528 Kingsford Smith Drive, Hamilton, Hamilton, 4007 Brisbane, Australia
#106 of 143 hotels in Brisbane
Guests' ChoiceBased on 1249 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
8.6
Facilities
7.6
Staff
8.4
Value for money
8.0
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 January 2024
Paul
IndonesiaThe lift was so slow, much quicker to walk around and use the stairs. It took a while to find the bedside lamp switch. It is hidden underneath the bedside table on one and the base of the lamp on the other.
The bed was wonderful and soft for an excellent night sleep.
Stayed in January 2024
Reviewed: 21 January 2024
Angelique
AustraliaThe corridor light was on all night and made it difficult for me in particular to sleep as it shone through the door and blinds couldn't be fully closed to prevent light coming in from that side either
Good location to restaurants, very comfortable and clean
Stayed in January 2024
Reviewed: 14 January 2024
Danielle
AustraliaClose to airport
Stayed in January 2024
Reviewed: 12 January 2024
Graeme
AustraliaGood size rooms, good housekeeping, clean
Stayed in January 2024
Reviewed: 12 January 2024
Donald
AustraliaNothing
The quality of the entire facility was excellent. The lift was also a major positive factor
Stayed in January 2024
Reviewed: 9 January 2024
Kathy
AustraliaLocation excellent Friendly staff, very acommodating Clean tidy comfortable rooms They kept my car for FREE as we stayed before and after our trip! So amazing that they offere this service. It certainly made our trip much easier. Will definatley stay here again and recommend.
Stayed in December 2023
Reviewed: 3 January 2024
Perditta
AustraliaOutstanding location if you are travelling from Bne airport. Great location easy walk to restaurants and Hamilton Hotel. Helpful staff. Safe parking. Room a good size.
Stayed in December 2023
Reviewed: 2 January 2024
Carolina
AustraliaIt had one bedroom with a queen bed which could be closed with a normal bedroom door, and the other bedroom had two single beds but was right next to the living room and only had room divider doors, so it wasn't as dark and quiet as the other bedroom. The main bedroom had a very loud older style wall mounted air conditioner, but the living room had a better air conditioner, so the singles bedroom was colder. The water pressure in the shower was pretty poor.
We stayed in apartment 5 which was at the rear of the building, which we appreciated since it was quiet. The apartment was spacious and suited our needs well.
Stayed in January 2024
Reviewed: 1 January 2024
Michelle
AustraliaN/A
Nice close and convenient for overnight stay before flight.
Stayed in December 2023
Reviewed: 30 December 2023
Dorothy
AustraliaAircon next to the bed so it is blowing on you
Location was good
Stayed in December 2023
Reviewed: 29 December 2023
Graeme
AustraliaBathroom was a bit dated.
Location
Stayed in December 2023
Reviewed: 27 December 2023
Ky
AustraliaTiny bathroom & shower Toilet lid was the wrong size for the toilet & would not stay open .
Clean & Quite
Stayed in December 2023
Reviewed: 21 December 2023
Helen
New ZealandGood location
Stayed in November 2023
Reviewed: 20 December 2023
Graeme
AustraliaEasy access to my work location, clean and tidy
Stayed in December 2023
Reviewed: 18 December 2023
Annette
AustraliaN/A
Very clean and great location
Stayed in November 2023
Reviewed: 15 December 2023
Greg
SpainThe location was very convenient for visiting relatives.
Stayed in November 2023
Reviewed: 15 December 2023
Catherine
AustraliaProperty looking very tired. Needs some TLC. Ceiling fans in rooms would be great to circulate the air as aircon was too cold at night but we needed it on for airflow.
Convenient to airport Coffee shops and restaurants walking distance
Stayed in December 2023
Reviewed: 14 December 2023
Nik
AustraliaThe room and hotel overall definitely are in need of a bit of TLC. Everything is outdated and showing signs of wear and tear.
Conveniently located in Hamilton within walking distance to the restaurants and the ferry wharf. The room was very spacious with a fully equipped kitchenette.
Stayed in December 2023
Reviewed: 14 December 2023
Cheryl
AustraliaToo much light entering the room from outside made sleeping difficult. The curtains simply didn't do the job. The aircon was unreliable and seemed to turn itself off despite the heat in the room. The windows did open but the noise from outside made keeping windows open impossible.
Easy check-in. Good location close to Portside/airport. Quite nice room, very clean.
Stayed in December 2023
Reviewed: 13 December 2023
Lamont
New ZealandCockroches walking the wall
Nice set out
Stayed in December 2023
Reviewed: 11 December 2023
Diane
AustraliaOur room this time was looking a little tired, cracks in the walls but still pleasant
Location, comfy bed, clean
Stayed in December 2023
Reviewed: 7 December 2023
Rache
AustraliaThe shower had leaked into the room so the carpet was damp and the room was musty
Great location, friendly helpful staff
Stayed in November 2023
Reviewed: 6 December 2023
Sarah
AustraliaStaff were helpful and facilities were spotless
Stayed in November 2023
Reviewed: 5 December 2023
Carol
AustraliaStill waiting for tax invoice
Stayed in December 2023
Reviewed: 4 December 2023
Terri
AustraliaNothing
Convenient for our travels and comfortable
Stayed in October 2023
Füssen, Germany
Sonoma, USA
Dallgow, Germany
Crans-Montana, Switzerland
Cannes, France
Dambulla, Sri Lanka
Talsi, Latvia
Ustka, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content