nothing

loved how we were able to eat, sleep in 1 place

Stayed in March 2023

Not able to stay longer

It's excellent, the staff were fantastic always friendly and helpful, we will not hesitate to stay again.

Stayed in March 2023

We had breakfast in the restaurant. Unfortunately the bacon was overcooked. My eggs I asked for easy over, came out looking at me, the lovely staff lady took that back and had it corrected. And I can't recommend the coffee and hope they improve it. I had a mugaccino that tasted like warm milk. Again, they didn't just add a shot (was happy for them to do that) they made a fresh cup. My husbands GF meal came out with normal bread - again rectified with a smile (they were probably glad we left lol). However, the girl taking our orders was learning, so won't make those mistakes again. I would eat there again, as I am sure they improve service from feedback and mistakes. The restaurant was clean, cool (a bit too cool for this frog, but hubby thought it perfect lol) and I can't fault the service, the staff are 5 star!!

Don't let the historic front put you off. They have maintained the heritage, but once you go round the back to the entry it is a modern hotel. The rooms are clean, comfortable and amenities well provided. Would stay again in a heartbeat. Staff were happy to help with anything we requested (i.e. extra teabags and milk). IF there is anything to be said against it, it certainly isn't the staff, they are friendly, helpful and amazing. 5 star service.

Stayed in January 2023

Couldn't fault anything...

Location was perfect for visiting family at Laidley... Meals were perfect...

Stayed in March 2023

well planned and very clean

Stayed in March 2023

the food

Stayed in February 2023

Nothing.

Everything. Clean, nice room, great shower, T2 teabags. Choice of pillows. Quiet. Easy parking. Friendly staff. Great popular pub attached. Live music while we were there.

Stayed in February 2023

nothing

very comfortable and friendly staff

Stayed in February 2023

nothing at all

myself and my husband loved everything about porters Plainlands hotel , rooms are so nice and food delicious , staff are so friendly it was a pleasure to stay

Stayed in February 2023

Nothing.

Food, accommodation... everything... couldn't fault out stay.

Stayed in February 2023

NA

Fantastic location, friendly helpful staff and the best nights sleep I have had in a long time

Stayed in January 2023

We were sleeping above/next to where they were loading kegs for the pub first thing in the morning . it was quite noisy.

location, clean, spacious

Stayed in January 2023

There was nothing to dislike.

Beautifully set out rooms. very clean. no noise from highway or dining/drinking area.

Stayed in January 2023

The view from our room was disappointing as it looked out on the air conditioning units of a building at the back. However, this was shielded by curtains and did not distract from the overall ambience of the room

Thought Porters Plainland hotel looks ordinary from the outside, don't be fooled. The hotel area is a new addition with excellent sized, modern suits. Our double room was on the ground floor, with easy access from the car park. There was air conditioning and complimentary wi fi (unsecured) a king sized, very comfortable bed, with good quality linen. There was a small kitchenett area with complimentary tea & coffee and a carton of milk in the fridge. Cups, wine glasses, tumblers and cereal bowls were all provided. The room was serviced each day. There were complimentary toiletries in the bathroom, a large walk in shower and ample towels. Reception staff were friendly and helpful. Porters restaurant is obviously very popular with locals and though we managed to get a table without pre booking, there was a slight wait for food. Meals were very large, (we took to sharing) but staff were happy to box up any leftovers. There was a very good menu with daily specials on the board. Cost of food and drink were comparable to elsewhere. Staff worked really hard to deliver quickly and efficiently. Altogether a great experience.

Stayed in December 2022

We had our staff Xmas party at the Hotel and our staff stayed for the night, check-in was made easy by the friendly professional staff working at the reception. Everyone commented on the rooms which are spacious, modern and very comfortable. The Hotel has a dining area and bottle shop at the property.

Stayed in December 2022

Bit overpriced given the location.

Very clean. Large room. Great steak. Good atmosphere in the pub. A far cry from the little pub it was in the 1970s.

Stayed in November 2022

zero

friendly clean and modern

Stayed in November 2022

The room was fresh clean and a great size .. all of the little extras were great and welcoming..Bed was comfortable and the pillows were amazing Staff were beautiful and helpful in so many ways ❤️

Stayed in November 2022

nothing

how clean the property was. the reception staff were lovely. I would like to say thank you to the cleaners for their outstanding work ethic.

Stayed in October 2022

Paid $20 extra for a cot in the room which ended up being a small portacot - would have brought our own if known as drove down with plenty of space in the car.

Very clean and comfortable room and bed. Service was great. Food at the restaurant was very reasonable value and quality. No extra charge for room service from the restaurant. Happy with the stay and would definitely stay again if around that area.

Stayed in October 2022

absolutely nothing all 100 percent

perfect location great staff couldn’t have asked for more

Stayed in October 2022

I can't think of anything....

Staff were super friendly and obliging, nothing seemed to be a problem and they were well trained. It is commended that they are the epitome of hospitality others should strive for. We will stay here again!

Stayed in October 2022

Lovely and clean room, friendly staff. Comfy bed and lovely hot shower.

Stayed in October 2022

None

Amazing stay! Overall the food was amazing, rooms are super clean and comfortable. Staff are easily approachable and very happy and responsive. We had a very enjoyable stay and will definitely be back when down that way again. I have worked in hospitality and the venue was 100% cleaner than some I have seen. The best part was walking into our room and getting a whiff of the fresh vanilla smell.

Stayed in October 2022

Comfortable and clean

Stayed in September 2022