. No aircon in Bedroom. Fan had 2 speeds, extremely fast on super slow. No condition provided, shampoo only.
Was only an overnight stay, If I was to stay longer I would have requested a different room. Bed was sagging into the middle, couch was uncomfortable. T.V had a large line down the centre of it which disrupted viewing. Location excellent for a quieter stay in surfers. Good pool area. Free undercover parking
Stayed in August 2023
Reviewed: 22 August 2023
Samantha
AustraliaThe room was quite dated and old, and could do with sprucing up. There was a microwave inside the wardrobe but no plates nor cutlery to use, aside from a single teaspoon.
The location was a nice walk from the centre of town. The room was large, the beds were comfy, and the balcony overlooking the water was great.
Stayed in August 2023
Reviewed: 22 August 2023
Shelley
AustraliaNew mattress would have improved my stay.
Very clean. Friendly staff. Good location. Good value for money.
Stayed in August 2023
Reviewed: 20 August 2023
David
AustraliaToilet in the room kept making a noise every 20 minutes. It kept on filling up. The door from the main bedroom to the balcony didn’t open.
It was very cheap to stay and the pool was sort of warm
Stayed in August 2023
Reviewed: 18 August 2023
Elizabeth1941
AustraliaNothing, but could use a freshen up.
Good space Close to Surfers centre
Stayed in August 2023
Reviewed: 3 August 2023
Daniel
AustraliaConveniently located. Good facilities. Rooms are large. Ours had a kitchen, washing machines and dryer, which made things a lot more pleasant. Would stay again!
Stayed in August 2023
Reviewed: 3 August 2023
Christal
Australiafacility is a bit old but good value.
very good location, quiet and clean. good value for money.
Stayed in July 2023
Reviewed: 14 July 2023
Jeremy
AustraliaThin flat sheet, and thin blanket only on bed.
Good view
Stayed in July 2023
Reviewed: 12 July 2023
Cheryl
AustraliaThe accomodation
The activities on offer for children
Stayed in July 2023
Reviewed: 4 July 2023
Ellie
AustraliaGreat location, resort needs a little love but great otherwise
Stayed in June 2023
Reviewed: 23 June 2023
Lynette
New ZealandClothes horse to dry washing was rusty and had to ask for a replacement but this was promptly provided. Only given one fob between 2 people and this restricted movement around the facility. I was not particularly impressed with the bond I had to pay on arrival.
Great location. Enjoyed the gym. Super view from the balcony.
Stayed in June 2023
Reviewed: 22 June 2023
Lisa
New ZealandRoom was majorly in need of updating. If you can look past VERY old carpet and the room needing a paint then I think it's the place for you as I think the pros of this place outweigh the surface level stuff if you can get it at a good price. Hope they update rooms as has great bones and location.
Location was great, accommodation was very good value. Pool area was lovely!! Our 1 bedroom unit was very spacious.
Stayed in June 2023
Reviewed: 16 June 2023
Matthew
AustraliaPillows weren't the best and no toaster or plates and cutlery in room was disappointing
Facilities a d location great
Stayed in June 2023
Reviewed: 13 June 2023
Clive
Australiamore towells and better luggage carriage facilities
great location - was worried when read former comments about cleanliness and staff but our room was excellent and staff friendly and helpful
Stayed in June 2023
Reviewed: 12 June 2023
Amanda
AustraliaThe plug points in the room were in hard to get places, plus my lamp didn't work. Also I couldn't get the internet to work.
The heated swimming pool and the spa. Also I liked the fact my room had a bath.
Stayed in June 2023
Reviewed: 11 June 2023
Natalie
Australiaaccessible to all amenities
affordable
Stayed in June 2023
Reviewed: 10 June 2023
Sarah
United KingdomRoom a little tired - in need of renovation.
Good location and decent for the money.
Stayed in June 2023
Reviewed: 7 June 2023
Peter
AustraliaA restaurant in the resortf
Location of resort
Stayed in April 2023
Reviewed: 3 June 2023
Richard
Australiawalls were a bit dirty on entrance of room 4a & b and black marks over the walls inside room.
location, staff, pool and facilities.
Stayed in May 2023
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