Reviews of Pullman Sydney Hyde Park 5 stars
36 College St, Sydney CBD, 2000 Sydney, Australia
#164 of 325 hotels in Sydney
Guests' ChoiceReview score
Based on 2222 hotel reviews
8.0Score breakdown
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Cleanliness
8.4
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Comfort
8.5
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Location
9.2
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Facilities
8.1
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Staff
8.8
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Value for money
7.6
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Free WiFi
8.3
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Reviewed: 16 May 2024
Stephanie
Australia1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Classic King Room
- • Stayed 1 night
- • Submitted via mobile
Location and style
Stayed in May 2024
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Reviewed: 14 May 2024
Adam
Australia3 reviews9.0“Great location excellent amenities”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 3 nights
- • Submitted via mobile
Room was a little smaller than expected
Close to everything
Stayed in May 2024
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Reviewed: 10 May 2024
Stephen
Australia1 review9.0“Very comfortable, good service, great location.”- • Business trip
- • Solo traveller
- • Classic King Room
- • Stayed 2 nights
Overall my stay was very good. My only criticisms relate to: - Bedding, etc. The bed cover was really only just warm enough but I didn't contact reception to ask for a blanket which I expect they could have provided so I can't really complain. - Air Conditioning - despite turning it up to the max. (25.5 degrees) it didn't seem to warm the room
Overall the room was good, clean, spacious, etc. Bar is great, good selection of food & drink. Staff really attentive and pleasant. A nice place to relax.
Stayed in May 2024
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Reviewed: 5 May 2024
Carena
Australia26 reviews2 helpful votes7.0“Disappointed”- • Leisure trip
- • Family with young children
- • Superior King Room with Hyde Park View
- • Stayed 1 night
- • Submitted via mobile
Bed/pillows not great. TV had limited channels.The sheets didn't even cover the bed. The window that looked out at the city/park was that dirty you could not see out of.
Early checkin and breakfast was good.
Stayed in May 2024
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Reviewed: 5 May 2024
Konrad
Switzerland25 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Superior King Room with Hyde Park View
- • Stayed 2 nights
- • Submitted via mobile
Restaurant with aircondition active by 16 degree outside temperature. Room at the beginning also cold.
Located by the Hude Park, easy and nice to walk downtown. Room with Park view
Stayed in May 2024
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Reviewed: 3 May 2024
Peter
United Kingdom1 review7.0“Comfortable and a suitable hotel for a short stay.”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 1 night
Busy and crowded breakfast room. Decor was disappointing.
Helpful receptionist. Good location by the park. Large bedroom.
Stayed in April 2024
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Reviewed: 2 May 2024
Jessica
Australia20 reviews1 helpful vote8.0“Great location”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 4 nights
- • Submitted via mobile
Room a little dated. Cafe downstairs opens late so no options for food late morning
Great location, gym and pool are fantastic
Stayed in April 2024
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Reviewed: 29 April 2024
Alessandro
Australia7 reviews8.0Very good- • Leisure trip
- • Couple
- • Superior King Room with Hyde Park View
- • Stayed 3 nights
- • Submitted via mobile
The room was quite old, the windows not really clean that’s a pity bc the views was pretty nice. The shower was leaking for hours after we used it.
The position, very central The mattress, very comfy
Stayed in April 2024
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Reviewed: 29 April 2024
Kristianna
Australia1 review9.0“Loved the stay”- • Leisure trip
- • Couple
- • Classic Double Room with Hyde Park View
- • Stayed 2 nights
- • Submitted via mobile
The pool closed at 11pm
Location, room, clean,
Stayed in April 2024
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Reviewed: 27 April 2024
Sarah
Australia6 reviews1 helpful vote9.0Superb- • Leisure trip
- • Group
- • Superior Queen Room with Hyde Park View
- • Stayed 2 nights
pillows were a little hard, but that is the only tiny niggle - everything else was fantastic!
staff went above and beyond to make us comfortable, extremely friendly. fantastic location with the most spectacular views over Hyde Park!
Stayed in March 2024
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Reviewed: 22 April 2024
Joanne
United Kingdom29 reviews1 helpful vote7.0“A great start to the holiday but glad we only stayed 3 nights and not a full week.”- • Leisure trip
- • Family with young children
- • Classic King Room
- • Stayed 3 nights
- • Submitted via mobile
Bathroom outdated, pillows too hard, bar area cold and unwelcoming, no storage in the room.
Location, view, room size and comfortable bed.
Stayed in March 2024
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Reviewed: 22 April 2024
Orbulescu
Romania10 reviews1 helpful vote8.0“It was a great stay, closed to most important tourist areas, closed to shops, parks, museums”- • Leisure trip
- • Solo traveller
- • Classic King Room
- • Stayed 4 nights
- • Submitted via mobile
Rooms needs to be refreshed, there were cracks, plumbing issues, etc. little bit dusty but nothing that can impact your stay there. Its just about small details, otherwise, all good.
Breakfast was very complex with options and fresh. The view of the room was nice. Location was great of you plan to walk around it satisfied all expectations.
Stayed in April 2024
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Reviewed: 21 April 2024
Nindhi
Australia10 reviews1 helpful vote7.0“Fantastic place to stay with kids but bathroom needs updating”- • Leisure trip
- • Family with young children
- • Classic Double Room with Hyde Park View
- • Stayed 2 nights
- • Submitted via mobile
The bathrooms needed better ventilation as there was mould on the ceiling.
Rooms were spacious, kids loved the buffet and Candy O’clock. Staff were amazing. The location meant we could walk to most things. Great checkin and check out.
Stayed in April 2024
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Reviewed: 21 April 2024
Dragica
New Zealand1 review8.0Very good- • Leisure trip
- • Family with young children
- • Superior Queen Room with Hyde Park View
- • Stayed 1 night
- • Submitted via mobile
We booked and paid for 3 people, but we only got 2 robes, 2 towels, and 2 mugs. We called up and received the towels and robes but never received the extra mug. We also didn't have a remote in the room which we had to call and ask for.
We loved it overall, gorgeous view, clean room, comfortabe bed, attentive staff.
Stayed in April 2024
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Reviewed: 20 April 2024
Christopher
Australia16 reviews9.0“Very much appreciated at short notice. Want to return for a longer stay.”- • Leisure trip
- • Family with young children
- • Classic Double Room with Hyde Park View
- • Stayed 1 night
Loved the location and the ambience. The accommodation was booked at short notice and the staff were excellent in helping us. The beds were much appreciated for their comfort. With the famous Oxford Street around the corner, we were able to indulge in the history of the street both in the morning and at night. The Hyde Park views were excellent, as was the view from the pool deck.
Stayed in March 2024
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Reviewed: 19 April 2024
Guido
Australia7 reviews7.0“We spent most of the time outside hotel , so the location is excellent!”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 2 nights
- • Submitted via mobile
The carpet in the room is not very clean and bath tub has hair. The toilet has no toilet brush. Time to update the property. Everything looks out of date.
The location is excellent. Close to restaurants, shopping and park. Staff are nice and friendly.
Stayed in April 2024
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Reviewed: 19 April 2024
Jacqueline
Australia41 reviews7.0“Pleasant”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 2 nights
More 'warmth' to the foyer, it wasn't very welcoming although the receptions were very helpful and pleasant. More options in the coffee shop/cafe. Such as a pastry, muffin or similar for people who may want a coffee and cake alternative.
Good size room and ensuite. Very central location.
Stayed in April 2024
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Reviewed: 18 April 2024
Efrat
Israel35 reviews6 helpful votes9.0“Good location - a room with a view”- • Leisure trip
- • Family with young children
- • Classic Double Room with Hyde Park View
- • Stayed 5 nights
- • Submitted via mobile
You can hear the room next door especially the bathroom- so not very pleasant at night when you are trying to sleep.
Great location, excellent view!!
Stayed in April 2024
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Reviewed: 18 April 2024
Renae
Australia17 reviews1 helpful vote8.0“A great location and everything you need”- • Leisure trip
- • Family with young children
- • Classic Double Room with Hyde Park View
- • Stayed 3 nights
- • Submitted via mobile
Not much we didn’t like but there could be some zero alcohol wine options at the bar
The rooftop pool and the buffet breakfast were great for kids
Stayed in April 2024
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Reviewed: 17 April 2024
Patricia
Australia1 review8.0“Very nice”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 2 nights
- • Submitted via mobile
Needs some touch up on bathrooms and paint, better lighting
Excellent buffet and staff
Stayed in April 2024
-
Reviewed: 16 April 2024
Ida
Indonesia12 reviews1 helpful vote7.0“Great location, comfortable bed and room”- • Leisure trip
- • Solo traveller
- • Classic King Room
- • Stayed 3 nights
- • Submitted via mobile
The access card is always in trouble, variety of the breakfast need improvement. The sauna and whirlpool is not too hot
Location, the room is spacious
Stayed in April 2024
-
Reviewed: 14 April 2024
Tigered
New Zealand9 reviews2 helpful votes7.0Good- • Business trip
- • Group
- • Superior King Room with Hyde Park View
- • Stayed 2 nights
Your lifts are very slow, especially at peak times. I was on level 12 and my colleague was on level 16, and we often waiting 4-5 minutes for the lift to arrive. I felt sorry for the people on lower levels, as often the lifts were full when they wanted to get in.
Great location, room was good, bed was comfortable, breakfast was good, but ran out of eggs both mornings.
Stayed in April 2024
-
Reviewed: 14 April 2024
Jill
Australia5 reviews9.0“Beautiful location and brrakfast, close to everything, would stay again!”- • Leisure trip
- • People with friends
- • Classic Double Room with Hyde Park View
- • Stayed 4 nights
- • Submitted via mobile
Gym, pool, jacuzzi area could have been kept more clean and tidy, water jug in gym was often empty and gym had an unkept feel to it.
Excellent breakfast buffet, superb location
Stayed in April 2024
-
Reviewed: 14 April 2024
Jackie
New Zealand11 reviews8.0“Really enjoyable close to Sydney CBD 🥰”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 3 nights
- • Submitted via mobile
Close to CBD Great evening meals Extremely helpful staff
Stayed in April 2024
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