No wifi as there was a cable issue

Clean

Stayed in May 2024

The room was clean and felt nice however there were some food pieces on the carpets left from previous guests and it felt like it could do with a deeper clean. Some marks on the carpet and a burn mark on the bath (which of course were not the hotels doing). The dishwasher wouldn’t work, although we didn’t stay long enough to contact the hotel to request what was going on. It was all pretty minor-for a newly refurbished room there was grout missing in the tiling bath, and the plugs were on a crooked angle. I think with these minor fixes you couldn’t really pick on much else!

Upon arrival we were greeted by a lovely concierge who later helped us with finding a beautiful breakfast. The staff were all friendly, and the entry is beautiful. We were upgraded to a refurbished room/2 bed apartment which had the most lovely view of both the Sydney harbour bridge and the opera house! The hotel was well appointed within the city, tastefully decorated and was even ready for us early which means we could drop our bags straight off to our rooms before starting out for the day. Must say… the pool and spa were lovely too!

Stayed in May 2024

Breakfast was lovely but cold both days we ordered

The view was unbelievable. Apartment met all our expectations.

Stayed in May 2024

Spectacular views! Great location.

Stayed in May 2024

I couldn't find the microwave?? Everything else was perfect.

I was upgraded upon arrival from a 1 bedroom apartment to a 2 bedroom apartment. The rooms were large, the amenities great and the kitchen well stocked. We loved the happy hour. Perfect location for the hotel and the view from the room was amazing.

Stayed in May 2024

The property is a bit up on hill which may not be ideal for older people, but we do not have any issue

Room with kitchen and laundry machine was very convenient

Stayed in April 2024

Nothing everything was great, maybe a little pricey for one night through the week

Very clean, comfy, perfect location and lovely staff

Stayed in April 2024

The climb up the hill was a challenge, but fortunately, only 2 blocks long. Great for a youngster, less so for a senior. The view from the 8th floor was simply other high-rise buildings, but then we didn't stay in much.

Access to Circular Quay, trains, trams, and ferries was awesome. An ample kitchen was available, as was laundry equipment. Bathroom and shower were ample. Bed was large and very comfortable. When we had issues, e.g., the TV, the staff quickly resolved them. The cleaning staff did an excellent job. The staff for check-in and check-out were pleasant and helpful.

Stayed in May 2024

Spacious, clean and staff were very friendly.

Stayed in May 2024

The view was excellent and I really liked that I had a balcony I could walk out on. Whilst the room was a little tired it was still very comfortable. The loaction was excellent.

Stayed in May 2024

The pool had a glass viewing platform from the side which made the water look unfiltered . Access stairwell had an unpleasant smell.

Excellent views and good location

Stayed in April 2024

Nothing

The staff at check in were personable and friendly and went out of their way to make sure we were looked after.

Stayed in May 2024

Couldn’t adjust air conditioner

Great location , amazing pool and spa / sauna area

Stayed in May 2024

Everything

This was our first trip to Sydney - I was hoping for accommodation with a view of the iconic harbour and came across The Sebel Quay West Suites on booking.com - harbour view apartment looked amazing and hoped it lived up to exoectations. . We arrived in the harbour on a cruise ship and scoured the city landscape from the deck hoping to spot our chosen hotel but failing to match the picture on booking .com with our view we remained skeptics that our harbour view would live up to expectations - how wrong we were - our room was on the 22nd floor- as we entered the apartment I shed a tear - the view was totally spectacular - the apartment immaculate , exceptionally well appointed and totally exceeded our expectations - the location in The Rocks area from our point of view was perfect - a few minutes walk from Circular Quay where we could jump on the Ferry’s, a stones throw from the Opera House and surrounded by vibrant bars and restaurants . The staff at the Sebel are fantastic - so friendly and helpful - we had a truly memorable stay - our ambition is a return trip to Sydney as we loved it so much and we would choose to stay at the Sebel Quay West Suites with Harbour View every time - totally exceeded our expectations.

Stayed in April 2024

Need to have chairs on balconys

Place is Centrally located in "THE ROCKS" room has picture perfect vies of Opera House and Harbor bridge. We could not wait to get back to the room to enjoy a snack and beverage from 2 balconies. Place had 2 rooms living room/ fridge/ microwave and bedroom both had balconies with stunning harbor views. Ther is a washer and Dryer room which made it convenient for our stay. it is more of apartment than a hotel room. Even though they VERY UN-TACTFULLY have mini bar and snacks to tempt you in effort to make a few extra bucks on your stay(they say for "guest convenience", I say "SAMELESS/SELF SERVING" money grab). They have some attendant comes in your room twice a day to check on smacks and beverages you take. There is a convenient store with all snacks and beverages and more 100 feet from hotel if you need it. 5 min walk to circular key or 10 min to Harbor Bridge. You can fall asleep and wake up to Harbor Bridge views from your bed!! (we had room 1205)

Stayed in May 2024

N/A

Location is amazing, the view incredible and very clean place will defeneitly book it again

Stayed in April 2024

Stepping into the raised shower/bath

Lovely spacious room and comfortable bed and Lounge. Great view of the harbour and harbour bridge.

Stayed in April 2024

Stayed 1 night had a cruise booked, arrived early staff was great stored luggage until check in. Breakfast was included which was sensational , the room had views of the harbour bridge and opera house. The morning of the cruise staff was great once again stored luggage until we were able to board the ship. Whenever I cruise from Sydney will definitely stay here.

Stayed in April 2024

The rooms are run down a little, with water damaged ceilings and few stains here and there on carpets. Two bedroom apartments very well used, again, which a fresh paint and re-carpeting would help. Doesn't match the price charged to be fair but the views are amazing, so a balance (if you can ignore stains and baby cockroaches appearing near bins which Sydney has a problem within most Hotels so not the Sebel alone). Luckily we only seen one, and took care of it with no other creatures making there way into our luggage!

Location is fantastic, with easy access to George Street via lifts that drop you down to ground level as you are elevated with amazing views (depending on room type) of the Sydney Harbour including bridge and opera house. Beds were comfortable. Staff were exceptional and very nice, easy check in and great room service. Nice lounge facilities and bar/restaurant with happy hour prices to accommodate prices.

Stayed in April 2024

Nothing

Excellent location, all mod con available. No Sydney H bridge or Opera H, still gets water view from our room. Clean room with new towels daily. Excellent and friendly staff service, no fuss. Will come back and recommended.

Stayed in April 2024

Pool, happy hour

Stayed in April 2024

Location was great, room was comfortable & clean

Stayed in April 2024

The view from our suite was incredible. From the beautiful sunrise each morning to the city lights over the harbor at night, it was everything we could have imagined.

Stayed in April 2024

There should definitely be a rail around the spa and to the edge of the pool. It’s a slippery surface . There needs to be a message to guests to enter the property from the street below . We saw many people dragging their suitcases up the hill like us.

The views from the room from The Sydney Harbour Bridge to The Opera House are fantastic. The rooms are sunny, spacious and comfortable. The kitchen and laundry facilities are excellent.

Stayed in April 2024