Skip to main content
  1. Hotel reviews homepage
  2. Australia hotel reviews
  3. Victoria holiday rental reviews
  4. Melbourne holiday rental reviews
  5. Reviews of Plum Serviced Apartments Carlton

Reviews of Plum Serviced Apartments Carlton 3 stars

528 Swanston Street, Carlton, 3000 Melbourne, Australia

#861 of 1,017 Holiday rentals in Melbourne

Guests' Choice

Review score

Based on 692 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.5

  • Location

    8.3

  • Facilities

    6.4

  • Staff

    6.9

  • Value for money

    7.0

  • Free WiFi

    6.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 23 May 2024

    6.0
    Good location and reasonable price but not entirely clean and staffed at longer hours.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Toilet was not clean on arrival.

    Location

    Stayed in May 2024

  • Reviewed: 20 May 2024

    5.0
    It was good enough
    • Leisure trip
    • People with friends
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The heater did not work and there was no proper blanket, it was freezing at night

    Good location

    Stayed in May 2024

  • Reviewed: 9 May 2024

    6.0
    Was disappointed in smell and tidyness
    • Solo traveller
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted via mobile

    Bathroom dirty, cupboards dirty, bad smell in hallway, no fire plan in room, no bedside tables, nothing to inform us of Wifi connection

    Close to transport

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Generally a good experience that cateed to my needs.
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 1 night

    Parking was not available onsite. The entry on Booking.Com. was misleading. Staff did direct me to a hotel down the road where I could pay to park. The remote for the TV was missing from the room.

    Comfortable and attractive room.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Kitchenware was all dirty, room wasn't ready for checkin until 3:30pm and the hallways unfortunately smelt.

    Good location just outside the free tram zone and close to the station.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The shower was definitely bad. You need to choose between hot water or having enough water Besides that everything was ok, not excellent but decent

    It’s a good property to stay a few days, specially if you will basically sleep and take a shower there

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Location was great and easily accessible though the room smelt very funny
    • Leisure trip
    • Group
    • Deluxe Apartment
    • Stayed 1 night

    Had a very weird smell, kind of smelt like curry

    Location was great

    Stayed in April 2024

  • Reviewed: 22 April 2024

    5.0
    Great location, room was secure and tidy but needed a good clean.
    • Business trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 1 night

    An unpleasant smell in the room and the hallway.

    Loacation

    Stayed in April 2024

  • Reviewed: 21 April 2024

    5.0
    Was just ok, but certainly not up to our standards… old,needs agood clean and good old fashioned TLC
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights

    Very old tired apartment, no air conditioning, old dirty fan, dirty floors… definitely needs an upgrade considering the cost to stay

    Not much,location was good, efficient lifts

    Stayed in March 2024

  • Reviewed: 20 April 2024

    5.0
    good price if it’s a quick in and out trip but definitely wouldn’t stay longer than one night
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    it was dirty and small and the furniture wasn’t invested into

    location

    Stayed in April 2024

  • Reviewed: 18 April 2024

    5.0
    Won’t stay at the apartment as bed was not of a standard that is acceptable
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Cigarettes were smoked prior to our arrival and previous people put a shower cap on the smoke detector. We smelt smoke and other noisy people all day and night

    It was spacious

    Stayed in April 2024

  • Reviewed: 16 April 2024

    5.0
    After the first night my stay was ok but I doubt I’d stay here again.
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 4 nights
    • Submitted via mobile

    I arrived to find my room had not been cleaned so I slept in dirty sheets. It was too late at night to disturb staff as it does not have a 24-hour reception. Management promised to refund my first night’s charge but this did not happen, even after a reminder. Guests obviously smoke in the corridors too.

    Perfect location and I had a quiet room.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    6.0
    It was delightful
    • Solo traveller
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Not enough warm blanket mostly that Melbourne is cold, they should consider extra blanket please

    Location Convince with late check in

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Clean and comfortable, nice staff, good location.
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    The lock on the room door, as a single woman staying alone I would have preferred a more secure door lock. Also, no EFTPOS, luckily I was able to find a card and transfer money, I use Apple Pay and don’t usually carry cards.

    It was clean, everything was supplied, easy to get to and friendly staff.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Was okay accommodation for the price
    • Leisure trip
    • People with friends
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Mattress wasn’t very comfortable as you can feel the springs, dishwasher was not working and full of powder so doesn’t get checked, floor was not vacuumed under coffee table.

    Great location

    Stayed in April 2024

  • Reviewed: 30 March 2024

    7.0
    Wish I could say value for money, but I wish I spent a little bit extra and went somewhere else
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The level on which the apartment was located was very dirty. It smelt extremely bad. The state of the apartment wasn’t in the best condition either.

    It was in walking distance to some great restaurants on Lygon Street

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Served its purpose. Only stayed as it was close to the function.
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    1st room was really nice but the aircon didn’t work. So 2nd room was average and the aircon still wasn’t cool enough. The shower was awesome.

    Location was close to the function we were aftending

    Stayed in March 2024

  • Reviewed: 11 March 2024

    5.0
    Okay for a brief stay.
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    The room was okay for a one night stay but it wouldn’t really be suited to longer than a night. The air con unit was very noisy so much so that I had to wear ear plugs to block out the noise to sleep. The shower also flooded that bathroom floor. Thankfully, I had spare towels to mop up the water. I also found the mattress in the bed very lumpy which would have made it uncomfortable had it been two people sharing. I luckily was able to stick to one side. In summary, fine for somewhere to sleep if you’re attending a one night event but not very comfortable for a longer stay.

    The location is very central to get into the CBD.

    Stayed in February 2024

  • Reviewed: 7 March 2024

    7.0
    Convenient and great value for money
    • Business trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night

    Some facilities were improvable

    Location and value for money

    Stayed in March 2024

  • Reviewed: 1 March 2024

    7.0
    Great location and convenient accommodation for 2 people made easy for us to enjoy our short visit.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    The hallways were a bit stuffy and smelly - like old cooked food smells. With a bit of ventilation once or twice a day would help. I think the fire doors prevent this circulation but this was only in the hallways.

    Location was really good - short walk to Tram to CBD which was only a short ride & close to Victoria Market. Pretty handy to a couple of the other Tram lines so easy to get around. Room was a bit awkward but worked for us with just enough facilities in the kitchen to sit down and eat for the one night we did. Noise - well we are in the city but with windows shut it was fine.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    Good stay for the night
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    The bathroom had a dead light. The television in the room only got basic t.v channels the digital channels didn't work.

    Close to shops. Close to transport. Close to restaurants.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    7.0
    okay if you’re looking for somewhere affordable and basic
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    the kettle in my room (508) really needs to be replaced, was pouring from it and the lid popped open, almost burnt my hand, the lid was not staying shut. the bed wasn’t super comfortable where it was joined in the middle. wasn’t provided with wifi details when i checked in but just assumed it would be noted in the room which it wasn’t but reception is only open until 5pm so didn’t have anyone on sight that I could ask. the toilet in the room hadn’t been cleaned properly

    great location in the top end of the city, short walk to melbourne central

    Stayed in February 2024

  • Reviewed: 11 February 2024

    5.0
    Disappointing and disorganised. Very limited reception hours and damaged appliances.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    The smell in the corridors is unbearable. The dishwasher didn't work, the hot water in the shower didn't work either so we had to ask for a change of room. The reception is only open during limited hours so getting them to find a way to hand over the keys after 5pm was very challenging. They finally organised a lockbox BUT they gave me someone else's room! So my kids and I walked into a stranger's room not knowing he was there as he was coming out of the shower. Overall QUITE DISAPPOINTING. I don't think we will be back

    The location.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    5.0
    Not enjoyable
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    No car park I traveled to get there and when I arrived I had to find a car park

    Near to the event I was attending re

    Stayed in February 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: