7685 Goulburn Valley Highway, Kialla, VIC 3631 Shepparton, Australia
#21 of 28 hotels in Shepparton
Guests' ChoiceBased on 520 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
8.0
Facilities
7.6
Staff
8.2
Value for money
8.1
Free WiFi
6.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 September 2022
Karen
AustraliaNothing. Ask good
Have stayed here before so that is why I booked here
Stayed in August 2022
Reviewed: 3 September 2022
Darren
Australiadripping tap
large room
Stayed in August 2022
Reviewed: 22 August 2022
Michael
AustraliaCouldn't fault anything.
Large, clean, comfortable room. Comfy bed. Quiet location. Lovely outlook over the lake. Great spa. Staff are friendly and helpful.
Stayed in August 2022
Reviewed: 15 August 2022
Leah
AustraliaCould really do with a new bed, very uncomfortable and a terrible nights sleep
Nice position, big room, quiet motel except for the person in the room next door. Started banging around about 5 am. Very annoying and loud.
Stayed in August 2022
Reviewed: 11 August 2022
John
AustraliaGreat value for money. Large room and comfortable bed.
Stayed in August 2022
Reviewed: 10 August 2022
Linda
AustraliaIt may have been due to the wind or lack of wind but I could hear the noise from the highway all night. It was a cold night and I am too accustomed to a doona and found the bedspread quite heavy.
The room was extremely clean and very spacious.
Stayed in August 2022
Reviewed: 9 August 2022
Brendan
Australianice large room, away from town
Stayed in July 2022
Reviewed: 8 August 2022
Jodie
Australiabig room, comfortable bed, soft towels
Stayed in August 2022
Reviewed: 7 August 2022
Peter
AustraliaLighting system could be improved. One light did not work, and individually controlled bed lamps would be an improvement.
Large spacious room, good shower, comfortable bed, quiet surroundings
Stayed in August 2022
Reviewed: 5 August 2022
Richard
Australianone
it was clean, comfortable and a good distance from the city(6kms).set back from traffic noise
Stayed in August 2022
Reviewed: 19 July 2022
Chris
AustraliaNice, big room. Nice view of lake. A ways out of town.
Stayed in July 2022
Reviewed: 14 July 2022
Grenache
AustraliaThe staff weren't exactly friendly but I dare say they run into some unfriendly customers, which would make you hesitant to smile or be welcoming.
We had egg & bacon toasted sandwiches and they were very nice.
Stayed in July 2022
Reviewed: 10 July 2022
Robert
AustraliaSound travelled a bit from next room. This may have been because there was an adjoining door in our room.
Comfortable bed. Very spacious room. Friendly staff.
Stayed in July 2022
Reviewed: 3 July 2022
Christine
Australiathe smallest TV! it’s the size of most peoples computer monitors these days. and you have to view it across a large room. not good for watching Wimbledon! Staff are polite but shy and had to have our drivers license photocopied which we were reluctant to do!
older establishment so the room is huge! lots of room in the prep area to make a basic microwave dinner! it’s fairly quiet too. not as much road noise
Stayed in July 2022
Reviewed: 26 June 2022
Natasha
Australiathe pool was dirty and gate around pool broken
spa
Stayed in June 2022
Reviewed: 10 June 2022
Manojshankar
AustraliaOld facilities, inexperienced management! The person in charge told that we need to pay extra to use the outdoor spa.. when we complained about no signal in room she offered to turn the heating for the spa.. but it never worked! A mystery she never solved because she was new at this job! I think she was doing the best she can with what she had..
It was a weird trip because we were two interconnected room at the end as requested but unfortunately there was no phone coverage or wifi at all. Even our phone provider signal was not more than 1 bar and couldn’t keep ourselves occupied! we ended up going out to city centre which was a 8 min drive away! guess this was an experience with no social media.. I don’t have anything I like or dislike. it was an average property for me!
Stayed in April 2022
Reviewed: 29 May 2022
Colin
AustraliaThe lay out
Stayed in May 2022
Reviewed: 12 May 2022
Honey
AustraliaRoom was a bit old but very clean.
Room was very big and spacious
Stayed in May 2022
Reviewed: 27 April 2022
Geoffrey
AustraliaReception not open when i arrived at 6:30pm after a 9 hour drive which was frustrating
The pool and spa set up out the back is fantastic
Stayed in April 2022
Reviewed: 26 March 2022
John
AustraliaCouldn't lock the balcony door. Reception lady seemed confused about our arrival and was "late" opening in the morning.
Lots of room
Stayed in March 2022
Reviewed: 23 March 2022
Megan
AustraliaSoft bed as prefer a firmer mattress. A couple of flys and insects in bathroom annoyed me both days.
Spacious rooms and decent lighting was very comfortable
Stayed in March 2022
Reviewed: 18 March 2022
Roger
AustraliaThe fittings are dated, especially the bathroom and bedspreads. The TV was difficult to operate. The motel is probably still recovering from Covid restrictions but does need an update.
The location was good on the outskirts of town, on the banks of the river. Plenty of space all around and in the unit itself. The staff were very agreeable for any extra requests, such as extra parking.
Stayed in March 2022
Reviewed: 14 March 2022
Sudesh
Australiaclose to town, clean
Mattress needs replacing as not very comfortable, sags.
Stayed in March 2022
Reviewed: 9 March 2022
Gwenda
AustraliaMaybe the grass out the front could have been mowed.
Great location, spacious room, full length windows and sliding door to outside.
Stayed in March 2022
Reviewed: 6 March 2022
Janine
AustraliaI didn’t like being woken on Sunday around 8.30am by a leaf blower!!
Breakfast was over cooked with too much u dry cooked ham. Beds need to be updated but for one night it was ok
Stayed in March 2022
Vicksburg, USA
Mesongi, Greece
Figueira da Foz, Portugal
Queenstown, New Zealand
Tochni, Cyprus
Sao Paulo, Brazil
Klang, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content