54 Orr Street, 7467 Queenstown, Australia
#10 of 12 hotels in Queenstown
Guests' ChoiceBased on 756 hotel reviews
6.8Cleanliness
7.4
Comfort
7.4
Location
8.4
Facilities
6.8
Staff
7.4
Value for money
7.5
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 July 2023
Anthony
AustraliaValue for $
Stayed in July 2023
Reviewed: 6 July 2023
Owen
AustraliaIt did smell but it is a mining town and the heater could have been turned on half an hour before we arrived as it is winter in the coldest state in aus. Can’t rate the staff as no one was there key was left in the door to the room with a note on reception window to that effect and closed the next day so left key
Middle of town
Stayed in July 2023
Reviewed: 19 June 2023
Daniel
AustraliaCentrally located to the top of town. Easy walk to supermarket and pleasant stroll to both the main pubs at the bottom of town towards the rail station .
Stayed in May 2023
Reviewed: 4 June 2023
Yifeng
AustraliaBathroom is old and dirty No where to return key
Location and price
Stayed in May 2023
Reviewed: 3 June 2023
Toni
AustraliaUnderstandable that the complex is dated, but the bed needs replacing, broken legs.
Excellent location.
Stayed in May 2023
Reviewed: 21 May 2023
Wendy
AustraliaQuite a dated room. Needs some TLC. The colour scheme was yuck! Pale pink walls, pale blue walls with dark green or bright pink trims. Looks like they just used whatever left over paint they had. The tap in the bathroom leaked. Didn’t see any staff, so can’t comment on them,as the office seemed to be unmanned most of the time.
This motel was convenient to the town centre. An easy walk to find a place for a meal and also the Queenstown railway. IGA is across the road.
Stayed in May 2023
Reviewed: 21 May 2023
Sonia
Australiashower and basin tap leaked consistently. not sure the smoke alarm worked as the light was not flashing.
The location (right across from IGA) and the heater was on when we arrived. Very inviting. enough room for 2
Stayed in May 2023
Reviewed: 19 May 2023
Jennifer
AustraliaPrice
Stayed in May 2023
Reviewed: 13 May 2023
Frances
AustraliaI had no contact with staff. On the two occasions I visited the office there was no one there and no one responded to the bell.
Location was convenient and within walking distance of the railway and town centre.
Stayed in May 2023
Reviewed: 12 May 2023
Russell
Australialocation
Stayed in May 2023
Reviewed: 9 May 2023
Heliawati
AustraliaI need restaurant open lunch
Good
Stayed in May 2023
Reviewed: 9 May 2023
Eldon
AustraliaNothing in particular
Decent size room and renovated
Stayed in April 2023
Reviewed: 3 May 2023
Robo
AustraliaIt was very hard to get any of the taps properly turned off. It would appear that the tap washers need replacement.
The central location was very good and the facilities provided were all that we needed. The room size was adequate and the staff friendly.
Stayed in April 2023
Reviewed: 25 April 2023
Judi
AustraliaRooms were old and dated, but excellent price
Stayed in April 2023
Reviewed: 24 April 2023
Renata
AustraliaThe rooms are being done up But the rooms finished are fabulous
We loved the location close to everything
Stayed in April 2023
Reviewed: 23 April 2023
Merridith
AustraliaThis property had no record of my booking and didn’t have a room for me . I thought I would have to sleep in my car . They then gave me someone else’s room who wasn’t there . Not satisfactory when I had my accommodation confirmed
Stayed in March 2023
Reviewed: 23 April 2023
Monica
AustraliaMore information in the room about the locality and places to eat would have been helpful.
Very conveniently located. Suited our overnight stay.
Stayed in March 2023
Reviewed: 23 April 2023
Wendy
AustraliaTowels were rough
No breakfast
Stayed in March 2023
Reviewed: 22 April 2023
Peter
AustraliaWeather is a little cold
Close to my mother who is thermally ill in Queenstown hospital
Stayed in April 2023
Reviewed: 15 April 2023
Lorene
AustraliaWindows
Great restaurant at this location, excellent service and quality food. Room was comfy but with high winds all night windows rattled constantly
Stayed in April 2023
Reviewed: 14 April 2023
Anand
AustraliaLocation is great but room was very basic
Stayed in April 2023
Reviewed: 14 April 2023
Christine
AustraliaVery limited kitchen facilities in the room, but resteraunt closed for breakfast, lunch and dinner during our entire stay. Nothing to clean the cups with.
Warm room with good heater and one extra blanket, tea and milk provided. Great location.
Stayed in April 2023
Reviewed: 13 April 2023
Paul
AustraliaAlthough there were only a couple of guests, we were all placed close together and this noise levels were high
Basic room which serves it purpose as you are close to everything
Stayed in April 2023
Reviewed: 12 April 2023
Sparkle005
AustraliaNothing really, we just wanted somewhere to sleep for the night and the motel fulfilled our family requirements.
Accommodation was in a central location and easy walking distance to shops. Parking on site. Beds were really comfortable. Good value for money. Staff were very friendly.
Stayed in April 2023
Reviewed: 10 April 2023
Malcolm
AustraliaIt was old a dated.
The closeness to the station and the shop
Stayed in March 2023
Torquay, UK
Genas, France
Röbel, Germany
Fukuoka, Japan
Saint-Maurice-sur-Moselle, France
Trevignano Romano, Italy
Mar de las Pampas, Argentina
Cansino, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content