242 Northbourne Avenue, 2602 Canberra, Australia
#24 of 45 hotels in Canberra
Guests' ChoiceBased on 4506 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.2
Staff
8.8
Value for money
8.3
Free WiFi
7.8
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End of dialog contentReviewed: 7 May 2024
Beverley
AustraliaThe buildings/rooms are quite dated but I like this hotel and have stayed here before. Sadly, on this occasion, the young bar staff were inattentive, bordering on rude, didn’t seem busy but were obviously not interested in providing a service to visitors regardless. My son and I arrived at the bar for post dinner dessert (for my son) and a wine for me. We ordered and took a seat. Our delicious dessert was delivered promptly and cheerily by restaurant staff but the bar tender poured my drink and just left it on the bar for me to get up and collect after waiting a while for it to be delivered. There were only six patrons in the entire bar. My son spilt some of his dessert on the table and we sat at the table next to that one the following morning for breakfast and noticed that the spilled dessert from the night before was still stuck to the table. It would be good if the bar staff had the same standard as other staff.
Central location with off street parking. Clean and tidy rooms - even though they are dated. Good communal/shared areas.
Stayed in May 2024
Reviewed: 7 May 2024
Quancen
AustraliaJust the second bed is not that big enough for a man
Everything is good
Stayed in April 2024
Reviewed: 5 May 2024
Ellen
AustraliaThe room could use a facelift - it is a bit tired and showing its age.
I loved the atrium area and the dinner was delicious. I also liked the fact that parking was included.
Stayed in May 2024
Reviewed: 4 May 2024
Lawrie
SpainAnnexe could do with a freshening up
Friendly staff.
Stayed in May 2024
Reviewed: 4 May 2024
Etheredge
AustraliaThe shower over the bath is problematic getting in and out.
Room was a good size, bed was comfortable, air con worked well, extra blankets very welcome late at night.
Stayed in April 2024
Reviewed: 3 May 2024
Carl
AustraliaNot a big fan of bath/shower combos.
Well located near the War Memorial and shopping precinct. Free parking was great and the room was comfortable enough.
Stayed in May 2024
Reviewed: 3 May 2024
Roger
AustraliaEverything was fine
We didn't eat in the restaurant
Stayed in April 2024
Reviewed: 3 May 2024
Fiona
AustraliaNothing
Great food. Comfortable bed. Good water pressure. Ticked all the boxes.
Stayed in May 2024
Reviewed: 2 May 2024
Adam
AustraliaReally only things were the shower temperature were really sensitive and the carpet appears a bit aged and worn but otherwise happy with everything and would stay again.
Lovely staff, atmosphere with the atrium and fairy lights, good size rooms with the king plus single bed
Stayed in April 2024
Reviewed: 1 May 2024
Jason
AustraliaThe mattress was too soft and really sagged in the middle
Nice, clean rooms
Stayed in April 2024
Reviewed: 1 May 2024
Patti
Australiathe bed was a little uncomfortable, the sheets were not quite tightly enough tucked in. but overall it was OK.
the room was fine , and although the bathroom was a little old the shower pressure was terrific.
Stayed in April 2024
Reviewed: 1 May 2024
Sandy
AustraliaOne flaw was that it is too dull lighting wise in atrium and in the bar seating areas no chance of sitting there reading a paper
Just so spacious in the apartment If u thinking going Canberra would highly recommend
Stayed in May 2024
Reviewed: 1 May 2024
Sandra
AustraliaA little outdated
Great location, nice bar and dinner downstairs
Stayed in March 2024
Reviewed: 1 May 2024
Rita
AustraliaGood was great for breakfast, wide variety of choices
Stayed in April 2024
Reviewed: 1 May 2024
Louise
AustraliaNothing
Loved the central bar restaurant area RELAXING POST A DAY OUT
Stayed in March 2024
Reviewed: 30 April 2024
Paul
AustraliaSome parts a bit dated eg the shower in the suite.
The hotel is rather unique in its interior, very interesting, lovely different interesting spots.
Stayed in April 2024
Reviewed: 30 April 2024
Sjamsul
AustraliaRoom are spacious & clean
Stayed in April 2024
Reviewed: 29 April 2024
Edmond
AustraliaBathroom needs update and toilet very noisy.
Very convenient for all amenities and close to the light rail, plenty of parking and no charge for parking.
Stayed in April 2024
Reviewed: 29 April 2024
Michele
AustraliaPlenty of space in the comfortable room, breakfast delicious, staff friendly and helpful. Parking easy. Location handy.
Stayed in April 2024
Reviewed: 29 April 2024
Lindsay
AustraliaI don't understand why it cost more to book with the venue directly than to use an online service.
I liked the price and the restaurant/bar in the middle made everything super-convenient.
Stayed in April 2024
Reviewed: 29 April 2024
Jennifer
AustraliaCost of breakfast
Very soft bed
Stayed in April 2024
Reviewed: 29 April 2024
Marie
AustraliaRooms are a little on the older side but reflected in the price so it wasn't unexpected but it's little things like the curtains - They're great blackout curtains but the colour shows every spill that's ever happened on them. We brought our own cleaning products to clean the bath after reading a few reviews.
Staff are amazing, from check in to check out and every one in between was fabulous. Room was spacious, just what we needed when travelling with our little one - one big bed and a smaller bed with room to move, beds were super comfy and plenty of pillows too Great location - close to everything but also Tram if you needed it but we drove so can't say much on the trams Plenty of parking on site
Stayed in April 2024
Reviewed: 29 April 2024
Liam
AustraliaThey was no cooking facilities. A microwave could have been added. Also I didn't like how the AC was always on and could only be turned up or down
I liked how they had a cleaning insentive which gave you $10 voucher for their resturant and bar for everyday you didn't ask for house keeping. It meant I got save some money and protective my private life.
Stayed in April 2024
Reviewed: 28 April 2024
Lauren
SwitzerlandGreat vegan food at the restaurant, good value room and nice plants.
Stayed in April 2024
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