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Reviews of Phillip Island Apartments 4 stars

9-11 Bass Avenue, 3922 Cowes, Australia

#81 of 205 hotels in Cowes

Guests' Choice

Review score

Based on 562 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.4

  • Free WiFi

    7.7

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Showing 151 – 175

  • Reviewed: 8 July 2021

    8.8
    Fabulous
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Only trouble the apartment was on the 3rd floor and no elevator. I was under the impression that the apartment was on the ground floor when I booked.

    The location was good close to shops and dining places. Parking was good. Apartment spacious.

    Stayed in July 2021

  • Reviewed: 6 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Close to everything

    Stayed in July 2021

  • Reviewed: 4 July 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Location was great!

    Stayed in July 2021

  • Reviewed: 3 July 2021

    8.0
    Very nice place
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Shower was not strong. Watching machine does not work. But no big deal.

    Staff were very friendly. Place is very clean. Beds were clean and comfortable. Fully equipped kitchen with what we need. Very good location.

    Stayed in July 2021

  • Reviewed: 2 July 2021

    8.0
    I booked it for the jacuzzi but it was broken so a bit of let down there
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No pool pump and jacuzzi wasn’t available.

    Clean and tidy and great location

    Stayed in July 2021

  • Reviewed: 30 June 2021

    8.0
    The location was perfect, well priced and great value for money!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    Nothing much to be improved, possibly add some cushions to the couch?

    The location was perfect, beds were comfy and clean, kitchen was fully equipped!

    Stayed in June 2021

  • Reviewed: 26 June 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Needs to be modernised

    Location

    Stayed in June 2021

  • Reviewed: 26 June 2021

    9.0
    Very relaxing, excellent location
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights

    Stand alone shower water pressure was poor, very difficult to set at right temp.

    Excellent location, great facility, everything we needed

    Stayed in June 2021

  • Reviewed: 25 June 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    Unfortunately, the shower was not good at all. Very little water pressure and really hard to get the water temperature right.

    The location was great. The bed was very comfy.

    Stayed in June 2021

  • Reviewed: 24 June 2021

    8.0
    Excellent
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No lifts

    Place is massive

    Stayed in June 2021

  • Reviewed: 21 June 2021

    9.0
    Mini holiday
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Nothing. Booking was during partial restrictions and public holiday so contact was minimal

    Felt like home. Very well set up (kitchen, bathroom, laundry). Was able to add apps to tv Beds very comfy and water was warm and plentiful. Wifi was good.

    Stayed in June 2021

  • Reviewed: 20 June 2021

    9.0
    excellent
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    spa was broken

    Stayed in May 2021

  • Reviewed: 14 June 2021

    9.0
    Great location, comfortable stay, thank you
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    Super comfy beds, great location walking distance to all shops and cafes etc, nice and quiet.

    Stayed in June 2021

  • Reviewed: 6 May 2024

    6.0
    Best location.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t know there’s no lift. We had to carry our heavy bags on the very top floor. We purposely booked this apartment because of the swimming pool as it was advertised that they have a heated pool. But that time, they didn’t turn it on so it was too impossible to swim. Hardly any kitchen tools available. Would have been good if there’s is at least the basic stuff like tea, salt and pepper. We booked for 2 nights with 3 adults and only provided 2 small sachet of coffee! For the price we pay not worth it.

    The location

    Stayed in March 2024

  • Reviewed: 5 May 2024

    3.0
    Not coming back
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    The apartment’s taps in the bathroom were dripping/leaked, and the shower taps also leaked and fell off when you turned the taps The apartment wasn’t clean - there were cobwebs and dust

    Central location

    Stayed in May 2024

  • Reviewed: 2 April 2024

    3.0
    Very disappointing
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    One toilet for 4 people, kitchen and bedroom cupboards outdated decor everywhere in poor condition for price I paid. I could accept that but 2 steps away were neighbours where husband and wife fighting violently and daughters thrown out and all night above us screaming and shouting from above floor. No view from our apartment, one window not able to close which made us more concerned for safety. I had my 92 year old mum who was highly anxious all night and did not sleep and sister who has stress related issues - very very long night. Lady at front desk next morning did ask me how it was and I just said fine to get out of there quickly. Definitely not an enjoyable stay but thankfully only one night. Quiet scary actually. Security is an issue overall - front door into apartments wide open.

    Easy to get to that is all.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The location is close to everything- very convenient! The rooms are clean and they have complete kitchen amenities. We enjoyed our stay here!

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    I love staying here
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    Not much really maybe the price

    I love that it’s like a home away from home,as it has all the amenities I need,

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night

    Supurb. Super clean, the staff were great and a huge apartment.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    5.0
    Disappointed
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Our de luxe apartment overlooked the car park and a huge building site next door

    Very clean & friendly staff

    Stayed in January 2024

  • Reviewed: 7 March 2024

    5.0
    ok. Would not stay here again
    • Leisure trip
    • Family with young children
    • Executive Deluxe Three-Bedroom Apartment
    • Stayed 3 nights

    no ceiling fans, no cooling system in bedrooms, no TV in main bedroom, poor kitchen set up

    clean & tidy room

    Stayed in March 2024

  • Reviewed: 29 February 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    Great location close to everything. Nice walk to main street. Had a Saturday night market in main street which was AWESOME bought a few products. Room was clean & spacious choice of 2 bathrooms.

    Stayed in January 2024

  • Reviewed: 24 February 2024

    4.0
    Stay was OK,
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    signs of wear and tear, including broken light switches on the wall, Pool was green

    Overall unit and facilities was ok, great size and location

    Stayed in January 2024

  • Reviewed: 7 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights

    What let our stay down was that there was building works going on next door, we were looking right at it, massive crane outside our balcony/window plus side we couldn't get lost and knew exactly where we were staying. Even though it wasn't nice to look at I wasn't too worried about it until they started hammering, using electric saws etc at 7 am on Saturday morning, weekends are the only time we get a sleep in. EPA regulations state that construction/building noise is not allowed before 9 am on a Saturday morning. Considering that they are building next to holiday apartments they should have been a bit more considerate. Although it was no fault of the venue, it did actually ruin my overall rating of my stay.

    Great location, bed was very comfy and loved the pool area. Even though the place was a little tired it was very clean and the service was fantastic.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    10
    Very worth the stay and the location is close to everything.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No lift and the swimming pool is a little dirty and small.

    Very clean and all essentials in an accomodation are provided.

    Stayed in January 2024

Showing 151 – 175

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