81 Mulgoa Road, 2750 Penrith, Australia
#2 of 11 hotels in Penrith
Guests' ChoiceBased on 375 hotel reviews
9.2Cleanliness
9.7
Comfort
9.6
Location
9.5
Facilities
9.4
Staff
9.5
Value for money
8.9
Free WiFi
8.2
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End of dialog contentReviewed: 16 May 2024
Sammantha
AustraliaDidn’t like the restaurant and food was not great.
The room was amazing and reception was great.
Stayed in May 2024
Reviewed: 15 May 2024
Chris
AustraliaThe shuttle bus costs $12 per person when an Uber to the airport is just $14. Nobody to help with luggage. Executive club was just a stool at the bar with a bit of salami and cheese - no quiet space for working or networking.
Clean, modern, close to airport
Stayed in May 2024
Reviewed: 14 May 2024
Quintal
AustraliaEverything noth6
Stayed in May 2024
Reviewed: 13 May 2024
Jemma
AustraliaLocation was perfect easy to get to and from different activities
Stayed in May 2024
Reviewed: 13 May 2024
Aliciak18
AustraliaA pool would have been nice and the bathroom drain could use a tiny bit of attention. Nothing world ending, I'll be back!
The beds were super comfy!
Stayed in May 2024
Reviewed: 12 May 2024
Hayden
AustraliaIt was amazing very good
Everything
Stayed in May 2024
Reviewed: 12 May 2024
Stephanie
AustraliaNo utensils in the room & the milk for the coffee had no straw or any way to open. Had to be like Macgyver & use a bit off my pill package to open it.
Eco-friendly with the wooden room key card & using an ipad instead of a book to look up things about the hotel. Love the different pillow types you can choose from
Stayed in May 2024
Reviewed: 11 May 2024
Sharon
AustraliaNA
Modern and staff were lovely
Stayed in March 2024
Reviewed: 10 May 2024
Jenny
AustraliaNothing
Very clean - way access - free parking
Stayed in May 2024
Reviewed: 9 May 2024
Lorraine
AustraliaThe breakfast buffet was very expensive and nothing out of the ordinary.
Stayed in May 2024
Reviewed: 8 May 2024
Natasha
AustraliaNothing
Fantastic room. It has everything you need. A fantastic gym even with a full squat rack which you never see in hotel gyms. A large sauna. We will be back. Breakfast is amazing as well.
Stayed in May 2024
Reviewed: 7 May 2024
Kelvin
AustraliaBreakfast did not interested me I was looking for a hot breakfast I don't have fruit for breakfast 🙃
The room was amazing
Stayed in May 2024
Reviewed: 7 May 2024
Bauk
AustraliaI have never come across such a warm welcome, such professional and yet friendly staff. Attention to detail was beyond all expectations and I wouldn’t hesitate to go back. I feel that this hotel and brand, though it has a good reputation, is massively underestimated! Superb service! Outstanding Brand!!
Stayed in May 2024
Reviewed: 6 May 2024
Rose
AustraliaCan't fault it.
Stayed in May 2024
Reviewed: 5 May 2024
Neill
AustraliaFriendly welcoming staff
Stayed in May 2024
Reviewed: 5 May 2024
Linda
AustraliaIt would be great if it had an indoor pool or small spa. Also it was not noise proof between the hall ways. Throughout the night you could hear the doors opening and closing and noises from the hall ways.
Fast check in, helpfull staff, free parking, I love how our suite had a proper larger fridge and freezer than normal hotel rooms and microwave. Lot's of pillows and comfortable beds. Pretty modern. Penrith Panthers literally across the road. Has a gym and sauna. It was my partners birthday and I asked at the restaurant bar for a birthday dessert and the gentleman at the bar (didn't get his name) was so lovely to organise something delivered to our room within 10mins.
Stayed in May 2024
Reviewed: 5 May 2024
Alicia
AustraliaIt was very clean and modern. A comfortable stay.
Stayed in May 2024
Reviewed: 2 May 2024
David
AustraliaNothing
Room service was great and prompt. Food was excellent Room was a great size and comfortable
Stayed in April 2024
Reviewed: 2 May 2024
Matt
AustraliaNothing.
Brand new. Amazing facilities.
Stayed in April 2024
Reviewed: 1 May 2024
Karen
AustraliaNothing
Great position friendly staff and spotless rooms
Stayed in May 2024
Reviewed: 29 April 2024
Darren
AustraliaNot sure if room service was available as we arrived late but couldn’t find food or room service. Not sure if was available.
Well designed, very new and clean. Beds extremely comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Andrew
AustraliaRHS (window side) bedside lamp was loose & didn’t work.
Stayed in April 2024
Reviewed: 28 April 2024
John
AustraliaParking instructions not clear. Bottom sheet wasn't tucked in. Like short sheeted. Had to strip and remake
Modern comfortable
Stayed in April 2024
Reviewed: 28 April 2024
Feauai
AustraliaRubbish bins in room too small.
Great location, nice clean room and bathroom very spacious
Stayed in April 2024
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