Wonderful bushland setting. Very relaxing. Great rooms. Highy recommend.

Stayed in December 2021

Peaceful private friendly staff lovely breakfast spacious room comfy bed

Stayed in December 2021

Nothing really. It could be even better if there is USB charging port in the room.

Very Spacious Room! Have everything in need and theres a little balcony outside of the living area for the garden room, which is just amazing! the loft room is also very very nice! It is recommended if you are booking more than one room you should book the same room style as there is a door in between which can be opened and turn it into a multi-bedroom apartment. The gardens are also very nice and well maintained but because of the rain and tight scheduled I didnt have the chance to discover them in detail..

Stayed in December 2021

Beautiful gardens, lovely staff, exceptional room

Stayed in December 2021

shame it doesn’t have a restaurant.

everything

Stayed in November 2021

I had hoped my room would have a bath , disappointed by that .

Breakfast was excellent as were the staff .

Stayed in November 2021

We loved our stay . Our garden suite was just beautiful with a private balcony and garden. Breakfast was enjoyed and staff were very attentive and polite. The surroundings were beautiful and everything was just perfect. Thoroughly recommend a stay here. Thank you to all concerned for making our stay so memorable.

Stayed in November 2021

Would have liked a microwave in room for heating up takeaway. Lovely dining area and gardens beautiful.Breakfast nice but overpriced.

Stayed in November 2021

No restaurant on site so no room service. Need to leave the property to eat (apart from breakfast buffet- average rating)

Beautiful surroundings, friendly and helpful staff, modern cottage with warmth and ambience

Stayed in June 2021

No spa bath even though there was pictures of a spa bath in location link.

Comfortable warm and cosy living.

Stayed in June 2021

The only recommendation I could offer is a light over the tea and coffee making station plus a sign requesting to boil the kettle in the bathroom as the steam that comes off the kettle when boiled caused a lot of steam which will damage the paint over time. I also would have liked a comfy blanket and extra pillows for the bed stored in the wardrobe. However, I am sure if I asked for them they would have happily provided them.

From the moment we checked in. Everything was perfect. They even thought of a list of all the local places to get food from. The fireplace was a lovely touch. The decor was beautiful. Felt like home. The breakfast was delicious and lots of variety.

Stayed in June 2021

Would be nice to have a little bit more to the gardens

Beautiful setting, and lovely cottages and main building. A gorgeous ambience. Nice breakfast too. Very peaceful. Excellent staff and manager.

Stayed in June 2021

Nothing

Wonderful and comfortable.

Stayed in June 2021

The staff when we checked in were very rude and unwelcoming with not even one smile. We felt like we had interrupted their conversation which involved lunch and it wasn't nice. We were told we were too early and to come back later although l had asked for an early check in when booking. We did not have a working fire place as shown in the advertising and the toilet intermittently did not flush. The rooms are noisy as we had upstairs guests keeping us awake at night walking around. The gardens, are pretty but paving etc was quite dirty and walking out in my wedding gown was difficult with leaves and ant nests everywhere.

We loved the sitting room and the gardens. Our room was quite nice, not what it showed on the advertising but was still nice.We were staying close to Breenhold Gardens for our renewal of wedding vows for our 50th and were very excited to arrive.

Stayed in March 2024

See above

My stay at Parklands was fine The Receptionist argued with me about the check in time even though I had confirmed an hour before your check in time when I booked my order After arguing with me the Receptionist contacted cleaning staff who confirmed that my room was ready There was paint chipping off on the mantel piece above the fireplace The gas fire didn’t work and required maintenance to fix the fire I come to the Blue Mountains once a week My previous stay was very nice Yvette Miller

Stayed in March 2024

Breakfast: Can only be described as mediocre considering the rate charged. Dinner: Non existent despite them advertising a "Dining" package. When I queried dinner arrangements, I was told that I could have dinner at a "sister" establishment. There is a nice, but small Thai restaurant and the local fish and chips shop offered excellent choice of take away seafood.

Room: Large with comfortable bed and well designed lounge area.

Stayed in March 2024

Not value for money. Should have gone for a boutique place or so, which I had seen a few others and had plenty more amenities and would have costed us less.

Just very normal accommodation. Nothing too special about it. Great as a wedding venue and has facilities for that. Room is very basic in terms of amenities. Bed and a bathroom and that's pretty much it. We did a walk around the property too and apart from a cute pond, nothing much to do.

Stayed in October 2023

The lounge fabric was prickly. The bed was made with out a top sheet. The weather was too warm to have the quilt on. Too much trouble to empty quilt out of cover. Bathroom floor very cold.

Stayed in October 2023

Three sleeps, withe the same breakfast each day. This was disappointing. Dry rubbery scrambled eggs. Broccoli, which was an odd offer for breakfast. Good coffee. Also, surprised and disappointed that there was no cafe / restaurant facilities at this venue.

Booked an attic room, as this was larger. Liked the spaciousness and the view. Thought I had arranged for a bath, but room had shower only. Loved the fire. Comfy beds and lovely product in bathroom.

Stayed in July 2023

For the price of the stay in room facilities could have been better, carpers where dirty , it’s the small things , bathroom is freezing,some way to heat it would have been nice , we had ants in our bathroom and the tea and coffee station could have had better cups and some snacks , as I said it’s the small things , in saying that we did enjoy our stay 😊

Beautiful setting

Stayed in June 2023

first night was great, but second night there is a family moved in upstairs. The noisy of walking running was terrible. Talked to the reception, the noise reduced. there were plenty rooms available during the weekdays, should not place a family with kids upstairs then.

amazing environment, staff and size of the room.

Stayed in January 2023

When we arrived in the room there was no toilet paper and the bathroom had a couple hairs left in it from the previous person. On our second day after the room was cleaned out, the bed was not really made properly and they took our towels but didn't replace them, so we had to call for more. I did feel the previous owners demonstrated excellence more consistently with their standards, service and what they offered. The rooms would also be great with netflix or some kind of entertainment system on the tv's. For the amount we paid I was not as satisfied this time around with the overall stay.

Parklands always has a beautiful, cottage/home feel to it. This was our second stay. The staff were friendly and the rooms were comfortable. Breakfast was quick and nice. We always come home feeling relaxed and enjoy the local cafes and restaurants too. The fireplace was lovely also, as the weather was quite cool.

Stayed in January 2023

Breakfast below the claimed high standard; ongoing construction for 3 new pavilions nowhere mentioned, access to the loft via the Terrasse of a garden suit -> not a own access. evening actions on a calm site.

the loft, the garden, the location

Stayed in January 2023

During our stay there was a wedding at the venue and the guests were really noisy. Most of them were staying at the cottages and we could hear loud footsteps from the floor above all night which made it impossible to get a decent night's sleep. Carpets were unclean and had stains. Worst bit was dead cockroaches in our bedroom and more little cockroaches appearing from the shower. The staff came and had to vacuum the entire place again. A microwave and kitchen sink in the room would have been good. Given there is no lunch/dinner restaurant at the hotel, you would expect a microwave at least to heat up your food brought from outside. Unfortunately this is not the case, and and the only option is to use the common kitchen area at the reception to heat up any food. Based on what we experienced, the stay was definitely overpriced for what it could offer. Not worth the $1,200 we paid for a two night stay.

Location was good being really close to Blackheath town centre and a brisk 10 mins drive to Katoomba which has more options for food and boutique stores. In the room itself we did like the fireplace which heated up the room quite quick.

Stayed in November 2022