5 Kingsway Place, 4810 Townsville, Australia
#17 of 40 hotels in Townsville
Guests' ChoiceBased on 474 hotel reviews
8.1Cleanliness
8.3
Comfort
8.3
Location
8.8
Facilities
8.2
Staff
9.0
Value for money
8.3
Free WiFi
6.8
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End of dialog contentReviewed: 8 May 2024
Aaron
New ZealandThe noisy aircons and roof fans...for such essential and cheap items to be replaced...this was disappointing.
Great location, tidy,
Stayed in May 2024
Reviewed: 25 April 2024
Mathew
AustraliaNone
Location
Stayed in April 2024
Reviewed: 14 April 2024
Sheryl
Australiathe beds weren't all that comfortable. Other than that it was all ok
the room was clean and what we expected
Stayed in April 2024
Reviewed: 28 March 2024
Fredrick
AustraliaTV was to small, pool was too small for kids to play in. Very expensive during Pink concert I suggest prices were tripled!
Location to stadium to see Pink concert.
Stayed in March 2024
Reviewed: 17 March 2024
Moranino
AustraliaMain bed was uncomfortable unfortunately.
Apartment was clean and modern. After hours check in was faultless. Location was perfect.
Stayed in March 2024
Reviewed: 20 February 2024
Kanu
United KingdomLift not functioning
Lift was not working, so I had to bring bags down 8 floors at the temperature of 30°C
Stayed in February 2024
Reviewed: 19 February 2024
Rachelle
AustraliaCentral location and friendly staff
Stayed in February 2024
Reviewed: 17 February 2024
Kate
Australiano face washer supplied with linen No Smart TV No Power point near desk for charging my laptop
Great location and restaurants nearby excellent
Stayed in February 2024
Reviewed: 7 February 2024
Lynda
AustraliaWas a full apartment, which felt spacious and open and bright. Clean, well laid out. I also liked the front desk was manned and support was available.
Stayed in February 2024
Reviewed: 18 January 2024
Catherine
AustraliaThe pool was tiny. It's barely worth having.
Stayed in January 2024
Reviewed: 31 December 2023
Deborah
AustraliaThe couch is long past its use by date.
Very secure. Great sized apartment that has absolutely everything in it that's needed for a stay.
Stayed in December 2023
Reviewed: 29 December 2023
Shamus
AustraliaDisliked nothing
Convenient located to shopping,cinema and restaurants.
Stayed in December 2023
Reviewed: 28 December 2023
Andrew
AustraliaPublic transport and taxis in Townsville are pathetic.
Nice conveniente location. Quiet for a property on a major thoroughfare. Restaurants and cinema right at your doorstep.
Stayed in December 2023
Reviewed: 27 November 2023
Jameson
AustraliaMattress was very uncomfortable and pillows/sheets weren’t the greatest in terms of comfort but rest of hotel was very nice and spacious
Stayed in November 2023
Reviewed: 9 November 2023
Lee
AustraliaLeaky toilet continually running water
Location
Stayed in November 2023
Reviewed: 5 November 2023
Upton
United KingdomA good 35 minute walk to the beach but if you enjoy walking it’s fine. Public transport is available and lots of people use the readily available scooters.
Spacious, clean, had all I needed for self catering and made my stay very comfortable.
Stayed in November 2023
Reviewed: 5 November 2023
Kah
AustraliaThe only downside was the subpar internet connection, which made simple tasks like searching on Google Maps a time-consuming process.
The reception and customer service were incredibly accommodating, swiftly resolving any issues that arose. The one-room apartment was fantastic, and the location was extremely convenient.
Stayed in October 2023
Reviewed: 29 October 2023
Rodney
AustraliaThe mattress was terrible and I felt the springs digging in. To the staff’s credit, they offered me another room with a better mattress . The ac on the balcony was super noisy and needed to trip it at the main unit to shut it down.
Location / price
Stayed in October 2023
Reviewed: 14 October 2023
Anthony
AustraliaClean good size room
Stayed in October 2023
Reviewed: 5 October 2023
Tanya
AustraliaHandy to the city,Great Size unit with everything you need for an enjoyable stay.
Stayed in October 2023
Reviewed: 1 October 2023
Catherine
AustraliaKitchen did not have a frying pan. There was a wok but everything stuck to it. Outside table was covered in dirt. Bed seemed bent and uncomfortable
The location and the price
Stayed in September 2023
Reviewed: 25 September 2023
Angela
AustraliaThe beds are starting to become springy and uncomfortable. We have stayed here a lot and I noticed the beds are failing this time around. Need new mattresses! The pool area is very poorly maintained and honestly is a waste of space. not good for families or larger groups (the pool) The hallways and stairs need a good clean, we were met with a bad smell leaving our room everyday.
the check in process is easy. The 2 bedroom apartment is great, has a washing machine and a full fridge and kitchen, which is handy for our large family attending sporting events and needing easy ways to feed the tribe. We love the secure parking and under cover garage. Walking distance to the football stadium, and its a fun walk there too with all the locals making their way to the game. Scooters are available for quick trips into the city centre. Eateries are a short walk across the car park. A cute coffee shop across the road which made really nice coffee for the early morning start.
Stayed in July 2023
Reviewed: 17 September 2023
Robin
AustraliaSize of the TV
It was a great apartment centrally located in Townsville.
Stayed in August 2023
Reviewed: 20 August 2023
Alison
AustraliaBed was so uncomfortable, springs could be felt poking into you. Staff placed a mattress topper on after first night which helped greatly.
Stayed in August 2023
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