30-34 Palmer Street, 4810 Townsville, Australia
#30 of 73 Holiday rentals in Townsville
Guests' ChoiceBased on 375 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.4
Staff
8.7
Value for money
7.5
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 March 2024
Ellsley
AustraliaLocation was perfect for the event we were attending. PINK concert.
Stayed in March 2024
Reviewed: 24 March 2024
Nina
AustraliaThe shower was terrible and it was VERY overpriced for the room.
Great location for our stay
Stayed in March 2024
Reviewed: 24 March 2024
Belinda
AustraliaWe would have liked the coffee machine downstairs to have been turned on to get a coffee on our departure at 8.30am, but this was very minor.
The location was perfect, the bed was very comfortable and the room was very clean. It was super quiet. The view was stunning. The shower was lovely.
Stayed in March 2024
Reviewed: 24 March 2024
Susan
AustraliaBecause of pink concert , it was three times the normal price
Location
Stayed in March 2024
Reviewed: 21 February 2024
Rosemary
AustraliaThe unit was clean and spacious.
Stayed in December 2023
Reviewed: 10 January 2024
Sandy
New ZealandLoved the view of the Marina from the balcony. All the restaurants up and down the street are fabulous. So close to the ferry to go to Magnetic Island.
Stayed in December 2023
Reviewed: 8 January 2024
Michelle
AustraliaThe spa was very dirty
The place was clean and had everything we needed
Stayed in January 2024
Reviewed: 15 October 2023
Sean
AustraliaPower point behind bed was not very handy I’d suggest usb points at desk location more suitable for charging phones etc
View was great, staff were very courteous, friendly and helpful. Room was clean and adequate for one night stay.
Stayed in October 2023
Reviewed: 15 October 2023
Josh
AustraliaAC remote batteries were flat. Everything else spot on
Great location, very close to football stadium which is what we were in town for. The whole street is filled with cafes and restaurants and pubs.
Stayed in October 2023
Reviewed: 28 September 2023
Jason
AustraliaMattress
I was left alone
Stayed in September 2023
Reviewed: 25 September 2023
Gaynor
AustraliaThe location of the accommodation is good, it has a number of restaurants and cafes within walking distance, the room was clean, staff were helpful.
Stayed in September 2023
Reviewed: 13 September 2023
Trevor
AustraliaUnderstand that the facility is eco-friendly accredited, but I thought that housekeeping once a week was a bit too long. We never get housekeeping done every day anyway, but maybe twice a week minimum would have been better for us.
Perfect location with plenty of restaurants within 200m of the front entrance. The town centre is less than 500m via the pedestrian bridge. All apartments have a fantastic view overlooking the Townsville Yacht Club marina on the Ross River. Having a washer machine/dryer in the apartment was perfect for us as we were halfway through our holiday.
Stayed in August 2023
Reviewed: 8 September 2023
Kylie
AustraliaBed was a little uncomfortable and only one pillow each
Stayed in August 2023
Reviewed: 8 September 2023
Therese
AustraliaNA
Comfortable and convenient
Stayed in July 2023
Reviewed: 4 September 2023
Kobie
AustraliaThe size of the room and location
Stayed in September 2023
Reviewed: 31 August 2023
Gerry
AustraliaThere was absolutely nothing we didn't like.
This is the second time we have stayed here and it just keeps getting better. The staff at reception are exceptionally friendly and always keen for a bit of a chat. The rooms are always clean and well presented. The view from the rooms is just beautiful. The location is great, especially if you like your food. In the evenings there is always a lovely smell in the air from all the restaurants in Palmer street. I cannot recommend this place highly enough. It is exceptional value for money.
Stayed in August 2023
Reviewed: 29 August 2023
Terence
Australiahigh lip on shower entry.not enough padding in the couch
view convenience friendly helpful staff
Stayed in August 2023
Reviewed: 6 August 2023
William
AustraliaLocation was great and the staff were excellant
Stayed in August 2023
Reviewed: 30 July 2023
Knowles
AustraliaNil
Location and staff
Stayed in July 2023
Reviewed: 23 July 2023
Tori
AustraliaEven though I paid $50 for car parking I still was not guaranteed a car park and had to park on the street. Very very average accommodation and a ridiculous price for what we got.
Staff were fantastic and the location was great
Stayed in July 2023
Reviewed: 17 July 2023
Gerry
AustraliaNot your fault, but on the final morning what sounded like a rather large group of people (I assume it was some of the military personnel staying there) decided to have some sort of a loud meeting on the balcony/corridor just near our room. They started at 5 am and went until almost 6. We heard someone 'shooshing' them a few times, but this just seemed to make them a bit louder. After enduring this for almost an hour we were well and truly awake, so no chance of a Sunday sleep in. Again, it was NOT your fault, and we don't hold this against you in any way.
The staff were friendly and helpful. The place was nice and clean. The location was excellent
Stayed in July 2023
Reviewed: 14 July 2023
Terry
AustraliaN/a
Location and view
Stayed in July 2023
Reviewed: 2 July 2023
Sony
AustraliaOnly issue king bed was two single joined together and you could feel where it was conncected Also had hair all in the drain where u put your bath plug build up
Loved the property only issue was parking we paid but at night could park anywhere . So still had to park outside on the street . Otherwise loved it friendly staff great location 😀
Stayed in July 2023
Reviewed: 1 July 2023
Jackie
AustraliaCar parking not always available despite paying. Unable to get two adjoining rooms for a family
Location and cleanliness
Stayed in June 2023
Mesongi, Greece
Lille, France
Perros-Guirec, France
Puławy, Poland
Antwerp, Belgium
Uluwatu, Indonesia
Santos, Brazil
Mahabaleshwar, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content