Gym equipment needed repairs and no water in the gym. No cleaning products to clean gym equipment. Poor mobile service.

Location and friendly staff

Stayed in April 2024

Reception staff were great, and very helpful.

Stayed in April 2024

We solved our parking needs without relying on the accommodation's garage. $30 for a one-night stay was excessive and didn't feel like value for money. Since the form wants me to type more feedback, I'll note that the toilet roll holder was in an awkward position.

The location was perfect for our trip, and the bed was pretty good. The room was clean and comfortable, and the bathroom was surprisingly nice — clean and new, with no mould or gross dirt like you get in some hotels.

Stayed in April 2024

Shower head.

Location, size, and comfort.

Stayed in March 2024

Hallways were very hot and stuffy

Room was quiet and clean.

Stayed in February 2024

Unfortunately the toilet wasn’t properly clean up around the top of the bowl.

I liked having access to a car park 24/7!

Stayed in February 2024

We had booked a 2 bedroom apartment with 2 bathrooms but our apartment only had 1 bathroom. Staff explained that the complex was fully booked so couldn't move us. It wasn't really that important anyway. Also there really wasn't enough lighting. Especially in the bathroom

The cleaniness was fantastic. The staff were very friendly and the location superb. Close to Victoria Gardens shopping centre and trams to the city outside your door.

Stayed in February 2024

The shower was terrible. There was no way to turn on the shower without getting wet and we couldn’t change the angle.

Close to MCG and tram and we liked the pub next door. Rooms had everything we needed.

Stayed in February 2024

The guy at front desk located me in a room which smelt of smoke and was on the street side which I has specificlly asked not to be located. Subseqently I asked was back at reception asking for room change and placed on the garden side with a very nice room. Everything else about the stay was excellent

Room bed was comfortable & all bathroom amenities at a high standard. The balcony had comfortable chaird and table and the double sound proof glass doors a bonus. Kitchen area had everything required and the room was presented at a high standard.

Stayed in January 2024

Next time I would request a room that didn't face on to Victoria St, Abbotsford. Sitting on the small balcony wasn't as pleasant as it could have been, due to the traffic.

Our accommodation was exactly as depicted. The bed was comfy, and the bathroom was very nice. Everything was clean, which we really appreciated. There was easy access to the carpark, which made using the car during our stay very convenient. Having a very nice supermarket next door was a lovely surprise and very handy.

Stayed in February 2024

The room was clean and spacious and included everything we needed for our stay.

Stayed in February 2024

Easy check in, parking, good security, clean room

Stayed in February 2024

Pillows not that comfortable and more pillows would be good. Not enough storage for luggage. The newly installed TV was not working properly and required staff to attend our room on a few occasions.

Good location with easy tram accessibility. Very close to Victoria Gardens Shopping Centre. Many food options within good walking distance.

Stayed in January 2024

Nothing, all was fine

The room size is great for a studio Location has everything close by Bed was large and very comfy

Stayed in January 2024

All good.

Very handy and quite large rooms. Facilities all good. Staff were very friendly and helpful.

Stayed in January 2024

The table and chairs were a bit cheap and wobbly, not ideal but not a deal breaker

the room was clean and had good amenities, I was worried the street noise would be an issue but the door to close off the bedroom was enough to sleep well

Stayed in January 2024

Staff were amazing and the room was very spacious and comfortable.

Stayed in January 2024

Clean and comfortable. Bigger space than expected. The staff were friendly and professional.

Stayed in January 2024

Quick check in

Stayed in December 2023

Convenient to the CBD via tram. Clean, comfortable rooms.

Stayed in January 2024

A standard 2 pillows would have been nice on each bed , rather than having to request them & a re think about the shower - how are people to access the shower when the door opens inwards & once the water is turned on it ends up all over the floor due to the shower door only going inwards - bad design

The ease of finding the property , the location is convenient to shops, restaurants , comfy bed, clean & friendly staff

Stayed in December 2023

We stayed a week over the Christmas period. Rubbish was accumulating both in our room and in the underground carpark next to the access lift which was getting smelly. For a one week stay you are entitled to one room clean/service. Because of the public holidays, the only day staff were on to do this was the day before we left, which was a bit useless.

The location was excellent for our needs as it was close to the family member we were visiting. Large shopping centre a half block away to get anything you need. Rooms are modern and clean. We had a one bedroom which had a kitchen with oven and fridge, plus washer and dryer in the bathroom. Bed was very comfortable.

Stayed in December 2023

Couple of small maintenance issues

Close to where work meeting was

Stayed in November 2023

There were no extra pillows and, with the Christmas break, no way to ask for some. We both have conditions which necessitate more than one pillow so some discomfort sleeping. There could have been more coffee and sugar sachets provided considering rooms weren't serviced during the break.

Location was close to our daughter's place which was the main reason for our choice. Close to trams and shopping centre.

Stayed in December 2023