528 Swanston Street, Carlton, 3000 Melbourne, Australia
#861 of 1,017 Holiday rentals in Melbourne
Guests' ChoiceBased on 692 hotel reviews
6.0Cleanliness
6.5
Comfort
6.5
Location
8.3
Facilities
6.4
Staff
6.9
Value for money
7.0
Free WiFi
6.6
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End of dialog contentReviewed: 23 May 2024
Adrian
AustraliaToilet was not clean on arrival.
Location
Stayed in May 2024
Reviewed: 20 May 2024
Ella
AustraliaThe heater did not work and there was no proper blanket, it was freezing at night
Good location
Stayed in May 2024
Reviewed: 9 May 2024
Wendy
AustraliaBathroom dirty, cupboards dirty, bad smell in hallway, no fire plan in room, no bedside tables, nothing to inform us of Wifi connection
Close to transport
Stayed in May 2024
Reviewed: 5 May 2024
Debra
AustraliaParking was not available onsite. The entry on Booking.Com. was misleading. Staff did direct me to a hotel down the road where I could pay to park. The remote for the TV was missing from the room.
Comfortable and attractive room.
Stayed in May 2024
Reviewed: 5 May 2024
Hope
AustraliaKitchenware was all dirty, room wasn't ready for checkin until 3:30pm and the hallways unfortunately smelt.
Good location just outside the free tram zone and close to the station.
Stayed in April 2024
Reviewed: 29 April 2024
Maiara
BrazilThe shower was definitely bad. You need to choose between hot water or having enough water Besides that everything was ok, not excellent but decent
It’s a good property to stay a few days, specially if you will basically sleep and take a shower there
Stayed in April 2024
Reviewed: 28 April 2024
Ellie
AustraliaHad a very weird smell, kind of smelt like curry
Location was great
Stayed in April 2024
Reviewed: 22 April 2024
Cameron
AustraliaAn unpleasant smell in the room and the hallway.
Loacation
Stayed in April 2024
Reviewed: 21 April 2024
Mandy
AustraliaVery old tired apartment, no air conditioning, old dirty fan, dirty floors… definitely needs an upgrade considering the cost to stay
Not much,location was good, efficient lifts
Stayed in March 2024
Reviewed: 20 April 2024
Kody
Australiait was dirty and small and the furniture wasn’t invested into
location
Stayed in April 2024
Reviewed: 18 April 2024
Sue
AustraliaCigarettes were smoked prior to our arrival and previous people put a shower cap on the smoke detector. We smelt smoke and other noisy people all day and night
It was spacious
Stayed in April 2024
Reviewed: 16 April 2024
Stephen
AustraliaI arrived to find my room had not been cleaned so I slept in dirty sheets. It was too late at night to disturb staff as it does not have a 24-hour reception. Management promised to refund my first night’s charge but this did not happen, even after a reminder. Guests obviously smoke in the corridors too.
Perfect location and I had a quiet room.
Stayed in April 2024
Reviewed: 16 April 2024
Dorothy
AustraliaNot enough warm blanket mostly that Melbourne is cold, they should consider extra blanket please
Location Convince with late check in
Stayed in April 2024
Reviewed: 15 April 2024
Tamara
AustraliaThe lock on the room door, as a single woman staying alone I would have preferred a more secure door lock. Also, no EFTPOS, luckily I was able to find a card and transfer money, I use Apple Pay and don’t usually carry cards.
It was clean, everything was supplied, easy to get to and friendly staff.
Stayed in April 2024
Reviewed: 10 April 2024
Tarryn
AustraliaMattress wasn’t very comfortable as you can feel the springs, dishwasher was not working and full of powder so doesn’t get checked, floor was not vacuumed under coffee table.
Great location
Stayed in April 2024
Reviewed: 30 March 2024
Paul
AustraliaThe level on which the apartment was located was very dirty. It smelt extremely bad. The state of the apartment wasn’t in the best condition either.
It was in walking distance to some great restaurants on Lygon Street
Stayed in March 2024
Reviewed: 18 March 2024
Sharon
Australia1st room was really nice but the aircon didn’t work. So 2nd room was average and the aircon still wasn’t cool enough. The shower was awesome.
Location was close to the function we were aftending
Stayed in March 2024
Reviewed: 11 March 2024
Ani
AustraliaThe room was okay for a one night stay but it wouldn’t really be suited to longer than a night. The air con unit was very noisy so much so that I had to wear ear plugs to block out the noise to sleep. The shower also flooded that bathroom floor. Thankfully, I had spare towels to mop up the water. I also found the mattress in the bed very lumpy which would have made it uncomfortable had it been two people sharing. I luckily was able to stick to one side. In summary, fine for somewhere to sleep if you’re attending a one night event but not very comfortable for a longer stay.
The location is very central to get into the CBD.
Stayed in February 2024
Reviewed: 7 March 2024
Maryan
AustraliaSome facilities were improvable
Location and value for money
Stayed in March 2024
Reviewed: 1 March 2024
Ian
AustraliaThe hallways were a bit stuffy and smelly - like old cooked food smells. With a bit of ventilation once or twice a day would help. I think the fire doors prevent this circulation but this was only in the hallways.
Location was really good - short walk to Tram to CBD which was only a short ride & close to Victoria Market. Pretty handy to a couple of the other Tram lines so easy to get around. Room was a bit awkward but worked for us with just enough facilities in the kitchen to sit down and eat for the one night we did. Noise - well we are in the city but with windows shut it was fine.
Stayed in February 2024
Reviewed: 24 February 2024
Nathan
AustraliaThe bathroom had a dead light. The television in the room only got basic t.v channels the digital channels didn't work.
Close to shops. Close to transport. Close to restaurants.
Stayed in February 2024
Reviewed: 21 February 2024
Sarah
Australiathe kettle in my room (508) really needs to be replaced, was pouring from it and the lid popped open, almost burnt my hand, the lid was not staying shut. the bed wasn’t super comfortable where it was joined in the middle. wasn’t provided with wifi details when i checked in but just assumed it would be noted in the room which it wasn’t but reception is only open until 5pm so didn’t have anyone on sight that I could ask. the toilet in the room hadn’t been cleaned properly
great location in the top end of the city, short walk to melbourne central
Stayed in February 2024
Reviewed: 11 February 2024
Maryan
AustraliaThe smell in the corridors is unbearable. The dishwasher didn't work, the hot water in the shower didn't work either so we had to ask for a change of room. The reception is only open during limited hours so getting them to find a way to hand over the keys after 5pm was very challenging. They finally organised a lockbox BUT they gave me someone else's room! So my kids and I walked into a stranger's room not knowing he was there as he was coming out of the shower. Overall QUITE DISAPPOINTING. I don't think we will be back
The location.
Stayed in February 2024
Reviewed: 11 February 2024
Giuseppe
AustraliaNo car park I traveled to get there and when I arrived I had to find a car park
Near to the event I was attending re
Stayed in February 2024
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