20 Park St, 2444 Port Macquarie, Australia
#13 of 33 hotels in Port Macquarie
Guests' ChoiceBased on 1945 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.6
Staff
8.8
Value for money
7.6
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Desiree
CanadaRydges card machine wasn’t working properly so thag was annoying but the staff was good about it and let us finish paying the following morning.
Great location, beautiful view and friendly staff. We would definitely use the hotel again. The pool area and temperature was fantastic.
Stayed in May 2024
Reviewed: 13 May 2024
Iswara
IndonesiaBed was a bit small for the single bed
Location
Stayed in May 2024
Reviewed: 13 May 2024
Marjorie
AustraliaBreakfast ok but food was cold which should have been hot
Stayed in May 2024
Reviewed: 12 May 2024
Connell
AustraliaA little expensive
Great location and very comfortable beds!
Stayed in May 2024
Reviewed: 11 May 2024
Graham
AustraliaGreat location
Stayed in May 2024
Reviewed: 10 May 2024
Mathew
AustraliaPrice per night was outrageous
Great location
Stayed in May 2024
Reviewed: 9 May 2024
Robyn
AustraliaThe chairs in the bar area have got to be the most uncomfortable that I have ever sat in!
Beautiful location and outlook
Stayed in May 2024
Reviewed: 7 May 2024
David
AustraliaThe aircon in the room didn’t work. Thats the only issue. Easy fix
Location amazing!! The pool and facilities are really nice. Great views. The reception are is very open, but also warm and welcoming.
Stayed in May 2024
Reviewed: 4 May 2024
Lisa
AustraliaThe tiny bathrooms were in serious need of updating, so to the general room decor which is looking a bit grubby and tired.
The location and the pool were great
Stayed in May 2024
Reviewed: 3 May 2024
Ross
AustraliaPaying for parking, after paying $380 a night for accommodation. Would not recommend.
Location
Stayed in May 2024
Reviewed: 3 May 2024
Helena
United Kingdompaying for parking
outlook of the rooms
Stayed in April 2024
Reviewed: 3 May 2024
Stephen
Australiahand held shower
very spacious room, comfortable bed.
Stayed in May 2024
Reviewed: 2 May 2024
Kerry
AustraliaRoom dated. Paint peeling off door in bathroom. Noise from next door room late into night.
Staff very engaged. Restaurant expensive but food was good.
Stayed in May 2024
Reviewed: 30 April 2024
Phuntsok
AustraliaAir was not working
It was so good
Stayed in April 2024
Reviewed: 29 April 2024
Hillis
AustraliaLocation was great for our family with cafe and shops close by
Stayed in April 2024
Reviewed: 29 April 2024
Jo
AustraliaBar closed at 9pm!
Spacious room, comfortable beds, lovely pool areA
Stayed in April 2024
Reviewed: 28 April 2024
Stephen
AustraliaIn general, the property was good. However, the room we stayed in was looking a bit ‘tired’. The bathroom did had water damage to the bottom, wood and paint was peeling. The air con worked however became very noisy in the early hours of the morning - requiring us to turn it off/on to rectify. The property is very nice however I might suggest there needs to be a little attention to detail on some of the room aspects.
The property was clean and well appointed. It was close to amenities and provided easy access.
Stayed in April 2024
Reviewed: 26 April 2024
Cass
AustraliaUnfortunately the air con sounded like a jet about to take off and it was so hot in our room. It was extremely loud and the entire family couldn’t sleep & we had a 6 hr drive the next day. The linen was also so crisp that it was like cardboard. When we mentioned the ridiculously loud aircon, staff just said sorry about that and offered nothing more.
Great location, great pool, great restaurant & bar.
Stayed in April 2024
Reviewed: 22 April 2024
Sarah
AustraliaGot told that I was being upgrade to pool/garden room. But found that I was on the second floor, no where near the pool.
Stayed in April 2024
Reviewed: 22 April 2024
Carolina
AustraliaBeautiful aspect, style and location
Stayed in April 2024
Reviewed: 21 April 2024
Roberto
AustraliaThe rooms were a bit dated compare to the rest of the complex
Loved the location and the ventue
Stayed in March 2024
Reviewed: 20 April 2024
William
AustraliaThe abovementioned plus the tea and coffee kept in out of the normal way place
The location was very nice and this is top of list of staying there however guests paying for car park a bit rich and the place needs a good paint job especially corridor also bed sags
Stayed in April 2024
Reviewed: 8 April 2024
Ben
AustraliaRoom fittings look and feel decidedly “cheap” given the cost to stay, you’re definitely not paying for the room. Price charged significantly exceeds some premium hotels in other locations that are much better appointed. Price likely driven by lack of competition nearby.
Great pool area, friendly staff. Short walk into centre.
Stayed in April 2024
Reviewed: 6 April 2024
Graham
United KingdomNothing at all. Couldn’t fault it.
Lovely modern room. Superb pool. Plenty of sun loungers and easy access to the bar. Staff excellent.
Stayed in April 2024
Chitenay, France
Villa Gesell, Argentina
Vounós, Greece
Chaweng, Thailand
Dudzele, Belgium
Belgrade, Serbia
Bergamo, Italy
Jerusalem, Israel
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content