52 Shoal Bay Road, 2315 Nelson Bay, Australia
#77 of 213 hotels in Nelson Bay
Guests' ChoiceBased on 1965 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
8.2
Facilities
7.4
Staff
8.3
Value for money
7.6
Free WiFi
7.9
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End of dialog contentReviewed: 29 April 2024
Brigitte
AustraliaAfter opening the curtains, we looked direct into the restaurant and had no privacy
Bed were very comfortable
Stayed in April 2024
Reviewed: 25 April 2024
Ganesh
AustraliaThe apartment had lot of space, which is good.
Stayed in April 2024
Reviewed: 24 April 2024
Joanne
AustraliaClean and good location. Nice and quiet
Stayed in April 2024
Reviewed: 24 April 2024
David
AustraliaNo microwave TV reception was not so good very tight parking bays
The area and restaurant were great
Stayed in April 2024
Reviewed: 21 April 2024
Sjoerd
NetherlandsNoisy sounds from electricity equipment outside
Nice staff, good room and good restaurant
Stayed in March 2024
Reviewed: 20 April 2024
Ross
AustraliaBetter insulation. We had a room with a locked connecting door but the neighbours came back at 2.30am and made so much noise, talking loudly, laughing loudly. Put up with it for ages then knocked on their door and told them to shut up at 3am
Stayed in April 2024
Reviewed: 19 April 2024
Ian
AustraliaIt was ok
Old but ok
Stayed in April 2024
Reviewed: 18 April 2024
Linda
AustraliaThey had forgotten to replace the towels, hand towels and bath mats prior to our arrival, but this was quickly resolved once they were advised
Comfortable room, good location just a short drive to Nelson Bay town centre and Fingal Bay
Stayed in April 2024
Reviewed: 18 April 2024
Jacquelyn
AustraliaAdvertised view, but only view was brick wall and bins. Dusty.
Friendly staff. Large bed. Inexpensive.
Stayed in April 2024
Reviewed: 16 April 2024
Elsa
AustraliaThere was no sofa as requested. Cleanliness was average. Not able to add a bed which was annoying and had paid the extra for extra bedroom
Location
Stayed in April 2024
Reviewed: 15 April 2024
Averil
AustraliaThere was no door handle on the bathroom. The balcony was dirty
Area was great. Mostly clean
Stayed in April 2024
Reviewed: 15 April 2024
Paul
AustraliaTv is broken, couldn’t watch paw patrol. Young bloke was pissed
Stayed in April 2024
Reviewed: 13 April 2024
Gaetan
AustraliaOur bed sheets and towels didn’t get changed while we were staying for 2 nights.
It was decent overall.
Stayed in April 2024
Reviewed: 12 April 2024
Margaret
AustraliaI am gluten intolerant so I had to bring things from home, its the first motel I have stayed in that didn't have a toaster and plates and cutlery etc I had to run down to one of the apartments my family were staying in and borrow the toaster a plate a knife and bowl and it was to far to the shops for me to walk to as I came with my family in there car and I didn't realize when I booked how far away it was for me to walk.
The Staff were very friendly, the bed was very comfortable I had a nice little balcony to sit and have my coffee.
Stayed in March 2024
Reviewed: 10 April 2024
Anne
AustraliaPool filter near our room was noisy
Good service from Jordan
Stayed in April 2024
Reviewed: 10 April 2024
Steve
AustraliaDidn't realize it was a bit out of the main area
Clean and comfortable
Stayed in March 2024
Reviewed: 9 April 2024
Tracy
AustraliaThe fridge in the room was noisy all night and the swimming pool was freezing cold
We like the location and the price, the property is set between Nelson Bay and Shoal Bay - both within easy walking distance. Room was comfortable with the necessities that we needed. The lady at the front desk was very helpful and welcoming.
Stayed in April 2024
Reviewed: 3 April 2024
Allan
AustraliaDid not get the room we expected from booking site.
Stayed in March 2024
Reviewed: 1 April 2024
Carmenza
AustraliaDespite that cleaning is okay. The general stage in the bathroom sink and toilet bowl was very bad. Tiles need some deep cleaning on the.floor and walls. The noise. I get some party goers very close to my room, as many serviced apartments are close in same block. If someone goes there take airplugs and noise cancelled headphones for kids. You get also traffic noise.
Price is good.
Stayed in March 2024
Reviewed: 1 April 2024
Reshmol
AustraliaRooms were ok but congested...bathroom is too small
Location is good
Stayed in April 2024
Reviewed: 1 April 2024
Allison
AustraliaRoom (105) was besides the swimming pool and the restaurant. Hence, very noisy until the night. Also, bathroom had this ominous sign warning the smoke disaster being set off by the steam in the shower, if the bathroom door was not closed!
Check-in and Check out process was quick. Room a bit dated, but comfortable and clean with the usual room amenities, kettle, tea/coffee, biscuits. Close to the Diggers RSL.
Stayed in March 2024
Reviewed: 28 March 2024
Michael
AustraliaSofa, concern about use of shower setting off fire alarm.
Location, amenities, parking , staff
Stayed in March 2024
Reviewed: 23 March 2024
Kalob
AustraliaThe tv in our room (308) has a line through the middle so watching tv was a little difficult but luckily we were there for a concert so didn’t watch to much.
We checked in, in the late afternoon, reception was closed but I gave them a call and one of the very friendly ladies come to greet me and explained how to get our key etc. The apartment was very clean and was perfect for our stay.
Stayed in March 2024
Reviewed: 23 March 2024
Martin
AustraliaBed sheets were not clean. They were yellowing and had hairs on them all over, as though they had not been changed. Dusty behind bedside tables. Multiple lights also did not work or had fixtures missing with wiring exposed
Great location and room size, big balcony
Stayed in March 2024
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