The location, it was quiet, comfortable bed, walking distance to the beach, shops and restaurants.

Stayed in March 2024

The location is fantastic

Stayed in January 2024

We did not stay at Phoenix as there was an accident that apparently had those apartments shut down. We were accommodated in Lornebeach Apartments in another building. Lornebeach is on the esplanade but at this apartment, there is a massive advertising fluorescent light on the wall outside the bedroom and lounge that shone all night. Even the roller blinds could not shut the light out.

Apartment was on the esplanade near shops and park and beach across the road.

Stayed in November 2023

Bed wasn’t the most comfortable and checking in was confusing but the outlook of the room and position made up for it.

Fantastic location, great access to main road and beach. Great bathroom and outlook.

Stayed in November 2023

Perfect location and quiet even though on the main road. Great sized apartment and surprised by the full size kitchen. Loved our bird visitors too!

Stayed in August 2023

Great central location with sea views. Good size unit. This is the second time we have stayed at Phoenix and will do so again.

Stayed in October 2023

Cleanliness of our bathroom (was attended to to buy lovely lady on front desk asap)and overall maintenance externally of property needs some attention

Location and apartment size excellent

Stayed in September 2023

stairs to access apartment need to be safer

well resourced comfortable space overlooking beach

Stayed in June 2023

More modern access to the main street would be a nice update as the padlock was a little irritating.

Awesome location and the apartment is massive with so much space and wonderful natural light! Appreciate the private parking off the main strip. We also loved that we could see a little bit of the ocean from our garden view room.

Stayed in June 2023

the handles on the the kitchen cupboards drawers etc were very to difficult to grip and open

we loved being able to see the ocean, including a beautiful sunrise over the water. location was great, very pleasant to relax in. bathroom and kitchen very clean

Stayed in April 2023

needs refreshing curtains and cob webs

views fantastic

Stayed in April 2023

Small issues made it not value for money - such as no luggage racks (we had to put our cases on the floor), not sure why there isn’t a full length mirror when there is so much space available for one. What’s with the kiddies “learn to tell time” clock when the apartment is adults only? We paid the high price to have a balcony, and though there were two, they were both so filthy - old rusty furniture, cobwebs, etc - they were unusable. Aside from the massive space, it was a disappointing accommodation and I’m certain, for the price, we could have done much better.

Apartment 6 was spacious with fabulous sea views. The bathroom was newly renovated but certainly had room for a vanity but only had a basin, so little roof for stuff. The bed was super comfy with amazingly, crispy sheets.

Stayed in February 2023

have to run the water for a very long time to get hot water

location

Stayed in December 2022

Needs More crockery & cooking ware No toilet paper

Location

Stayed in November 2022

Stairs to get to apartment. But without having a upper apartment, there would be no views. We are on the more mature side of life. It would have been great to have access to Netflix or Stan.

Close to CBD, Amenities and Beach. Comfortable bed and great views. Unit 5 had most of what we expected for price.

Stayed in November 2022

More toilet paper New lamp shape and clean curtains

Location great. Room nice. Lampshade was discoloured and curtain need a clean but other than that, presented well

Stayed in June 2022

Heating in the bedroom. Outdoor facilities. No Steps down to parking from verandah.

Location was great. Close to shops and eateries. Close to the beach.

Stayed in May 2022

The bed was very hard And not a very good doona, so it was cold without lots of blankets

Stayed in April 2022

Location, view, style and cleanliness.

Stayed in April 2022

Great location, spacious apartment

Stayed in February 2022

Nice bathroom but it surprised us there wasn't a proper vanity with cupboards rather they provided a plastic set of shelves on wheels. No dishwasher and lack of basic kitchen utensils. We had to purchase a few basics for the week. The lounge room space was lovely but it would made more amazing if there was a larger couch to fill up the room.

Location amazing. Bed very comfortable. Lovely balcony with beautiful views. Expansive lounge and great TV.

Stayed in January 2022

nil

Location, spacious quiet

Stayed in January 2022

looking a bit old and tired. balcony tiles low quality, and flooring could use refreshing.

location was fantastic, there was some view of the water, but not as much as expected

Stayed in January 2022

Not applicable

Not applicable

Stayed in January 2022