Maybe an offer to take us back to our room when it was raining? Mainly due to the slippery downhill path we had to take to avoid the rain.

Loved the views even though the weather was a bit damp......and all of the meals were lovely.

Stayed in April 2024

The breakfast is a little bit bored especially when you stay for more than 4 nights.

Nice cozy hotel with all the kitchen facilities. spent great Chinese New Year holiday there with my family.

Stayed in February 2024

Clean room and beautiful views

Stayed in March 2024

The hill, walking home from town is a killer, the shuttle bus should run every hour

The Views

Stayed in April 2024

The bathrooms are a bit dated.

Spectacular views, 15min walk to the shops if you want to brave the hill, otherwise the shuttle bus was handy or less than $10 for a taxi to town. The pool was beautiful, but could get a bit crowded.

Stayed in April 2024

The mattress not comfortable at all. Wake up with a sore back each morning

Stayed in April 2024

Loved everything

Loved the views from the Balcony. Aparrments were lovely, very spacious.

Stayed in April 2024

Little kids ruined our time around the pool. In a place like this kid shouldn’t be allowed to slash and make so much noise when other people pay a lot of money to be there. The property was a bit run down. In need of a refurb.

Great location, awesome views

Stayed in April 2024

I cannot fault the hotel and facilities. For us the biggest let down was some of the staff members. There was one incident in particular when we checked in (Easter Monday). We arrived at the hotel at 12:30pm and filled in all the check in details with the friendly Irish girl in reception. We acknowledged we were early so went and had lunch by the pool. At 1:45pm we checked if our room was ready, we were told no but no issues flagged. At 2:20pm, we checked again and we were told by the blonde English reception manager (who did not introduce herself so I don’t know her name) that our room wasn’t ready because the air conditioning was broken. I asked if we could get another room, was told no the resort was booked out (I checked on the site after and there were free rooms). I asked if we could get into the room while the guys were working on the air-con and was told no, the whole building air con was being fixed (this made no sense as each air con unit is an independent unit so sensed this was a lie). Were told we could have free lunch even though she knew we had just had lunch, offered some drinks. We had been up since 4am so we didn’t want any drinks at this point. When I asked if she had an idea of what time we should expect the issue to be resolved she said “it will be fixed when it’s fixed”. At 3:30pm, I went up to reception again and was told issue not resolved still and she could not tell me when it would be fixed. At this stage, we started to look elsewhere as it hadnt been indicated if we were even going to get in our room that day. Again I asked at 4pm, still no update on time. At 4:30pm we finally got a call from her to say our room was ready. We were offered a late checkout until 11am. I totally understand delays happen and i didn’t mind waiting for a little bit however the issue was her attitude. She made us feel like we had done something wrong and that we were the problem.

The view was stunning, bedrooms spacious and clean. We had a massive jacuzzi bath which was a highlight. Our balcony had a lovely view of the marina. Infinity pool was a little small (only about 8 sunbeds) but as we visited mid week this wasn’t a huge issue. Food at breakfast and room service was great, couldn’t fault it. The hotel is quite near town if you are happy to do a 10/15 minute walk but it is hilly so maybe not suitable for older people or very small children however apparently they do run a shuttle bus to town. The breakfast stuff were so friendly, especially the Australian lady with the glasses.

Stayed in April 2024

I didn’t like where the property was with the very steep driveways.

The staff were lovely, very friendly.

Stayed in April 2024

Very clean and suitable for me.. had all l could ever need to use.

Stayed in April 2024

Not good location as steep hill to accommodation but buggys available to take you to apartments. Very small pool with only about 10 beds

Stayed in April 2024

Hard beds

Location

Stayed in March 2024

Pool was small for such a big site

Breakfast was great

Stayed in April 2024

Too many stairs and the fact we needed to make reservation for complimentary breakfast

Location, view and the food

Stayed in April 2024

We were quite happy with our stay .

Pool area was great and view from the room .

Stayed in March 2024

Breakfast included did actually include your full breakfast. Was expecting a buffet, had to pay for extras.

Overall a very nice and highly recommended venue, reasonably priced, good location and view

Stayed in March 2024

Pool area was very small, some restaurant staff need to be trained on how to talk to and serve guests. Very blunt and rude. Smile and be happy guys it costs nothing, you work in a great location.

Easy access to town centre.

Stayed in March 2024

Pool too small for amount of guests Location. Very steep hill to walk up . Shuttle bus was great though but last bus back is 6.30. We found it difficult to hail a taxi to come back after 9pm!

Apartment was very clean and comfortable. Excellent facilities!

Stayed in March 2024

The swimming pool area didn’t have enough space around it for lots of people to sit around, with it usually full by 9am. The sofa was also not the most comfortable, so it was t the nicest to sit on in the evenings.

The breakfast was excellent, with really nice selections and the breakfast staff being the best in the hotel. The room and surrounding areas were really clean and tidy, including the kitchen area. The bed was also very comfortable and hot tub bath was really nice after a day trip out

Stayed in February 2024

The restaurant was very expensive and the attention was a bit slow in the morning for breakfast.

The view was breathtaking. It was amazing 👏. The staff was friendly and the place was great

Stayed in March 2024

The very steep hill 😂 Our apartment although very good had stained sofas which really need a clean, apartment 125. Shuttle buses could have been more frequent and I would have happily paid for this.

The apartment was spacious, great facilities in the accommodation and on site. Fantastic views and a lovely layout. Staff excellent especially the ladies at breakfast, all food was excellent, every meal delicious and the chef was friendly, great job, thank you. To sum up couldn’t fault it.

Stayed in March 2024

The property is on a very steep hill at one edge of town and although the hotel does have courtesy rides down the main steep bits to the edge of the flat part of town, we found these too infrequent and they stop at 6.30pm so we had to walk in and out of town a fair bit which was exhausting in the heat plus, as it was wet season, we constantly got soaked on the 20 minute walk to and from town. The furniture in the bedroom was very tired looking and dated plus the vast jacuzzi bath took an age to fill to any depth and it felt bad ecologically using so much water to do so. Perhaps a revamp is necessary and the 1970s style things like that could be removed for a more contemporary and ecologically sound bathroom experience. Every terrace had sunbeds apart from our and when I asked why, reception stated that the booking.com rooms did not have the sunbeds, only the club rooms. This seemed a bit petty and it would have been nice to relax on the large terrace like everyone else.

Apartment style rooms with everything you might need for a long stay including full kitchen plus laundry area. The staff were lovely, the food was good and we ate in the evening twice too. Breakfast was cooked to order and good quality but they really should provide a decent coffee machine as you had to make it yourself from powder sachets or purchase barista style coffee which was unusual in our experience with an inclusive breakfast.

Stayed in March 2024

n/a

great facilities and spacious accommodation

Stayed in March 2024