Because the screens didn’t lock we had to close all the doors and windows at night There’s no aircon.

The property has a beautiful lawn that is the only thing between the apartment and the beach. We stayed on the ground floor and enjoyed throwing open the doors and relaxing to the sounds of the ocean. We saw dolphins catching waves with the surfers.

Stayed in April 2024

The cleanliness - bugs around Broken toilet - were not able to fix until after our stay No extra bed like listed in ad No air conditioning - not specifically mentioned

The views, The location, The layout

Stayed in March 2024

Fans in lounge room would have been good

Location

Stayed in March 2024

No A/C Bathrooms a bit run down.

Views

Stayed in January 2024

Quite easily the biggest downer was the customer service. Booking.com says "price for 5 people" but as of October 2023, showed a Queen bed, 2 double beds and a futon, which makes it look like 8 people can sleep at the property but when I went to confirm with management a week prior to our stay, I was told that "Booking.com can be a little tricky" and it's a max 5 person place. I could not find anywhere on the site that it was max 5, but the main issue was that there was no accountability by management for the poor information on the website and the responses both on email and over the phone were very blunt, unapologetic and annoyed... I had invited another couple based on the incorrect info and they had already paid but there was no attempt to understand the position I was in or do anything about their mistake, let alone any genuine concern. So one of the couples brought a floor mattress after paying a third of the price... I could totally have forgiven the whole thing and would never have mentioned this in the review if they had handled it correctly, but it was such poor management on their part. and unfortunately gave a sour taste to the whole experience.

The location is amazing and because of the generous windows you get an amazing vista of the ocean from many parts of the property. The place looked very classy despite a few little touch ups needed here and there. The property has a lovely holiday home feel. I certainly would not call it luxury, but it is very, very nice. Kitchen was well equipped and the place generally had very good facilities such as a washer, dryer, iron, hair dryer etc. Very convenient access through lock box and the TV was good as well - some people are complaining about no free to air TV but I didn't realise people watched TV anymore! Phone reception is admittedly pretty much non-existent, but the wifi made up for it.

Stayed in November 2023

No normal TV reception.

Great location, clean.

Stayed in October 2023

If there were security screens in the unit, it would allow the windows and sliding doors to be open at night to let the fresh air in and the sound of the surf to lull you to sleep. Because this was not the case, unfortunately, the rooms became hot and stuffy. If these were installed, it would make this a perfect unit.

What an idyllic location! Spectacular views greet you from the unit! It was a wonderful experience to lay on the bed and watch the magnificent whales play around in the ocean. This unit is perfectly located to the beach, the coastal walks and to the shops in the town centre. Everything was as described and the unit had everything required for a very comfortable stay. The high ceilings gave a great feeling of spaciousness and light. The unit was clean and inviting which offered a calm and relaxing space. The many plants surrounding the units gave it a fresh outlook and the children, with the encouragement from the resident gardener, enjoyed picking some tasty blueberries from the trees. The children also enjoyed playing on the grassed area in front of the unit to fly a kite and to chase bubbles and balls. When we had a minor problem, it was addressed quickly and it was rectified. We were very happy with our stay.

Stayed in October 2023

No exhaust fans in bathroom, white lights

Location location location!!! Incredible views, outdoor areas and 2 bathrooms.

Stayed in October 2023

Not having security screens on ground level windows so you could have windows open at night for ventilation. As no a/c in unit I can imagine this would be an issue in summer.

Brilliant location and view Very comfortable setup

Stayed in September 2023

No TV access and Netflix program titles were in Spanish.

Great location and view. Excellent boardwalk to headland and town centre.

Stayed in September 2023

would be good to have a heater there. at that time of year some nights were cold . the clothes dryer was not working

location, view

Stayed in July 2023

The location was fantastic. Views to the ocean and hearing the waves was lovely. Close to walking pathways and boardwalks and the beach.

Stayed in August 2023

The outdoor area needs some more comfortable furniture , for such a beautiful spot sitting in the metal chairs doesnt do it justice. The only other comment would be that there is no air conditioning at all in the apartment and being almost winter it was starting to get cold in there particularly for some people from a warmer climate , would imagine it would be hot in Summer too and the only fan is in the bedroom.

Location was excellent and close to everything , perfect in that sense.

Stayed in May 2023

The door on the shower would not close. The flushing button on the toilet did not shut off. No free to air TV, so we had to use our own streaming services. The cutlery and crockery was below standard for a luxury stay. We could not find the BBQ. The place was very clean but felt tired.

the views were magnificent

Stayed in May 2023

Parking was a little tricky with a big car

The location was amazing and the rooms were all spacious

Stayed in July 2022

Apartment was dated

Location was quiet and views were amazing.

Stayed in July 2021

The property felt like it needed some love/money put back into it. Furnishings were all a bit sad needing an up grade but that said maybe if it was upgraded then so would the price.

The view was amazing from the bedroom and lounge room. Lovely quiet location. Great place for kids.

Stayed in May 2021

Kitchen equipment needs a good assessment and update. Lounge needs bigger tv and a standard light. Seat covers on outdoor furniture need replacing urgently.

Great position overlooking beach and waves. Short walk to shops and a nice walk to the Headland. Very comfortable beds. People around units friendly. Mid way clean and full linen change fabulous.

Stayed in May 2021

No real complaints

The location was just amazing, stunning views of the sea and the apartment was very spacious with very comfy beds.

Stayed in April 2024

N/a

The apartment is in a great location just above Lennox Head beach and very close to the coastal walkway and town centre. It was spacious, very clean and comfortable. We had access to a lock up garage too.

Stayed in April 2024

Could of had more ceiling fans + air conditioning

Location was great

Stayed in November 2023

To start with very bad odour when entering to the house and felt like we were living in a haunted house There were many weird noises came at night and that is not a good place to stay with the kids This accommodation is definitely not worth of money we have paid and very disappointed with the quality you did explained in your website Bathrooms were not up to standard as using them were disgusting Both beds were not comfortable and all the quilt were not cleaned…stains marks all over them and very very disgusted to use It is very funny to see why they left half empty soap and hand washing bottles to use and there aren't any good thing we could see from this stay There were cockroaches all over the place and we had to throw our foods especially our kids foods and we have proof for all of those Beds and the couch were not cleaned as there were dust came from the quilts when using them There was a very bad smell came from the main bedroom’s toilet and we couldn’t sleep We have proof as videos and photos for all of those if you required We never book again from booking.com as all of those informations you did provided through your website was fake and we paid huge amount of money to spend our holiday and because we trusted your service,it was ruined completely We truly expected a better service from your website an thank you for giving us the worst experience we ever had We definitely not recommend anyone to book from booking.com as this experience is the worst We will spread word of mouth about this experience with our community and friends as we dont want anyone to experience what we went through

Only the Location

Stayed in October 2023

Needs AC.

The place is so clean and view from the patio is incredible!

Stayed in September 2023

Very poor TV - restricted to one channel and that required complex manipulation of the remote. There were no instructions about how to use the TV, none at all - very poor!

Location

Stayed in June 2023