20 Park St, 2444 Port Macquarie, Australia
#13 of 34 hotels in Port Macquarie
Guests' ChoiceBased on 1933 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.6
Staff
8.8
Value for money
7.6
Free WiFi
8.0
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End of dialog contentReviewed: 29 April 2024
Hillis
AustraliaLocation was great for our family with cafe and shops close by
Stayed in April 2024
Reviewed: 29 April 2024
Jo
AustraliaBar closed at 9pm!
Spacious room, comfortable beds, lovely pool areA
Stayed in April 2024
Reviewed: 28 April 2024
Stephen
AustraliaIn general, the property was good. However, the room we stayed in was looking a bit ‘tired’. The bathroom did had water damage to the bottom, wood and paint was peeling. The air con worked however became very noisy in the early hours of the morning - requiring us to turn it off/on to rectify. The property is very nice however I might suggest there needs to be a little attention to detail on some of the room aspects.
The property was clean and well appointed. It was close to amenities and provided easy access.
Stayed in April 2024
Reviewed: 26 April 2024
Cass
AustraliaUnfortunately the air con sounded like a jet about to take off and it was so hot in our room. It was extremely loud and the entire family couldn’t sleep & we had a 6 hr drive the next day. The linen was also so crisp that it was like cardboard. When we mentioned the ridiculously loud aircon, staff just said sorry about that and offered nothing more.
Great location, great pool, great restaurant & bar.
Stayed in April 2024
Reviewed: 22 April 2024
Sarah
AustraliaGot told that I was being upgrade to pool/garden room. But found that I was on the second floor, no where near the pool.
Stayed in April 2024
Reviewed: 22 April 2024
Carolina
AustraliaBeautiful aspect, style and location
Stayed in April 2024
Reviewed: 21 April 2024
Roberto
AustraliaThe rooms were a bit dated compare to the rest of the complex
Loved the location and the ventue
Stayed in March 2024
Reviewed: 20 April 2024
William
AustraliaThe abovementioned plus the tea and coffee kept in out of the normal way place
The location was very nice and this is top of list of staying there however guests paying for car park a bit rich and the place needs a good paint job especially corridor also bed sags
Stayed in April 2024
Reviewed: 8 April 2024
Ben
AustraliaRoom fittings look and feel decidedly “cheap” given the cost to stay, you’re definitely not paying for the room. Price charged significantly exceeds some premium hotels in other locations that are much better appointed. Price likely driven by lack of competition nearby.
Great pool area, friendly staff. Short walk into centre.
Stayed in April 2024
Reviewed: 6 April 2024
Graham
United KingdomNothing at all. Couldn’t fault it.
Lovely modern room. Superb pool. Plenty of sun loungers and easy access to the bar. Staff excellent.
Stayed in April 2024
Reviewed: 6 April 2024
Lee
AustraliaNot really much to comment on. Having to pay extra for parking was a minor annoyance, given the price of the rooms.
Excellent hotel, decor and facilities in a great location.
Stayed in April 2024
Reviewed: 5 April 2024
Jessie
Australiasingle bed mattress too soft, not comfortable.
nice,clean ,friendly staff.
Stayed in April 2024
Reviewed: 4 April 2024
Mardi
AustraliaThere are some nasty stains on the carpet in the hallway and the upholstery in the suite. The whole place needs to be updated with fresh paint and new carpet and decent artwork.
The executive suite is well-positioned and spacious. Bed large and comfortable. Restaurant serves a nice meal, but service was slow. Also, they now charge patrons for car parking.
Stayed in April 2024
Reviewed: 3 April 2024
Nicole
United KingdomNothing
Very spacious and airy.
Stayed in March 2024
Reviewed: 2 April 2024
Ashleigh
Australiawe didn't like the new pay for parking, this isn't the first time we have stayed at sails and we just found the additional fee that wasn't mentioned until you are at the boom gate and understand other members of the public use it and this is a way to deter non guests using it and not using the facilities but for staying hotel guests it should be validated.
Room was lovely looking over the garden and everything we needed was in walking distance. Staff were accomodating and had the cot set up and ready on arrival.
Stayed in March 2024
Reviewed: 1 April 2024
Monique
AustraliaOur room, it smelt damp, the towel rail was precariously falling off the wall, the shower was sooo narrow and shower head very low. Just not the best room for the money we paid I thought
Felt very welcome, very lovely and accommodating staff. It’s a lovely hotel
Stayed in April 2024
Reviewed: 28 March 2024
Bernice
AustraliaAircon in room was not working
Breakfast buffet
Stayed in March 2024
Reviewed: 27 March 2024
Doug
CanadaSuper duper mega bright lights in room.
Great location, friendly & professional staff, clean & large room.
Stayed in February 2024
Reviewed: 22 March 2024
Dd
United KingdomLovely hotel and staff were pleasant. Had a quick snack in the bar which also very nice. Overall happy with our choice in choosing Sails
Stayed in March 2024
Reviewed: 21 March 2024
Zoe
AustraliaBeds weren’t very good.
Great location, rooms were clean and spacious. Pool was lovely. Room service and dinner was great.
Stayed in March 2024
Reviewed: 17 March 2024
Mantee
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 15 March 2024
Zac
AustraliaThe wifi needs to be boosted around the property as i couldn’t work in the bar area.
Stayed in March 2024
Reviewed: 13 March 2024
Rodney
AustraliaThe breakfast was good as was the location
Stayed in March 2024
Reviewed: 12 March 2024
Daniel
CyprusProbably specific to our room but the sink had been moved due to a crack but the tap barely reached the bowl, washing your hands/ face wasn’t really possible. Paid parking of $10 a day for guests staying at the hotel I found strange. Overall very happy just a couple of notes
Staff were very friendly and the place was clean!
Stayed in March 2024
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