81 Mulgoa Road, 2750 Penrith, Australia
#2 of 11 hotels in Penrith
Guests' ChoiceBased on 424 hotel reviews
9.2Cleanliness
9.7
Comfort
9.6
Location
9.5
Facilities
9.4
Staff
9.5
Value for money
8.9
Free WiFi
8.0
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End of dialog contentReviewed: 2 June 2024
Shemara
AustraliaBreakfast set up. Most of the food wasn't refilled and was cold. I had to ask 2 times for my coffee and eggs as they forgot.
Pillow selection, decor, parking.
Stayed in June 2024
Reviewed: 2 June 2024
Shannon
AustraliaReally modern new accomodation. Room was lovely and tidy.
Stayed in May 2024
Reviewed: 1 June 2024
Elizabeth
AustraliaNothing
Absolutely stunning and so comfortable
Stayed in June 2024
Reviewed: 1 June 2024
Angela
AustraliaThe allergen friendly options at the Cafe and the restaurant were sub-par. As someone who cannot tolerate gluten, travelling with someone who is celiac, this was a real shame given the amount we'd paid to stay here. The gluten free bread was stale, and that was pretty much the only option at breakfast.
The room was beautiful and had everything you need. The location fantastic, wasn't too noisy considering it's right on Mulgoa Road. The staff were lovely and check in / out was smooth and easy.
Stayed in June 2024
Reviewed: 31 May 2024
Lisa
AustraliaFaulty Fire alarms went off in night - poor communication
Close to panthers and venues
Stayed in May 2024
Reviewed: 31 May 2024
Jaime
AustraliaI couldn’t figure out the right setting for the aircon! I was too cold/hot/sniffly/weird dreams. 😉
Stayed in May 2024
Reviewed: 29 May 2024
Sarah
AustraliaThe pillows were all too thick, I only use thin pillows.
The hot breakfast was freshly made to order, delicious.
Stayed in May 2024
Reviewed: 29 May 2024
Michelle
AustraliaNothing
The welcome drink at check in
Stayed in May 2024
Reviewed: 28 May 2024
Emily
AustraliaComfy, clean, nice staff, free parking
Stayed in May 2024
Reviewed: 27 May 2024
Belinda
AustraliaIf I had to find a negative the parking can be a little tough and the carpeted area makes it harder to move around accessibility wise.
Loved it - it was a great location and great staff.
Stayed in April 2024
Reviewed: 24 May 2024
Yen
SingaporeNothing.
New, clean, spacious room; nice gym, good breakfast and wonderful service staffs.
Stayed in May 2024
Reviewed: 22 May 2024
Dario
AustraliaNew, clean.. and luxurious
Stayed in May 2024
Reviewed: 22 May 2024
Santhusha
Australia-
Buffet Breakfast was great! Very easy to park our car and go up to the hotel too.
Stayed in May 2024
Reviewed: 20 May 2024
Margot
AustraliaThe pillows were so hard. We didn’t use the pillow menu as we didn’t want to disturb staff but it would be good to have a variety of pillows in the room. The were 2 English breakfast teabags and lots of herbal and earl grey. It should be the other way round.
The service and feel. Good to have room service and the cafe. And the parking was so easy
Stayed in May 2024
Reviewed: 19 May 2024
Robert
AustraliaThe bathroom doors are designed with a fault – the toilet is in view from the lounge/bedroom, through a gap in the sliding glass door. The bathroom user does not have visual privacy from the other guest in the main room. Amazing for a contemporary 5-star hotel. Solution: the Pullman needs to install a simple strip of matching timber (floor to top of door) against the gap, which would then hide the gap (between the glass door and the hall wall) from people looking down the hall from the bedroom/lounge. If all the rooms are the same design, it needs this strip (in matching timber) in each room.
The quietness, cleanliness, comfortable size and high quality luxury of the room were very welcome experiences. The fabulous, warm attractive original Australian paintings at reception set the majestic and modern tone of Pullman Sydney Penrith. Fresh coffee maker in the room was greatly appreciated. Large screen for casting movies. Friendly knowledgeable staff.
Stayed in May 2024
Reviewed: 19 May 2024
Carolina
AustraliaBeautiful hotel with friendly staff. The rooms were modern and very clean. We enjoyed a complimentary cocktail at the bar. The breakfast had a variety of food and nicely presented. Again lovely, helpful staff.
Stayed in May 2024
Reviewed: 19 May 2024
Brook
AustraliaNothing
Spotless & staff were wonderful Loved my complimentary wine on checking in
Stayed in May 2024
Reviewed: 19 May 2024
Shaun
AustraliaNothing comes to mind
It was conveniently located. Extremely comfortable. Clean. Quiet.
Stayed in May 2024
Reviewed: 18 May 2024
Hannah
AustraliaThe room could have been a little bit bigger, but it wasn't that much of an issue.
The room and ensuite were modern and the bathroom was of a generous size. Although it was not an apartment with a separate bedroom, I felt there was nothing lacking. All the staff I had to do with throughout the stay were pleasant and friendly, and I also enjoyed the complimentary "bubbly" on arrival.
Stayed in May 2024
Reviewed: 17 May 2024
Sandra
AustraliaThe room was very clean and comfortable. GREAT DINNER AND BRRAKFAST.
Stayed in March 2024
Reviewed: 17 May 2024
Burke
AustraliaThe breekie,
The breakfast was ordinary, the location on the hotel was spot on
Stayed in May 2024
Reviewed: 16 May 2024
Sammantha
AustraliaDidn’t like the restaurant and food was not great.
The room was amazing and reception was great.
Stayed in May 2024
Reviewed: 15 May 2024
Chris
AustraliaThe shuttle bus costs $12 per person when an Uber to the airport is just $14. Nobody to help with luggage. Executive club was just a stool at the bar with a bit of salami and cheese - no quiet space for working or networking.
Clean, modern, close to airport
Stayed in May 2024
Reviewed: 14 May 2024
Quintal
AustraliaEverything noth6
Stayed in May 2024
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