Location to Sydney Olympic park venues were great. Awesome value for money too!

Stayed in December 2023

Room service took over an hour to arrive and then the burger was stone cold - not even a hint of warmth. Paying $100 for a cold meal is a big red mark in my books. Other than that in general the room seems designed for a single person. A welcomed table for dining in room - but only one chair. Glasses of different kinds and sizes but only one of each - sharing a bottle of wine one had to use a smaller glass than the other. Powerpoint next to the bed for a charger on one side, not the other.

The room is big and quite nice but it's like it's designed for a single person. Good location mins from teh train station and the various arenas.

Stayed in December 2023

No biscuits in tea/coffee service

Convenient parking and location for event

Stayed in December 2023

clearing

bed, location

Stayed in November 2023

Comfortable bed .staff friendly

Stayed in November 2023

The staff were excellent as was the food & service. One of the best beds we have slept in.

Stayed in November 2023

The only thing I was abit upset about was the shower and bath. The shower stream was really slow, so we couldn’t even enjoy a shower alone, let alone together … The other thing was the bath, for some reason when you fill the bath it slowly trickles out through the drain, so the bath keeps going to half full, and you can’t just lie there and enjoy it. Other than that, it was an amazing experience!

The staff at Pullman are absolutely fantastic, the facility was amazing and just overall an excellent experience! The food is fantastic!! I love that you can call reception and have different/extra pillows brought to your room for free, and even though there was no streaming services that you could log into on the TV, there was an excellent choice of free movies, and TV shows!

Stayed in November 2023

The shared parking was unable to exit the car park without having to contact the supervision team

Nothing I was there to attend a funeral so it put a damper on my visit

Stayed in November 2023

Opening a window to get fresh air instead of Air Conditioning

Space to relax in comfort

Stayed in November 2023

We had a great stay. All staff were excellent and very obliging and polite. Great service from Tim in the Baca bar. Really good customer service and memory of names and drinks.

Stayed in November 2023

Air con in our room wasn't working

Great location

Stayed in September 2023

Nice place

Stayed in November 2023

the bed could have been a bit more comfortable.

Stayed in November 2023

The shower, no microwave or toaster and the pillows were not great

Comfy bed , very clean Excellent staff

Stayed in November 2023

Expensive and parking cost me $90

Very clean and comfortable

Stayed in November 2023

Furnishings run down and needing replacing eg: wooden furniture etc

Comfy bed, nice linen. Clean room

Stayed in November 2023

I accidentally left some of our prize certificates from the events our club competed in on Saturday in my hotel room. We went to the hotel on the Sunday evening when I realised that’s what I’d done but no one could help us as ‘housekeeping had gone home’. I called the following morning to enquire after them. I was told housekeeping would be notified and someone would get back to me. Three hours later I hadn’t heard anything so I called again and was told the same thing. Again nothing so I called again four hours later. I spoke to a different member of staff who told me that yes the certificates were there and had been logged into lost property and I could come and collect them. My daughter drove several suburbs to pick them up 2 hours later only to be told they were not there. I would have expected better from a 4.5 star hotel. This seems to be a very simple matter to me but the amount of inconvenience is ridiculous. Yes I should have been more careful but hotel staff should have been able to deal with this matter far more efficiently. Furthermore the certificates clearly look like important documents and should not have been just disposed of by housekeeping staff. I expected better from a hotel that I’ve stayed at more times than I can count.

The property is conveniently located for my daughters and I when we are attending physical culture events at the QuayCentre which we do on most weekends in November every year. Usually our stays are very enjoyable.

Stayed in November 2023

Lack of the number of staff in restaurant for breakfast and dinner. The team were amazing, kind and helpful but there was a significant lack of available team members and the shortage of staff impacted their ability to meet customers needs / expectations despite their best efforts.

Clean and comfortable.

Stayed in November 2023

Tiny issue - no ability to use ApplePay to pay for room. Luckily, we had a card we could use, but did cause an inconvenience with everything now being on your phone!

Great customer service. Room had a coffee machine and the bed was super comfortable! The bathroom was luxurious and products were very nice - always great to have liquid soap instead of bars. Thank you for a great weekend!

Stayed in October 2023

Water pressure was a bit low for our liking.

Great view that looks out to the Olympic park Pleasant staff and easy to communicate with Close to the pool Large bathroom Room was a decent size too

Stayed in October 2023

nothing

everything went well

Stayed in October 2023

Parking was a problem. We arrived at 3pm check in time and the carpark was full. Luckily a nice gentleman was able to put down a few parking spot barricades so that we could park

Pre concert dinner was great.

Stayed in October 2023

The noise from the elevator everything it moved.

The bed was super comfy.

Stayed in October 2023

NA

Clean comfortable close to what I needed

Stayed in October 2023

Nothing really.

Location to my event and close to local shops + cafes.

Stayed in September 2023