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  5. Reviews of Portobello Resort Apartments

Reviews of Portobello Resort Apartments 3.5 stars

2607 Gold Coast Highway, Mermaid Beach, 4218 Gold Coast, Australia

#123 of 892 Holiday rentals in Gold Coast

Guests' Choice

Review score

Based on 222 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 3 May 2024

    8.0
    Excellent value for money and will definitely be coming back.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights

    Could have done with more towels and cloths as we stayed for a week. If not more towels, then more washing powder so we could have washed them more regularly. The fan in the bedroom did not seem to be working to speed, so we had to crank the AC all day to get the room cool enough to sleep in.

    The heated pool and spa was beautiful. We had great privacy off of the balcony of our apartment and all windows and doors had bug screens. Working wifi. Staff were super friendly. The apartment was well equipped with lots of things to make our stay easier. The location was excellent, as it is very close to the Broadbeach South public transport station.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Business trip
    • Group
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    everything

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Leaving the accommodation

    The staff how they helped how they gave us maps for the area how friendly they were

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Comfortable stay with everything you need.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights

    Road and building noise

    Great pool area. Very friendly and helpful managers. Everything’s close by

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    For what your paying it was definitely worth it. Front end staff very nice
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Location was perfect. Large mall, tram and beach at your fingertips. Also a surf club with delicious food and fair priced drinks as well as cafe close with comfortable prices. Bus 777 in a 5 min walk which takes you right to Good Coast airport

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Great value for money.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Weird how the shower is in the main bedroom. Quirky.

    Two storey so nice for family with older kids. Loved the outdoor spa bath! Great location in quiet part of Broadbeach.

    Stayed in January 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 11 nights
    • Submitted via mobile

    Great people, really helpful.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Terrific hosts
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It was budget accommodation so very basic. Given no warning that there were multiple stairways and no lift. No good for people with disabilities.

    The apartment was clean and comfortable. The hosts were very helpful and friendly.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Using two hands to open doors with a key, it's a little fiddely for old hands.

    We liked the ground floor, even with a few steps. Close to the rear gate for easy pick-ups.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights

    Ants will go into the apartment. There are two floors in the apartment, but only the living room has air conditioning. It will be a bit stuffy when sleeping at night. It's a pity that there is no lift. Although we already knew that there was no elevator when we made the reservation, we didn't expect that it was on the fourth floor. The key to entering and exiting the community gate is actually not very good, and it takes some practice to open it.

    The staff were very friendly and tried to assist with luggage even though there was no elevator. Very close to the tram station and shopping mall. Excellent location. nice laundry and shower.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights

    nothing

    Marty and Dorelle are excellent hosts at Portobello, always friendly and helpful. The pool is kept clean and the little bit of shade over the pool is welcome. The beach is just a short walk away and Pacific Fair is a short walk.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    8.0
    Great location, great staff, comfortable room
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The pool was too warm.

    Great location, friendly staff

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The mosquitoes in the room

    Location was great. Everything you was either in waking distance or a short drive

    Stayed in January 2024

  • Reviewed: 11 January 2024

    10
    Perfect place to get away for my birthday and Christmas!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The lovely couple managing it. Close to everything.

    Stayed in December 2023

  • Reviewed: 6 January 2024

    8.0
    Really great pool and balcony at a great location outside of all the buzz.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    No air con in the bedroom which made it very hot. Our second bedroom was on the upper floor which was too hot even with the fan. Would have been nice to open the windows but there was no mosquito net. Would be really nice on the upper floor but also in the kids bedroom. The kids bedroom had a mosquito net however there was a big hole which made no sense using it. Could have been a bit cleaner, the fans were dirty and the wardrobe and stairs.

    Really nice location, calm area but close to the beach and a huge shopping area. Since I’m not a fan of the surfers paradise area this was the best location for relaxation. Best is the pool area! Pool was really nice. Great parking. Nice outdoor at the resort. Nice with laundry. Two bathrooms Nice balcony, we had two.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Great place good location warm pool and spa
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Woken up by garbage truck

    Close to pacific fair and beach

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    A little Gem in Broadbeach.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Pool could do with a little shade. Bed was too soft, like sleeping in a hammock.

    Location, location, location... close to Pacific Fair Broadbeach restaurants, and a patrolled beach.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Probably need AC in the bedrooms.

    Great family unit, clean and tidy, location, comfy beds

    Stayed in November 2023

  • Reviewed: 14 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Everything was great

    Location and quiet

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    I would have appreciated aircon/a ceiling fan in the bedroom but we did find a pedestal fan in the cupboard that passed muster.

    Great value for a money, and super close to the beach. The managers were lovely and very hospitable. The space itself was very nice - I would’ve stayed longer if I could’ve!

    Stayed in December 2023

  • Reviewed: 6 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Insufficient toilet roll Checked in and found dirty Sox in the room

    Comfortable bed and location

    Stayed in December 2023

  • Reviewed: 1 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Very clean, nice apartment, friendly helpful staff Comfortable bed.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The road works

    Location was perfect close to pasfic fair shopping centre walking distance to beach and restaurants

    Stayed in November 2023

  • Reviewed: 10 November 2023

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 9 nights

    1 roll of toilet paper..lol. don’t know if this was something I didn’t like but it was the only thing bad that I could say about the Portabello. 😁😁😁

    Lovely clean room, so close to a really clean pool and spa and yet 4 minute walk to beach. Very central location with everything you need within walking distance. Polite staff that couldn’t do enough to help or show you where to go or what was on to do.

    Stayed in November 2023

Showing 1 – 25

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