152 Jubilee Highway West, 5290 Mount Gambier, Australia
#5 of 17 hotels in Mount Gambier
Guests' ChoiceBased on 1115 hotel reviews
8.2Cleanliness
8.9
Comfort
8.8
Location
8.5
Facilities
8.3
Staff
8.9
Value for money
8.2
Free WiFi
7.2
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End of dialog contentReviewed: 27 August 2023
Jill
AustraliaCouldn't get heater to work, too late to tell reception, 1 thin extra blanket, not enough blankets on the bed so we froze. No toilet brush in bathroom.
Very clean, comfy lounge
Stayed in August 2023
Reviewed: 23 August 2023
Mark
AustraliaAll good
Spacious room, excellent shower, comfortable bed , helpful staff
Stayed in August 2023
Reviewed: 17 August 2023
Frederick
AustraliaPillows were like sandbags :-)
Clean, spacious, good shower
Stayed in August 2023
Reviewed: 28 July 2023
Nazeer
AustraliaLocation and able to park infront of your room. Nice and quiet. The room was spacious.
Stayed in July 2023
Reviewed: 23 July 2023
Kaur
AustraliaNo Microwave & plates in room
Room spacious
Stayed in July 2023
Reviewed: 20 July 2023
Hunt
Australiathe shower water leaking everywhere due to poor design
it was clean and new, the shower design was poor as water leaks out into the basin adjacent, it was very hard to keep the area dry, we used all the towels provided to manage the wetness. The staff was lovely, they went through the trouble of returning a bracelet my daughter left behind. room service food was great.
Stayed in July 2023
Reviewed: 15 July 2023
Joseph
Australiano microwave, can't make some very basic things
clean room, good bed, and they upgrade me for no extra cost, also the gym is good but they didn't advertise enough
Stayed in July 2023
Reviewed: 2 July 2023
Kaitlyn
AustraliaNo activities or place to run around for the kids, but this is easy to check before you book. The walls are thin
Good sized room, parking available and bath for the kids. Staff were friendly.
Stayed in June 2023
Reviewed: 2 July 2023
Kaitlyn
AustraliaThey closed some of the facilities early, like the gym. It could be open for guests at night (after 7pm). The bathrooms are dated and more run down than shown in the pictures.
It was good sized rooms, decent location and fair quality. The staff were good! They returned a kindle we left in the room quickly and their communication was great.
Stayed in June 2023
Reviewed: 27 June 2023
Melissa
Australiathe shower was awful, no water pressure. the towels were grey and old but soft. wasn’t easy to find wifi password Netflix didn’t work in one room
The room was a great size and clean.
Stayed in June 2023
Reviewed: 25 June 2023
Pamela
AustraliaOwner/manager was extremely rude and dismissive. Bed left me with a bad back
Staff were lovely, accommodating, and friendly. Room was large
Stayed in June 2023
Reviewed: 25 June 2023
Tiffany
Australiaroom service
Stayed in June 2023
Reviewed: 16 June 2023
Sue
AustraliaThe laundry was wonderful, huge machines. What needed improvement was the lighting outside the laundry it was quite dangerous! It was so dark with no lighting. Just sensor lights would do the trick.
The rooms were fantastic! So big and spacious. Fantastic shower hot with great pressure.
Stayed in June 2023
Reviewed: 12 June 2023
Jones
AustraliaThe pillows were a little uncomfortable (too hard but that is a personal preference). Disappointed that the kitchen wasn't serving the buffet breakfast as the room service option wasn't as appealing.
The room was spacious and very comfortable. The ensuite was very clean and the shower was amazing.
Stayed in June 2023
Reviewed: 12 June 2023
Les
AustraliaVery comfortable beds, spacious rooms lovely big bathroom with a bath as well, awesome.
Stayed in June 2023
Reviewed: 7 June 2023
Anne
AustraliaThe room size was great. It was nice to have a separate area to sit in with another TV. The updated bathroom was large and very clean. The restaurant was fantastic also - small menu but amazing food.
Stayed in April 2023
Reviewed: 31 May 2023
Peter
AustraliaNo facilities, e.g., kettle, toaster, microwave or refrigerator, which would have been nice. Didn't need a room as large as it was, but it was nice
Nice room comfortable bed, very large room.
Stayed in March 2023
Reviewed: 31 May 2023
Steve
AustraliaNothing
Great sized room for a family! Lovely recently renovated room, comfortable beds, all round great stay.
Stayed in May 2023
Reviewed: 25 May 2023
Susan
AustraliaA bit dated, needs an update. No toaster, cutlery or crockery for breakfast.
Big room, big bathroom with bath. Comfortable bed. Laundry facilities for guests. Plenty of spacious parking. We had a room at the back which was very quiet.
Stayed in May 2023
Reviewed: 25 May 2023
Joe
AustraliaFound it strange that the desk had no direct power point (was jammed next to the wardrobe around the corner) required to draft reports at the end of each day. Wardrobe was very small - had business clothes that needed to hang. TV was not viewable from the bed. No heating in the bathroom as weather was a cold and damp at the time.
Was located near work. Comfortable with well-appointed bathroom. Large spaces. Good bed. Very clean. Staff were patient, attentive, hospitable and very supportive.
Stayed in May 2023
Reviewed: 22 May 2023
Janine
AustraliaThere was no microwave. Floor tiles in bathroom are a little bit slippery. Hair-dryer hasn't been electronic tested since 2020.
Good size room. Comfy soft bed. All looked clean etc.
Stayed in May 2023
Reviewed: 21 May 2023
Thi
AustraliaRoom was refurbished, very nice and clean
Stayed in May 2023
Reviewed: 19 May 2023
William
AustraliaNothing to complain about.
Spacious room, comfortable bed. Very clean
Stayed in May 2023
Reviewed: 12 May 2023
Anthony
Australiaclean room,well situated. quiet. great restraunt.
Stayed in May 2023
Reviewed: 9 May 2023
Dianne
AustraliaDidn’t have a toaster.
It was very spacious and clean
Stayed in May 2023
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