708-710 High Street, 2750 Penrith, Australia
#5 of 11 hotels in Penrith
Guests' ChoiceBased on 1398 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.6
Staff
9.1
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 27 April 2024
Vincenzo
AustraliaThe tv wi-fi it wasn't working and there is a pub that Friday night got music till late.
Nice location and clean.
Stayed in April 2024
Reviewed: 22 April 2024
Kath
AustraliaAll good
Great big shower and comfy bed
Stayed in April 2024
Reviewed: 16 April 2024
Marion
AustraliaMaybe I didn't check but was very surprised there was no toaster, no microwave and no crockery.
Witin walking distance of a number of cafes/restaurants. Lovely walk across the river bridge. Very well lit up at night.
Stayed in April 2024
Reviewed: 15 April 2024
Tina
AustraliaN/a
Location a bit far away from the town centre if you are walking but actually good location
Stayed in March 2024
Reviewed: 7 April 2024
John
AustraliaNo real complaints except that the bed wasn,t done every day.
The location was ideal. Tv wasn't working but staff quickly fixed it. The room very nice. Plenty of car parking space considering it was the easter weekend.
Stayed in April 2024
Reviewed: 7 April 2024
Tracey
AustraliaClean, close to a good restaurant
Stayed in April 2024
Reviewed: 3 April 2024
Darrie
AustraliaStill a great place to stay, but be aware main road noise was there but still well acceptable as glass/blinds well subdued it (we also had just come from a very quiet location). On one evening some rogue guests tried to check in but were removed by police, the matter was dealt with by staff extremely effectively & efficiently, full credit to their professionalism. These were only a minor issues, didn't mar our stay at all, would stay again.
Location was very nice. Hotel layout was good also.
Stayed in March 2024
Reviewed: 2 April 2024
Janice
AustraliaNetflix didn't work.
Very clean and modern.
Stayed in March 2024
Reviewed: 1 April 2024
Brett
AustraliaHaving stayed at this venue multiple times now, historically when you mark the booking as pay at venue upon check in, this occurs, I understand people might not show, however on this occasion funds were taken from an account I didn’t intend to use, at 1:30pm in the afternoon if paying at the property isn’t an option it should be removed as a possible option, if I had known it was going to be billed before check in, I would have linked a business card not a personal card, I did call ahead and confirmed we would be attending and asked if I needed to change the card and was told no just pay on check in, other then this miscommunication overall the visit was good
Staff were quite friendly and the location was convenient for the purpose of our stay which was a tennis tournament at the nearby venue
Stayed in March 2024
Reviewed: 31 March 2024
Stuart
AustraliaBed uncomfortable
Location
Stayed in March 2024
Reviewed: 31 March 2024
Robert
AustraliaIt would be beneficial if a microwave was provided.
Stayed in March 2024
Reviewed: 24 March 2024
Julie-ann
AustraliaVery very clean! Daily servicing and a great location.
Stayed in March 2024
Reviewed: 22 March 2024
Leah
AustraliaWiFi wasn’t fab, no clock facilities for bag’s & reception lady wasn’t super friendly.
Location for blue bet stadium was great! Bed was sooo comfy & pillows. Had a great sleep. Will stay here again when we travel here for the footy!
Stayed in March 2024
Reviewed: 17 March 2024
Amanda
AustraliaClean, comfortable perfect for a family and great location
Stayed in March 2024
Reviewed: 16 March 2024
Kelly
AustraliaThat there wasn’t a lift/elevator
It was quiet & comfortable
Stayed in March 2024
Reviewed: 15 March 2024
Brianharrington
AustraliaNil
Great location and price for the location Staff called when we were delayed well past our expected check in time Clean and modern rooms
Stayed in March 2024
Reviewed: 13 March 2024
Lisa
GermanyWe had a bad smell in our family room. Room could be bigger for 4 persons. It was really tiny. The window in the bethroom were hold with a wooden beams.
Free parking, staff was friendly, bed was comfy.
Stayed in March 2024
Reviewed: 10 March 2024
Kelly
AustraliaThe pillows! The only thing we didn't like
The property was clean and the staff had even left the air conditioning running for us upon entering our room on check in
Stayed in March 2024
Reviewed: 7 March 2024
Ian
United KingdomReceptionist very helpful and friendly
Stayed in March 2024
Reviewed: 3 March 2024
Linda
AustraliaOnly 1 chair in unit which can accommodate 4 people, a microwave would be handy to warm food
Convenient for our stay
Stayed in February 2024
Reviewed: 2 March 2024
Rebecca
AustraliaThe property was perfect for the short stay. Everything you needed was available . The 24 hr cancel policy for the room. The reception closes at 5 pm on a Sunday and reopens Monday morning at 8 am. Unfortunately my circumstances had changed and had no way of giving cancellation any earlier. There was a mobile number that I could of called the staff, to let them know that I was checking out the following morning rather than staying on for another 3nights. This wasn’t considered as an emergency and when I found out at 6 pm Sunday evening, I didn’t want to call them as it was not a emergency went to reception just after 8 am Monday morning. Unfortunately I was charged for Monday’s rate as I didn’t give a 24 hour cancellation of the further nights stay. Due to circumstances out of my control, it would be nice if the hotel facility could judge this on circumstance, rather than hotel policy. The receptionist was extremely efficient understanding and quite helpful when sorting out the refund through bookings.com. This lady was absolutely beautiful and recommend with more than a 10 out of 10.
Access to everything from hotel
Stayed in February 2024
Reviewed: 1 March 2024
Rodney
AustraliaTired on outside
Clean and comfy
Stayed in March 2024
Reviewed: 1 March 2024
Kim
AustraliaThe reception staff could have been more welcoming.
Room suited our needs for just a place to sleep.
Stayed in February 2024
Reviewed: 25 February 2024
Sarah
AustraliaEverything was great for the room itself.
Enjoyable stay, comfortable and clean and good sized room. Good distance from the busy town centre, easy train trip into the City. Aircon was nice and cold, was very hot that day and staff had it going before my arrival, so the room was nice and cool. Fabulous shower pressure. Everything you need for a stop over or longer stay. Would happily stay here again.
Stayed in February 2024
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