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  5. Reviews of The Sebel Quay West Suites Sydney

Reviews of The Sebel Quay West Suites Sydney 5 stars

98 Gloucester Street, The Rocks, Sydney CBD, 2000 Sydney, Australia

#33 of 325 hotels in Sydney

Guests' Choice

Review score

Based on 1587 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.6

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 30 April 2024

    10
    Made my holiday stress free thank you very much.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Harbour Bridge View
    • Stayed 1 night
    • Submitted via mobile

    Stayed 1 night had a cruise booked, arrived early staff was great stored luggage until check in. Breakfast was included which was sensational , the room had views of the harbour bridge and opera house. The morning of the cruise staff was great once again stored luggage until we were able to board the ship. Whenever I cruise from Sydney will definitely stay here.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Amazing 180' views of Harbour Bridge and Opera House, location is fantastic with warm friendly staff
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Apartment with Harbour View
    • Stayed 2 nights

    The rooms are run down a little, with water damaged ceilings and few stains here and there on carpets. Two bedroom apartments very well used, again, which a fresh paint and re-carpeting would help. Doesn't match the price charged to be fair but the views are amazing, so a balance (if you can ignore stains and baby cockroaches appearing near bins which Sydney has a problem within most Hotels so not the Sebel alone). Luckily we only seen one, and took care of it with no other creatures making there way into our luggage!

    Location is fantastic, with easy access to George Street via lifts that drop you down to ground level as you are elevated with amazing views (depending on room type) of the Sydney Harbour including bridge and opera house. Beds were comfortable. Staff were exceptional and very nice, easy check in and great room service. Nice lounge facilities and bar/restaurant with happy hour prices to accommodate prices.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Excellent Sydney stay
    • Couple
    • Premium King Apartment with City View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Excellent location, all mod con available. No Sydney H bridge or Opera H, still gets water view from our room. Clean room with new towels daily. Excellent and friendly staff service, no fuss. Will come back and recommended.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with City View
    • Stayed 1 night
    • Submitted via mobile

    Pool, happy hour

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Great short stay in the city with the family. Location was amazing, room was comfortable & clean
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment with City View
    • Stayed 1 night
    • Submitted via mobile

    Location was great, room was comfortable & clean

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment with Harbour View
    • Stayed 4 nights
    • Submitted via mobile

    The view from our suite was incredible. From the beautiful sunrise each morning to the city lights over the harbor at night, it was everything we could have imagined.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    We enjoyed our stay and found the staff extremely helpful.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Harbour Bridge View
    • Stayed 7 nights
    • Submitted via mobile

    There should definitely be a rail around the spa and to the edge of the pool. It’s a slippery surface . There needs to be a message to guests to enter the property from the street below . We saw many people dragging their suitcases up the hill like us.

    The views from the room from The Sydney Harbour Bridge to The Opera House are fantastic. The rooms are sunny, spacious and comfortable. The kitchen and laundry facilities are excellent.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment with Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    Excellent attention by staff. Exceptional view!

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment with Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    None

    Great view and convenient to everywhere.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with City View
    • Stayed 1 night
    • Submitted via mobile

    The room service fee was a little high.

    I liked that it was Al la carte breakfast instead of a buffet.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium King Apartment with City View
    • Stayed 2 nights
    • Submitted via mobile

    Bath tub is tiny for tall people and a little dated but hardly a negative

    Location was amazing, great value for money. Fully equipped kitchen, indoor pool, staff were excellent and so helpful. The actual room was huge, great views of Darling Harbour and the Bridge from our budget room too

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Best view in Sydney with access to everything
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment with Harbour View
    • Stayed 1 night
    • Submitted via mobile

    Pillows and leaving

    View and pool

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment with Harbour View
    • Stayed 4 nights
    • Submitted via mobile

    We noticed the road noise was loud. Even with the windows closed. Great happy hour. But there do not utilise the spectacular view of the harbour. There should put a bar at pool level. Over looking the harbour

    The rooms where very clean and comfortable.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    We just used it to sleep, all good
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment with City View
    • Stayed 2 nights
    • Submitted via mobile

    Our room’s carpet was super old and frayed. Just looked dated

    Location

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Harbour Bridge View
    • Stayed 1 night
    • Submitted via mobile

    Power socket hanging out the wall Main toilet- lids couldn’t stay open

    The view Location Friendly staff

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Great stay, very comfortable apartment.
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Apartment with Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    Wi-Fi poor.

    Excellent location, fantastic views of the harbour.

    Stayed in February 2024

  • Reviewed: 16 April 2024

    10
    Loved this place - enormous and luxurious suite with fabulous views.
    • Leisure trip
    • Couple
    • Premium King Apartment with City View
    • Stayed 1 night

    Nothing really

    Fabulous location overlooking harbour and Opera House, which was only a short walk away. We had an enormous and very comfortable apartment. Very nice restaurant in the building.

    Stayed in February 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Harbour Bridge View
    • Stayed 1 night
    • Submitted via mobile

    The walk uphill & downhill with heavy suitcases. The evening dinner was only ok

    The view was fantastic, our 2 bedroom apartment was very comfortable, nice bathroom products.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Comfortable stay in Sydney CBD in a great location
    • Leisure trip
    • Couple
    • Premium King Apartment with City View
    • Stayed 2 nights
    • Submitted via mobile

    It’s a minor point but parking was not easy. Valet parking works out as better value if you need to come and go.

    Great location in the Sydney CBD. The suite was lovely and spacious. Hotel had all amenities including pool and gym. Close to Circular Quay, The Rocks and restaurants in the city.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Harbour Bridge View
    • Stayed 2 nights
    • Submitted via mobile

    Great apartment in the perfect location. Would stay there again.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Amazing views, great location, very friendly and welcoming staff. A very comfortable stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Harbour Bridge View
    • Stayed 4 nights
    • Submitted via mobile

    A little dated

    The location is great, easy access to transport and for walking

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    We liked Sydney and the hotel was in the right location for what we wanted to do.
    • Leisure trip
    • Couple
    • Deluxe Two-Bedroom Apartment with Harbour View
    • Stayed 3 nights

    This hotel was indicated to be a five star property, but it just wasn't. It should be accurately listed with four stars. One of the reasons we chose this hotel was for the onsite restaurant and bar. For Easter weekend, and without notice to expected guests, the bar was closed and the restaurant was closed, except for breakfast. Had we known, we would have stayed somewhere else. Even though the bar and restaurant were closed, there was a placard in front of the hotel the entire weekend inviting people to come in for the restaurant and bar. Maybe it was the weekend, but the staff we interacted with left us with the impression they were doing us a favor rather than wanting to provide good service. At breakfast, coffee was expensive and refills were not included. The gym was a disappointment - too small - and we chose not to use it.

    We had the two bedroom apartment. It was very nice. The beds and bedding were good, and the place was clean. The location was perfect for access to the Sydney Opera House the the Sydney Harbor Bridge. The view was fabulous as shown in the pictures. We would stay here again just for the view.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with City View
    • Stayed 3 nights
    • Submitted via mobile

    Brilliant hotel in a terrific location for the sights and transport. Less than a 5 minute walk to circular Quay and opera house. Staff are incredible. So helpful and couldn't do enough to entertain our 2 children after a long flight.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    This place was extremely comfortable with outstanding views and wonderful location.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment with Harbour View
    • Stayed 4 nights
    • Submitted via mobile

    We stayed in the 2 bedroom units with a harbor view and it was perfect. We had plenty of room and that view was unbelievable! We were close to everything.

    Stayed in March 2024

Showing 1 – 25

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