133 Russell Street, 3000 Melbourne, Australia
#15 of 207 hotels in Melbourne
Guests' ChoiceBased on 2482 hotel reviews
8.9Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.2
Staff
9.3
Value for money
8.5
Free WiFi
9.1
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End of dialog contentReviewed: 8 May 2024
Anthony
AustraliaIt was all amazing
Everything including the staff who are so attentive
Stayed in May 2024
Reviewed: 5 May 2024
Steven
AustraliaThe TV. Constantly went in and out of reception or turned itself off randomly. Rooftop bar stopped serving food at 10pm. Midnight would be better
Very welcoming vibe The ability to open up the amenities area of the room so you could get ready and actively communicate Laying in bed while my wife showered and being able to see her silhouette through the wall Great location, easily accessible to all areas
Stayed in May 2024
Reviewed: 5 May 2024
Saraaveliz
AustraliaShower pressure was a little slow and made a funny noise. But because everything else was amazing this was a minor discomfort
Amazing customer service from Sarah at front desk. Comfortable bed had the best sleep.
Stayed in May 2024
Reviewed: 5 May 2024
Julie
AustraliaWould have liked a bench to open case on Case on floor Falling risk and not convenient
Very nice
Stayed in May 2024
Reviewed: 5 May 2024
Anthony
AustraliaJust modern, great upstairs roof top bar.. the amenities in the room are first rate
Great hotel rooms very comfortable..
Stayed in April 2024
Reviewed: 3 May 2024
Karen
AustraliaOnly one tiny thing - the mini bar had a note saying ‘dial for ice’ but no further info. It would’ve been good to include a number so it was easy. I ended up popping down to reception and staff were super helpful. We got the ice and made excellent gin and tonics - hurrah!
Great room with funky design touches, natural light and enough space so we didn’t feel cramped.
Stayed in April 2024
Reviewed: 2 May 2024
Christine
AustraliaLittle bit expensive for a single person. I was disappointed that breakfast was not included.
The bed was super comfortable
Stayed in April 2024
Reviewed: 2 May 2024
Rochelle
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 2 May 2024
Garry
AustraliaNil
We loved it , great atmosphere and facilities. The Dyson hair dryer was a bit hit.
Stayed in April 2024
Reviewed: 27 April 2024
Margot
AustraliaCheck in was very slow and the in room dining was inaccessible
Clean and beautifully appointed
Stayed in April 2024
Reviewed: 26 April 2024
Elizaveta
AustraliaGreat location, modern, clean
Stayed in April 2024
Reviewed: 25 April 2024
Lyndsey
AustraliaCar valet needs to communicate better with desk visa versa
A piece of toast with the scrambled eggs would be nice
Stayed in April 2024
Reviewed: 25 April 2024
Connie
AustraliaX
Convenient and luxe
Stayed in April 2024
Reviewed: 24 April 2024
Sylvia
New ZealandWe loved the interior, arty and sophisticated. Beautiful rooms
Stayed in April 2024
Reviewed: 23 April 2024
Jonathan
United KingdomBreakfast service a bit impersonal
Great location. Very trendy hotel Lovely staff
Stayed in April 2024
Reviewed: 22 April 2024
Natalie
AustraliaWe paid extra for an upgraded higher room, assuming that would mean a better view but we did not have a great view.
Cool style and roof top bar was a great venue
Stayed in February 2024
Reviewed: 22 April 2024
Emily
United KingdomNo windows for fresh air to come in
The style, the clean rooms
Stayed in April 2024
Reviewed: 19 April 2024
Kate
United StatesThere is only sit down breakfast in the morning; having something more casual and takeaway in the lobby (coffee and pastries?) would be ideal
Chic, well-appointed, great location
Stayed in April 2024
Reviewed: 18 April 2024
Hobson-frohock
United KingdomLimited choice in the restaurant for dinner. the deli only had chips or cibatta I would have loved a fresh salad
The room was very comfy and peaceful
Stayed in April 2024
Reviewed: 18 April 2024
Kalyakorn
ThailandThe privacy of the hotel as they do have the rooftop bar, thus the visitors tend to share the elevator of the hotel guest which seems to be a bit lack of security.
Location is great with new facilities provided
Stayed in April 2024
Reviewed: 16 April 2024
Christine
AustraliaI’m not sure if the windows are double glazed but the noise from Russell St was a little intrusive on a few occasions but that is the only thing we could fault the hotel on.
We loved everything about this hotel. Funky vibe with quirky but tasteful furniture. Rooms are spacious and bathroom was huge. Lots of provisions for your comfort and even a Dyson hairdryer to try ;) It isn’t ordinary!! Staff did anything they could to help.
Stayed in April 2024
Reviewed: 16 April 2024
Teagan
AustraliaThe bed bowed a little so I did feel it didn't support my back as well as it could.
The design and bathroom set up was amazing. Loved the vibe of the room and the view.
Stayed in April 2024
Reviewed: 15 April 2024
Gary
AustraliaTwo things - Couldn't get into the room until 2.45pm so had to wait 40mins - We were told breakfast was $30 per head, we were charged $84. Not sure what the story was, maybe not well explained.
Bed, decor, fitout and location. Overall great
Stayed in April 2024
Reviewed: 15 April 2024
Kathryn
AustraliaUnlike other hotels in the area, you can hear everything going on outside. You guys need to upgrade your windows to double or triple glazed
Stayed in April 2024
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