1 Banksia Court, 4803 Hamilton Island, Australia
#23 of 87 hotels in Hamilton Island
Guests' ChoiceBased on 235 hotel reviews
8.2Cleanliness
8.3
Comfort
8.5
Location
9.0
Facilities
8.2
Staff
8.9
Value for money
8.1
Free WiFi
7.8
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End of dialog contentReviewed: 25 April 2024
Michelle
AustraliaOnly thing I would say was there was a bit of rubbish on the grounds overlooking the decks which I guessed may have been caused by the cockatoos.
Lovely view , good location, nice and roomy. Good facilities.
Stayed in April 2024
Reviewed: 17 April 2024
Samantha
AustraliaThought the buggy was a bit run down (probably the worst we saw on the island) and overdue a service. Little things like lights not working and/or bulbs not changed, ice dispenser in freezer, tv in bedroom didn't work and main tv pretty old (not a smart tv) which thought in this day and age and quality of apartment should be mandatory. Found out the apartment was for sale so could be the reason for not upgrading or fixing things. Also thought staying for 9 nights that an apartment service would be included without having to ask for a bedding change. No cleaning products other than dishwashing liquid was left in the apartment so with 7 people the bathrooms, toilet, floors etc got really dirty. I think either include a service or leave cleaning products, fresh changes of sheets etc available to use.
The location was great, it was clean upon arrival with lovely fresh doonas, pillows and mattress protectors on all the beds. Lots of space for 7 people. Having the buggy was brilliant. Great to have a washing machine and clothes dryer as hard to get things dry in the humidity. The pick up and drop off service was great and very smooth. Would definitely recommend this property to others.
Stayed in April 2024
Reviewed: 14 April 2024
Kylie
AustraliaThe pool was dirty the whole time, so couldn’t use it.
The space. Lots of room.
Stayed in April 2024
Reviewed: 19 March 2024
Adam
AustraliaMore towels
Stayed in March 2024
Reviewed: 17 March 2024
Rebecca
AustraliaNo basic cooking items e.g oil, foil, cling wrap Hot water system broke so no hot water for 24hrs Spa bath broken Single beds were not made up and had to request staff to come and seperate
Clean, tidy, great location
Stayed in March 2024
Reviewed: 17 March 2024
Belinda
AustraliaBeds were a little hard / uncomfortable. A mattress topper or bed upgrade could be beneficial.
View was stunning. Sunset drinks were a must
Stayed in March 2024
Reviewed: 4 February 2024
Sonja
AustraliaNeeded fresh towels Asked for them never got any Remotes in bedrooms to tv and air conditioning need fixing
Everything
Stayed in January 2024
Reviewed: 28 January 2024
Joseph
AustraliaApartment number 6 Air conditioning wasn’t working and made it very hot inside the living room. The substitute Air conditioning was not enough to sustain a cool temperature within the house
We liked the beautiful view that could be seen from the balcony. We also like the amount of space the room had
Stayed in January 2024
Reviewed: 2 January 2024
Nicola
New ZealandAir conditioning did not work in upstairs living area
Location, view, pool
Stayed in December 2023
Reviewed: 25 December 2023
Melody
AustraliaThe pool are is a little tired
The view was amazing! Very comfortable and well appointed 😊
Stayed in November 2023
Reviewed: 13 December 2023
Sarah
AustraliaAir conditioner leaked on last day however it was rectified immediately by staff
Stayed in November 2023
Reviewed: 13 November 2023
Sue
AustraliaN/A
View was great. Would have preferred a plate on the BBQ
Stayed in November 2023
Reviewed: 3 November 2023
Garry
AustraliaExcellent facilities, incredibly clean, everything that was advertised was true!
Stayed in November 2023
Reviewed: 2 November 2023
Penelope
AustraliaNothing
So much room, and came with a buggie
Stayed in October 2023
Reviewed: 31 October 2023
Sullivan
AustraliaThere were maintenance issues over looked
The lay out, views, location and features
Stayed in October 2023
Reviewed: 30 October 2023
Loup
FranceThe furniture could be more recent and pieces replaced
The staff was very quick to come and effective.
Stayed in October 2023
Reviewed: 19 October 2023
Helen
AustraliaIt was beautiful. We loved it from the moment we saw it. And the convenience of the pick up and drop off to the ferry was great.
Stayed in October 2023
Reviewed: 11 October 2023
Kelly
AustraliaThe layout, furniture and views were fantastic. Loved that the balcony allowed for a whole 180degree view and close to the pool.
Stayed in October 2023
Reviewed: 9 September 2023
Nadine
AustraliaWonderful
Stayed in September 2023
Reviewed: 18 August 2023
Sue
AustraliaSome fixtures needed repair ie spa bath not working. Light fittings in master ensuite falling out
Spacious, location, view. Prompt attention to report of faulty stove. Use of buggy
Stayed in August 2023
Reviewed: 15 August 2023
Belinda
AustraliaThe apartment could have been a little cleaner, the back of the couch was covered in sand and there were stray hairs throughout the ensuite downstairs on the floor and on the vanity.
Very well appointed apartment with a great view of the water. The layout worked very well for our family and we found the beds to be very comfortable.
Stayed in August 2023
Reviewed: 13 August 2023
Jessica
AustraliaThe birds! Very unfortunate you can’t leave windows and doors open for fresh air. We had a small ant problem too!
Location was great. Plenty of space for the family.
Stayed in July 2023
Reviewed: 10 July 2023
Luke
AustraliaThe property was a little run down in parts.
Perfect location and view.
Stayed in July 2023
Reviewed: 9 July 2023
Rogers
AustraliaBBQ didn't work, out of gas. Would have liked more tea and sugar. Would have been nice to have a small selection of condiments salt, pepper, oil etc. Vacuum cleaner head broken.
Awesome view, comfy couch and beds, good cooking facilities x box
Stayed in July 2023
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